Consumer Advice Leaflets
- Distance Selling
- Food
- Goods and Services
- Law and Legislation
- Mobile Telephones/Computers
- General Information
Age Restricted Goods
Also try our Underage Sales Web Site
Animal Health
- Horses - Guidance For Those Who Transport Horses by Road
- Horses - Horse Passports
- Rabies - Prevention and Control
Boats
- Recreational Craft
- Recreational Craft - What to look out for when buying a boat
- Recreational Craft - What to look out for when buying a used boat
- Recreational Craft - Canal Boats
- Recreational Craft - Importing a boat from outside the EEA
- Recreational Craft - Model Declaration of Conformity
Cars and Motorcycles
- Buying Cars
- Buying a Motorcycle
- Mini-Motos, Quad Bikes and Off Road Vehicles - A Guide for Consumers
- Used Cars - Prepurchase Considerations
- Used Cars - Consumer Rights
- Vehicle Repairs and Servicing - Your Rights
Consumer Information
- Agents and Agencies
- Buy With Confidence - Approved trader scheme web site
- Competitions? - Conned by
- Complaint - Writing an Effective Letter of
- Consumer Protection From Unfair Trading Regulations 2008 - A Guide to
- Counterfeit Goods - (Pirate - Bootleg - Counterfeit - Illegal)
- Credit - Early Settlement Explained
- Credit Terminology - What Does it All Mean
- Credit - Your rights when buying on
- Enviromental Claims
- Gas and Electricity Competition - Information For Consumers
- Holidays
- Holidays - Package Holidays and the Disabled Traveller
- Home Authority Principle - An Introduction to the - (Lacors Website)
- Homeworking Schemes
- Renting - Look Before You Rent
- Remortgaging - What You Need To Know
- Store Cards - A Guide to Choosing and Using Storecards
- Sales - Booking one day
- Sales - One Day Sales - Be On Your Guard!
- Supplier has gone out of business (Citizens Advice Bureau)
- Trade Associations and Regulatory Bodies - Listing
Consumer Safety
- Child Car Safety Seats
- Child Car Seat Checks
- Consumer Protection Act - A Guide to (Department for Busines Enterprise & Regulatory Reform)
- Electric Blanket Safety
- Electric Blanket Checks
- Electrical Plugs, The Safety of
- Electrical Safety Council Website
- Firework Safety
- Mobility Aids and Products Top Tips - Sales of
- Packaging - Excess (FAQ) - Consumer
- Prams - Buying a Pram or Pushchair - What You Should Know
- Tenants - Consumer Safety in Rented Accomodation for
- Toy Safety Guidance for Parents
- Toys Containing Magnets
- Toys for Charity Schemes
Distance Selling
- Shopping at Home - Your Guide to the Distance Selling Regulations
- Shopping on the Internet - Top Ten Tips
Food
Goods and Services
- Agents and agencies
- Buying Goods
- Buying Services
- Consumer Transactions Restrictions on Statements
- Dry Cleaning
- Goods - How to Solve Your Problems
- Guarantees or warranties
- How to Make a Complaint About an Unsatisfactory Service
- Hiring Goods
- Is the trader right?
- Oil and Gas - You Pay For It, Do You Get it?
- Services - How To Solve Your Problems
- Solid Fuel and Wood Fuel - You Pay For It, Do You Get It?
- Your Rights to Cancel When Buying at Home
Law & Legislation
- Legislation
- Checklist
- Getting Evidence to Prove Your Claim
- Insolvency
- Thinking of Suing in the County Court
Mobile Telephones/Computers
General Information
- The Trading Standards Service in Hampshire - A short history
- Weights and Measures of the City of Winchester