Hampshire County Council

Environment and Transportation Select Committee Item 8B

24 March 2009

Scrutiny Review - State of Hampshire's Roads

Reply from Executive Member for Environment in response to recommendations from the Environment and Transportation Select Committee of 11 June 2008

1 That the weightings assigned to urban and rural roads are revisited, with a view to greater consideration for rural road maintenance, as well as that of B roads and unclassified roads in urban areas.

2 That reports are made to the Environment and Transportation Select Committee in six months time regarding:

Performance

Quality

Information

Note: Not all information quality errors are reported.

Ongoing Quality Review Meetings

Business Transformation

Items currently being progressed include:

(i) Publication of clearly defined customer service standards

(ii) Improved information given to customers on highways defects

(iii) Web enhancements to improve `Self Service' options

(iv) IT improvements - Lagan/PEM/GIS

(v) Script changes

3 That Hampshire County Council explores powers under the Traffic Management Act to co-ordinate the work of the utility companies in order to give this higher priority

4 That the Highways Department explores the scope for working more closely with District Councils on resourcing the local monitoring of the condition of the roads

5 That Members are involved in the development of descriptions for levels of service within the asset management framework

6 That a report is made to the Environment and Transportation Select Committee on the impact of County Council advertising on road contractor vehicles and at the site of road repairs in twelve months

7 That the issue of the width of rural roads is considered by the Environment and Transportation Select Committee