Key Objective

Developing our People

Maximising the ability and effectiveness of all our staff through the most appropriate learning and development for their current and future roles.

Where are we now?

Activity - What will we do?

By When?

Responsible Person/Group

PDRS has been reviewed after the first year. All forms updated and it now includes CPD and Working Time Regs monitoring.

· Maintain an up to date and effective Personal Development Review System and review it in 2008/09

March 2009

Learning and Development Manager

TSG

Our current leadership and development activities are not aligned to the ASPIRE Leadership Model and not linked together to support progressive development

· Implement a Leadership/Management Development Framework for all staff groups

· Provide access to appropriate academic, vocational and specialist qualifications to support development of all staff

October 2008

Learning and Development Manager

TSG

We have undertaken a review of our training/development activities to identify areas where we can improve equality and diversity within them

· Embed equality and diversity within all learning and development activities

April 2009

Head of training and Development

TSG

Training Department

We need to further embed coaching within the service to improve the quality of our managers and help develop our staff to identify and achieve their development.

· Include development of a `coaching style' of management within the development programmes.

· Develop and implement coaching programmes for new managers and career development

December 2008

Learning and Development Manager

Key Objective

Developing our Service

Maintaining the highest levels of knowledge, skills and understanding of staff to deliver competent and effective prevention, protection and operational response activities

Where are we now?

Activity - What will we do?

By When?

Responsible Person/Group

Our training programme requires continuous monitoring and updating to support their operational competence.

    · Maintain a structured training programme to support achievement and maintenance of operational competence

Ongoing

Training Manager

TSG

Our current Incident Command Training and assessment programme requires updating after the initial introduction 2 years ago.

    · Update our ICS training and assessment programme in line with the revised Volume 2 - Incident Command

    · Provide programmed incident command training and assessment for all operational officers.

August 2008

Ongoing

Leadership and Command School

Training Centre Manager

Training Manager

Our workplace assessment system requires continuous development to match our training and development activities

    · Maintain a workplace assessment system to support operational staff to maintain competence

Ongoing

Learning and Development Manager

We carry out audits of training activities to identify areas for improvement

    · Programme, co-ordinate and audit operational exercises to improve our operational response

Annual Programme

Learning and Development Manager

Our Group Training Instructors support RDS personnel in their training and assessment.

    · Support development of our Retained Duty System (RDS) personnel through effective use of training function resources

Ongoing

Group Training Manager

TSG

To support delivery of community safety activities we need to develop training activities designed to meet the needs of Service Delivery personnel.

    · Develop specialist staff and station-based personnel to deliver community safety activities

TNA of CS strategies required

Training Manager

We do not have specific development for middle managers with regards to partnership working

    · Identify training/development activities for our middle managers to establish effective partnership working arrangements.

July 2008

Learning and Development Manager

Key Objective

Developing the Organisation

Creating a learning and development culture that encourages all staff to continuously improve their performance and seek new challenges

Where are we now?

Activity - What will we do?

When by?

Responsible Person/Group

We have undertaken a review of our training/development activities to identify areas where we can ensure equality and diversity within the activities

    · Establish equality and diversity as a mainstream competency within all learning and development activities

April 2009

Head of Training and Development

TSG

Training Department

We do not have a an agreed strategy for developing existing or potential employees identified as having high potential

    · Develop a talent management strategy for existing staff and potential employees with the potential to progress to middle management levels

March 2009

Head of Training and Development

Human Resources

We need to provide a broad range of learning delivery options to support our staff in their development.

    · Implement a blended learning approach to deliver training/development to all staff in a manner that most effectively supports their learning

March 2009

TSG

Learning and Development Manager

We have been developing our on line training delivery options to support the learning of our staff

    · Improve our E-Learning resources to support remote learning

Ongoing

TSG

Learning and Development Manager

Our existing induction programme has developed over the last few years but it is now not meeting the needs of the service.

    · Establish a revised induction programme for all new staff to ensure a consistent introduction to key aspects of the service

June 2008

Learning and Development Manager

We have introduced a Fire Authority Member Awareness Framework in 2007 and now need to develop greater ownership by Members of their future development

    · Sign up to and support the Fire Authority Members to achieve the SE Charter for Elected Member Development

    · Support our Fire Authority Members in their development/awareness of service issues

April 2010

Ongoing

Head of Training and Development

Key Objective

Collaborative Working

Maximising the ability and effectiveness of all our staff through the most appropriate learning and development for their current and future roles.

Where are we now?

Activity - What will we do?

When by?

    Responsible Person/Group

HFRS is active in leading and working on a range of national and regional projects to support training and development in the service.

    · Take a leading role in developing regional and national learning and development initiatives

Ongoing

Head of Training and Development

TSG

We currently offer places on FF Phase 1, CMMI, SMMI and Incident Command training programmes

    · Continue to provide, and expand, the range training and development opportunities to other FRSs as part of regional/pan regional collaboration

Ongoing

Training Centre Manager

We have working partnership arrangements with Flagship and other partners to support development of their staff

    · Develop partnerships with other agencies to improve learning/development opportunities for our staff and access funding opportunities

Ongoing

Training Manager

Training Centre Manager

We have good working relationships with our representative bodies which support us in developing future training and development activities

    · Maintain effective working relationships with representative bodies with the aim of improving learning opportunities for our staff

Ongoing

Head of Training and Development

TSG

We have agreed in principle to sign up to the Union Learning Agreement and have a draft agreement in place.

    · Sign up to the Union Learning Agreement with the FBU

    · Work collaboratively with Union Learning Representatives to improve learning opportunities for our staff and access funding

June 2008

Ongoing

Learning and Development Manager

Key Objective

Performance Management

Measuring the effectiveness of the training and development activities provided to all staff to achieve continuous improvement and meet our corporate objectives

Where are we now?

Activity - What will we do?

By When?

Responsible Person/Group

We have a Quality Assurance Framework in place that we apply to all training and development activities.

    · Apply the Quality Assurance Framework to evaluate the impact of our training to ensure they meet the required standard and identify opportunities to improve future practice

    · Evaluate the effectiveness of the QAF

Ongoing

March 2009

Learning and Development Manager

We have a range of Local Performance Indicators in place that measure the effectiveness of the Training and Development Department

    · Regularly monitor of performance management information and report to TSG/SMT

Ongoing

Head of Training and Development

TSG

We have a programme of station audits and carry out audits of training activities to identify areas for improvement

    · Carry out planned audit of station based training activity

Annual audit programme

Learning and Development Manager

We liaise with Service Delivery to identify future development needs for the service from operational debriefs

    · Learn from operational debriefs to inform and revise future training

    · Use the lessons learned from debriefs to inform future training activities

Ongoing

Training Manager

We currently are unable to measure and report on the `return on investment' the service receives from Training and Development activities

    · Establish a method of measurement of the return on investment of training for the service

Decmber 2008

Head of Training and Development

Learning and Development Manager