Hampshire County Council
Public Transport Sub-Committee                       Item 2
8 January 2001
Passenger Rail Franchising: Hampshire County Council
Aspirations for the Thames Trains and Wessex Franchises
Report of the County Surveyor
 
 
1.      Summary
 
1.1     This report brings before Members lists of aspirations for the  Thames
        Trains franchise and the recently  announced 'Wessex' franchise.   The
        aspirations for the Thames franchise are based on the draft brought to
        the Sub-Committee on 19 June 2000.  The Wessex franchise will  replace
        parts of the Wales & West and South West Trains franchises;  therefore
        the aspirations are tailored  to refer to  appropriate parts of  those
        franchises. The drafts have  been amended following consultation  with
        district, town and parish  councils, and in  the light of  discussions
        with the  industry and  the Shadow  Strategic Rail  Authority  (sSRA).
        Members' comments  are  invited, following  which  it is  proposed  to
        communicate the aspirations  to the  franchise bidders  and the  sSRA.
        This report summarises the changes,  and the detailed aspirations  and
        maps of the franchise routes are attached as Appendices 1 and 2.
 
2.      Introduction
 
1.1     The Wessex  and  Thames  Trains  franchises  will  encompass  the  two
        remaining short franchises  serving Hampshire.   Wessex is to  include
        most  of  the  English   routes  run  by  Wales   &  West,  plus   the
        Waterloo-Exeter 'West of England' and Reading-Brighton routes operated
        by South West Trains.   It will acquire Grateley, Andover,  Whitchurch
        and Overton stations from  South West Trains.   It is understood  that
        the Thames Trains network will not be significantly altered.
 
1.2     All these routes  operate relatively  modern (diesel)  rolling stock.
        Although the largest  station operated  by either  franchise would  be
        Andover, both will provide important east-west links within  Hampshire
        and to  regional centres  outside the  county, in  addition to  Wessex
        acquiring a busy and remunerative route into Waterloo.
 
2.3     The current Wales &  West franchise is to  be terminated early, on  31
        March 2001.  Its Welsh routes will form part of the 'Wales &  Borders'
        franchise and most of its English  routes will go to Wessex.   Wessex,
        Great Western and Virgin Cross Country will be offered the opportunity
        to bid to run  the Devon and Cornwall  branches currently operated  by
        Wales & West.  It is understood that existing operators will  continue
        to run  the franchises,  with negotiated  extensions where  necessary,
        until the new franchisees are in place.
 
2.4     Thames  Trains   operates   Reading-Gatwick,   Reading-Guildford   and
        Reading-Basingstoke services  through Hampshire,  and is  the  Station
        Operator for Bramley,  Blackwater and  Farnborough North.   Given  its
        relatively modern rolling stock and  infrastructure it is unlikely  to
        be included in the early batches of renegotiations.
 
3.      The County Council's Aspirations
 
3.1     Comments on the County Council's draft aspirations were received  from
        five district  councils,  seven  parish or  town  councils,  Hampshire
        Coalition for Disabled People, two  rail user groups and the  Southern
        Rail Passengers'  Committee.    As  a  result  the  drafts  have  been
        substantially  added  to  or  clarified,  both  in  terms  of  generic
        improvements to be  expected of  any franchise and  items specific  to
        particular franchises.
 
        Generic Items
 
3.2     Both sets of aspirations now contain standard sections on  punctuality
        and  reliability   standards,  information   provision,   guaranteeing
        connections between services,  personal security (including  reference
        to 'Help Points') and  bicycles.  Later evening  services and a  wider
        spread of weekend services are included for both franchises,  although
        Wessex is more lacking in this respect and therefore receives  greater
        emphasis.  The section on access for the mobility impaired  emphasises
        the benefits for those encumbered with luggage, pushchairs, etc.   The
        section on services  to new  stations and re-opened  routes is  partly
        standard and partly tailored to emphasise Chineham station for  Thames
        and Chandlers Ford for Wessex.
 
        Franchise Specific Items
 
3.3     The Thames Trains aspirations now also refer to a possible Basingstoke
        area travelcard; the need for station car parking at Bramley; improved
        journey times  between  Reading  and Gatwick;  through  services  from
        Basingstoke to the Thames Valley and Paddington, and beyond Gatwick to
        Ashford International; greater coordination with bus services; a  rail
        link bus  from Yateley  to Blackwater;  and arrangements  for  special
        events, such as the Farnborough Air Show.
 
3.4     The Wessex aspirations include items drawn from the South West  Trains
        list, referring  to  Reading-Brighton and  Waterloo-Exeter  services.
        These  cover  track  'redoubling'   and  higher  frequencies   between
        Salisbury and  Exeter; staffing  levels  at smaller  stations;  higher
        frequency  to   Grateley,   Whitchurch   and   Overton;   and   hourly
        Reading-Brighton services with  more stops  at Hedge End  and Botley.
        They now also include car parking at Romsey; improved journey times on
        the Cardiff-Portsmouth route; and additional through services from the
        Waterloo-Salisbury line to Bristol and Cardiff, and from Winchester to
        the Bristol-Southampton  and Waterloo-Exeter  routes.    Reference  is
        also made  to the  benefits of  maintaining through  services to  West
        Wales once the  'Wales &  Borders' franchise  is established.   It  is
        proposed to write separately to the sSRA on this with reference to the
        'Wales & Borders' franchise.
 
3.5     It is proposed that these aspirations be communicated to the sSRA,  to
        Railtrack and  to bidders  for  the appropriate  franchise,  including
        those now bidding for the 'Wales & Borders' franchise.
 
4.      Conclusion
 
4.1     Through consultation  with  local  authorities and  user  groups,  and
        taking account of the views of the rail industry, sets of  aspirations
        are proposed for  the Thames  Trains and Wessex  franchises which  are
        comprehensive and  ambitious, yet  achievable.   If incorporated  into
        the plans of the new franchise operators, they will make a significant
                                1
 
        contribution  to  providing  rail  services  which  are  a   realistic
        alternative to the private car.
 
Recommendation
 
That, subject to comments  or amendments by Members,  the Aspirations for  the
Thames Trains  and  Wessex franchises  contained  in  Appendices 1  and  2  be
communicated to  the Shadow  Strategic Rail  Authority, appropriate  franchise
bidders and Railtrack.
 
 
Section 100 D - Local Government Act 1972 - background papers
 
The following documents disclose facts or matters on which this report, or  an
important part of it, is based and  has been relied upon to a material  extent
in the preparation of this report.
 
NB the list excludes:
 
1.      Published works.
 
2.      Documents which disclose exempt or confidential information as defined
        in the Act.
 
TITLE                                     LOCATION
 
None.
                                                                       6263/MF
 
                                2
 
                                                                    APPENDIX 1
 
                    Renewal of the Thames Trains Franchise
                     Hampshire County Council Aspirations
 
 
The following list of aspirations  for a renegotiated Thames Trains  franchise
takes account of the views of  appropriate district, parish and town  councils
in Hampshire.
 
 
1.      Punctuality and Reliability Standards
 
        It  is  expected   that  the  renegotiated   franchise  will   include
        significantly improved reliability and punctuality standards  covering
        all services, rather  than only those  in the peak.   The  Performance
        Regime will  need to  include financial  disincentives to  terminating
        services short  of their  destinations, and  omitting stops  en  route
        (so-called 'skip-stopping'), to make up late running. It is  suggested
        that performance statistics  should be based  on train mileage  rather
        than number  of  train  services, to  provide  a  more  representative
        picture of how many passengers are affected.
 
 
2.      Information Provision
 
        The new franchise should  include substantially improved standards  of
        information provision, at stations (signing, announcements -  remotely
        provided at unstaffed  stations - and  onward travel information)  and
        on-train (particularly  displaying  and announcing  the  next  station
        stop, and destination displays  near the outside  of carriage doors).
        It would be expected that the  successful franchisee will commit to  a
        programme of improvements, including  standards of staff training  and
        standards of response time for repairing malfunctioning equipment, and
        specific measures for the visually  and hearing impaired, such as  the
        provision of tactile maps.  It would also be hoped that the franchisee
        will be  required to  commit to  meeting  its share  of the  costs  of
        multi-modal  enquiries   to  the   national  PTI   (Public   Transport
        Information) telephone enquiry service.
 
 
3.      Connections between Services
 
        Since the rail network cannot provide direct trains between all likely
        origins and destinations, rail journeys involving change of train will
        be a major component in modal shift.  It is important that  passengers
        can have  confidence that  connections can  be held,  to a  reasonable
        extent, for  late  running  trains.   The  Performance  Regime  should
        therefore not  penalise  the  operator  for  holding  trains  to  meet
        connections and  indeed  should  contain incentives  to  operators  to
        maintain connections.    Particularly  beneficial  would  be  improved
        connections at the major hubs of Reading, Guildford and Basingstoke.
 
 
4.      New and Re-opened Stations
 
        New  stations  serving  new  or  expanded  developments  are  a  major
        component of local authority transport and land-use policies.  In some
        circumstances local authorities are prepared  to fund and promote  new
                                3
 
        stations, but  a major  hurdle  is the  need  for train  operators  to
        commit to operating and serving  them.  However, the train  operator's
        decision is normally based entirely on, often conservative, commercial
        considerations.
 
        It would greatly assist sustainable transport policy objectives if the
        Thames Trains  franchise  included  an obligation  to  use  reasonable
        endeavours to  serve new  stations,  where technical  and  operational
        feasibility can be demonstrated, and  it can be reliably forecast  (by
        consultant's studies or rail industry modelling) that operating  costs
        will be covered with a reasonable margin.
 
        Basingstoke and  Deane  Borough  and Hampshire  County  Councils  have
        secured funding to build  a new station  at Chineham (serving  housing
        and business  developments  on  the outskirts  of  Basingstoke).    In
        conjunction with Railtrack and Thames Trains they have progressed  the
        project to level  4 on  Railtrack's investment  matrix.   In order  to
        protect this investment in  the rail network it  is important that  an
        adequate train service is provided.  Therefore the renegotiated Thames
        Trains franchise  should  include  a commitment  to  operate  the  new
        station at Chineham and to  serve it with all its  Basingstoke-Reading
        'stopping' trains.
 
 
5.      Developing the Rail Network
 
        There needs to be a similar obligation for reasonable cooperation with
        local authorities to examine extending and improving the rail network,
        including re-opening disused or freight-only rail routes to  passenger
        services.  This is of  particular relevance to the Blackwater  Valley,
        where the historical lack of  'connectivity' between the area's  three
        rail routes needs to be overcome  if modal shift from the private  car
        is to be achieved.
 
 
6.      Waiting Facilities at Basingstoke
 
        Basingstoke is  a  major  origin  or  destination  for  Thames  Trains
        passengers, yet platform 5, provided for the use of Thames Trains, has
        very limited shelter for passengers boarding or alighting.   Hampshire
        County  Council  would  expect  a  renewed  franchise  to  include   a
        commitment to  fund  the extension  of  the covered  waiting  area  at
        Basingstoke platform 5 to at least the length of a three-car train.
 
 
7.      Improved Facilities at Blackwater
 
        Taking  advantage  of  the  substantial  development  planned  in  the
        vicinity of  Blackwater station,  the local  authorities have  secured
        developer funding for a large additional  car park for the use of  the
        station.  Currently the station has  only a few parking spaces.   This
        development would  increase  this tenfold,  in  view of  which  it  is
        appropriate that the  new franchise  should commit  to constructing  a
        ticket office and  waiting room  at Blackwater  station, with  all-day
        staffing on Monday  to Saturday  and at  least one  shift staffing  on
        Sunday.
 
 
                                4
 
        Bramley is a small but  well-used station, particularly for  commuting
        into Basingstoke and Reading.   However, it  has no dedicated  station
        car parking and the Parish Council  is concerned that a nearby  public
        car park is full to capacity,  apparently with rail users' cars.   The
        County Council's policy to encourage access to stations by other modes
        and it would wish  the new franchise to  provide secure cycle  parking
        and bus  information  to encourage  this.   However,  there  could  be
        benefit in the provision of dedicated station car parking (possibly in
        the discuses goods  yard to the  north of  the station) if  it can  be
        achieved  in  accordance  with   local  planning  and   transportation
        policies.
 
 
9.      Personal Security
 
        CCTV:  Closed  Circuit  Television   linked  to  monitoring   centres,
        particularly when stations are unstaffed, can play a part in  reducing
        vandalism, violent crime and the fear of crime, and in addressing  the
        run-down state  of  rail stations.    Hampshire County  Council  would
        therefore wish  to see  CCTV provided  at all  stations,  particularly
        Sandhurst, Blackwater,  Farnborough North,  North Camp,  Mortimer  and
        Bramley, and this to be monitored remotely.
 
        'Help Points': Help Points stations have made a useful contribution to
        improving  personal  security.    These  should  be  provided  on  all
        platforms at Thames Trains stations, and should be linked to the  CCTV
        monitoring centres.
 
        Lighting: Good  station lighting  assists CCTV  and enhances  personal
        security.  We would wish to  see the franchisee commit to  maintaining
        standards  of  lighting  and  responding  quickly  to  malfunctions.
        Emergency lighting in subways would be particularly welcome.
 
 
10.     Increased Frequency
 
        The Thames  Trains routes  in and  bordering Hampshire  serve  growing
        residential and business areas, which are suffering increasing traffic
        congestion.  A Thames  Trains franchise lasting up  to 20 years  could
        play a  part in  containing  traffic problems  if it  offered  service
        frequencies which could  attract people from  their cars.    Hampshire
        Council considers that at the very least this should include:
 
        (i)     increasing  the  Reading-Guildford   service  to   half-hourly
                weekdays  and  Saturday,  serving  Sandhurst  and  Farnborough
                North; and
 
        (ii)    re-establishing the 20-minute  frequency in the  peaks on  the
                Basingstoke-Reading  route   and  extending   this   frequency
                throughout the day on weekdays and Saturday.  Also providing a
                greater than hourly frequency on Sunday.
 
 
11.     Reading-Gatwick: Improved Journey Times
 
        The Reading-Gatwick route provides  an important link across  southern
        England and would benefit  from line speed improvements,  facilitating
        reduced journey times without omitting station stops.
                                5
 
 
 
12.     Evening and Weekend Services
 
        To reflect changing travel patterns and public expectations, there  is
        a need for services to run later  in the evening and to start  earlier
        than is  current  practice.  Thames Trains  services  link  the  large
        populations of Basingstoke, Reading and Guildford, where clearly there
        is a demand for services after midnight, if not a '24-hour railway'.
 
 
13.     Strategic Links
 
        The County Council's objectives for  rail include improving the  range
        and frequency  of through  services from  stations in  the county,  in
        order to increase  the modal share  of rail  travel.  To  this end  it
        would wish to see
 
        (i)     more Gatwick-Reading trains running to and from Oxford;
 
        (ii)    through services from Basingstoke to the Thames Valley and
                London Paddington;
 
        (iii)   proposals to extend Reading-Basingstoke services south of
                Basingstoke to existing, or proposed new, stations; and
 
        (iv)    proposals to extend Gatwick services to and from Ashford
                International.
 
 
14.     Integrated Ticketing
 
        Integrated (bus-rail)  ticketing  is  a significant  element  in  both
        central and local government  policies to increase  the use of  public
        transport and  reduce dependence  on the  car.   This is  particularly
        relevant to the Blackwater Valley, through which Thames services pass,
        and which needs  a high  degree of  rail-bus integration  in order  to
        address the historical  lack of  'connectivity' between  rail routes.
        To play its  part in  this a  renewed Thames  Trains franchise  should
        include commitments to:
 
        (i)     issue and accept 'Sunday Rider' integrated tickets, which have
                been in  operation on  buses  in Hampshire  and Surrey  for  a
                number  of  years,  on   its  services  between  Redhill   and
                Blackwater; and
 
        (ii)    join  Blackwater  Valley   and  Basingstoke  area   integrated
                travelcard schemes when  they are  established, accepting  and
                issuing tickets at its stations  and on its trains within  the
                Blackwater Valley and Basingstoke areas.
 
 
15.     Access for the Mobility Impaired
 
        The County Council would expect  a 20-year Thames Trains franchise  to
        include a commitment to provide level,  ramped or lift access for  the
        disabled and those with pushchairs or luggage at its stations.
 
                                6
 
        In particular, it would be expected  to provide ramped or lift  access
        to and  between  all  platforms at  Bramley,  Blackwater,  Farnborough
        North, Sandhurst and  North Camp within  the first five  years of  the
        franchise. Also, at those stations  where access between platforms  is
        only via a level crossing, there should be a footbridge equipped  with
        ramps or lifts.
 
        The County Council would  be prepared to  discuss contributing to  the
        cost if this would reduce the timescale.
 
 
16.     Rail-Bus Links
 
 
        (i)     Greater  coordination  between  bus   and  rail  services   is
                essential  if  rail  use  is  to  increase  without  excessive
                reliance  on  the  private  car  to  access  stations.    This
                objective would be assisted if  the franchisee had in place  a
                mechanism for  consulting  with  bus  companies  in  order  to
                maximise coordination between their timetables.
 
        (ii)    Yateley, with a population of nearly 22,000, is not  connected
                to the rail network.  The majority of the settlement is within
                2½ miles of Blackwater station, making it a good candidate for
                a dedicated rail link bus.   The County Council would  welcome
                such a proposal.
 
 
17.     Special Events
 
        The County Council would wish to see the franchisee have  arrangements
        in place for special  events, such as  the Farnborough Airshow,  which
        provide a  commercial  opportunity for  the  train operator  and  need
        additional effort from public transport providers if unacceptable road
        traffic problems are not to result.
 
 
                          ___________________________
 
                                7
 
                                                                    APPENDIX 2
 
 
                               Wessex Franchise
                     Hampshire County Council Aspirations
 
 
The following is  a list of  aspirations for the  recently announced  'Wessex'
franchise which will encompass  some of the services  operated by the Wales  &
West franchise and  South West  Trains (SWT).   It  is drawn  from the  County
Council's aspirations for SWT, which have been agreed by the Public  Transport
Sub-Committee, and its aspirations for Wales & West, which are a draft.   Both
incorporate comments from  appropriate district, parish  and town councils  in
Hampshire.
 
 
1.      Punctuality and Reliability Standards
 
        It  is  expected   that  the  renegotiated   franchise  will   include
        significantly improved reliability and punctuality standards  covering
        all services over seven days a week.  The Performance Regime will need
        to include financial  disincentives to terminating  services short  of
        their  destinations,   and   omitting  stops   en   route   (so-called
        'skip-stopping'), to  make  up  late running.  It  is  suggested  that
        performance statistics should  be based on  train mileage rather  than
        number of train services, to provide a more representative picture  of
        how many passengers are affected.
 
 
2.      Information Provision
 
        The new franchise should  include substantially improved standards  of
        information provision, at  stations (signing, announcements,  remotely
        provided at  unstaffed stations,  and onward  travel information)  and
        on-train (particularly  displaying  and announcing  the  next  station
        stop, and destination displays near the outside of carriage doors). It
        would be  expected that  the successful  franchisee will  commit to  a
        programme of  improvements,  including standards  of  staff  training,
        response time  for repairing  malfunctioning equipment,  and  specific
        measures for the visually and hearing impaired, such as the  provision
        of tactile maps.   It  would also be  hoped that  the franchisee  will
        commit to meeting its share of  the costs of multi-modal enquiries  to
        the national  PTI  (Public Transport  Information)  telephone  enquiry
        service.
 
 
3.      Connections between Services
 
        In many cases  journeys involving  the current Wales  & West  services
        require a connection to or from  another operator's trains.  The  rail
        network cannot provide  direct trains between  all likely origins  and
        destinations, therefore ease  of connection between  trains will be  a
        major element in modal shift.  It is crucial that passengers can  have
        confidence that connections can be  held, to a reasonable extent,  for
        late running  trains.  The  Performance Regime  should  therefore  not
        penalise the  operator  for holding  trains  to meet  connections  and
        indeed should contain incentives to operators to maintain connections.
        Particularly beneficial  would be  improved connections  at the  major
        hubs of Basingstoke, Southampton, Salisbury, Bristol and Westbury.
                                8
 
 
 
4.      The Waterloo-Salisbury-Exeter Route
 
        (a)     The Waterloo-Salisbury-Exeter route provides an integral  part
                of  the  rail  network  in  this  area,  serving  fast-growing
                settlements  and  'railheads'.    It  provides  an   important
                component  of   capacity  and   frequency  into   London   for
                settlements as far east as Basingstoke.  Since it is not to be
                retained as part  of the  SWT franchise it  is essential  that
                services,  timetables   and   conditions   of   carriage   are
                coordinated  between   SWT   and   Wessex   services   between
                Basingstoke and London.
 
        (b)     The route between  Salisbury and  Exeter needs to  be able  to
                respond to the substantial increases in demand currently being
                experienced and  provide much  greater capacity,  in order  to
                provide a realistic alternative to road on this busy corridor.
                The current, mainly single track, route is inadequate even  to
                maintain  the  existing  timetable   reliably.     A   20-year
                franchise for this route must include sufficient redoubling of
                the Salisbury-Exeter route  to facilitate at  least an  hourly
                frequency, with greater frequency in  the later stages of  the
                franchise.
 
        (c)     In addition, the local authorities in this area would wish  to
                see  an  increased  number  of  direct  services  linking  the
                Exeter-Salisbury  route   to   Southampton,   Portsmouth   and
                Brighton.
 
 
5.      The Southampton-Bristol Corridor
 
        The A36 corridor between Bristol and Southampton is heavily congested.
        The current  rail service  (running hourly  plus irregular  additional
        services) is neither  frequent nor  fast enough to  encourage a  modal
        shift to rail.   Nor  does it  have sufficient  capacity for  existing
        demand, without considering potential growth in the future.
 
        Frequency: The County  Council believes  that there  is a  need for  a
        half-hourly frequency on this  corridor, with at  least one train  per
        hour stopping  at  Westbury,  to  provide  improved  connections  with
        services to and from the West Country.  However, it would not  specify
        how  this  is  provided,  whether  by  increasing  the  frequency   of
        Cardiff-Portsmouth, Cardiff-Brighton or Bristol-Southampton  services,
        or by other new services.
 
        Journey  Times:  The  current  journey  times,  even  on   'semi-fast'
        services, result in an average speed  significantly less than 50 mph.
        Line speed improvements  are needed  to reduce  journey times  without
        reducing the number of station stops.
 
        Capacity:  The two-car  trains on this route  do not provide  adequate
        capacity for a major increase in passenger numbers.  Even the  current
        level of  patronage  on  the  route indicates  a  need  for  at  least
        three-car trains. It  would be expected  that the franchise  contained
        commitments to provide substantially larger trains.
 
 
                                9
 
6.      Access for the Mobility Impaired
 
        The County  Council would  expect the  Wessex franchise  to include  a
        commitment to  provide  level,  ramped  or  lift  access  at  all  its
        stations, for  the  disabled  or  mobility  impaired,  or  those  with
        pushchairs or luggage.
 
        Within Hampshire,  it would  expect access  for wheelchair  users  (or
        those with pushchairs  or luggage)  to and between  both platforms  at
        Grateley, Overton, Romsey and Whitchurch stations within five years of
        the start of the franchise.   The ramped access at Dunbridge and  Dean
        also needs to be improved to facilitate normal wheelchair access.  The
        County Council would be prepared  to discuss contributing to the  cost
        if this would reduce the timescale.
 
 
7.      Increased  Staffing  Hours  at  Overton,  Romsey  and  Whitchurch  and
        Staffing at Grateley
 
        Romsey station  serves a  population of  15,000 in  addition to  those
        'railheading'  from  the  Test  Valley.    However,  it  suffers  from
        vandalism and anti-social  behaviour, making it  an unwelcoming  place
        when not  staffed.   Overton,  which  is relatively  remote  from  the
        village, also  suffers vandalism,  which, combined  with the  lack  of
        staff for  all  but  the  morning peak,  presents  a  bleak  image  to
        potential rail users.  The County Council has contributed to the  cost
        of installing CCTV  at Romsey, but  this is of  limited value  without
        staff on hand  to provide  reassurance and  some control,  as well  as
        information.     Whitchurch  has   fairly  good   waiting   facilities
        (refurbished with  assistance  from  the  County  Council)  which  are
        unavailable for  much  of the  day  when  the station  is  unstaffed.
        Grateley is an increasingly busy station, both for the local area  and
        for 'railheading' from the surrounding region, with excess demand  for
        car parking despite there being nearly 100 spaces available.
 
        The County Council would like to see Romsey and Whitchurch staffed for
        two shifts (approximately 6.30 am to 7.30 pm) Monday to Saturday, with
        at least one shift on Sunday.  Overton should be staffed for at  least
        one full  shift,  while  serious  consideration  should  be  given  to
        restoring staffing at Grateley.
 
 
8.      The Range and Frequency of Through Services
 
        The County Council's objectives for  rail include improving the  range
        and frequency  of through  services from  stations in  the county,  in
        order to increase the modal share of rail travel.  It is  particularly
        to be hoped that the current range of through services is not  reduced
        as a result of the re-franchising process.
 
        (i)     To this end it believes there  is a need for a greater  number
                of through services from Hampshire:
 
                *  to  the  West  Country,  possibly  by  dividing  trains  at
                   Salisbury or Westbury
 
                *  to the Welsh borders
 
                                10
 
        (ii)    There would be  benefit in increasing  the number of  services
                between  Waterloo/Basingstoke  and  Bristol/Cardiff,  stopping
                additionally at  Andover.  There  is a  preference  for  which
                franchise should  provide this;  indeed the  best way  forward
                might be for the 'Wales & Borders' franchise to operate  joint
                services with Wessex.
 
        (iii)   Similarly, the  current  through services  beyond  Cardiff  to
                Swansea and West  Wales provide useful  links, for example  to
                ferries to Ireland.  It is to be hoped that the re-drawing  of
                the franchise map will not prejudice the continuation of these
                services.  Indeed,  an increase  in their  frequency would  be
                desirable, perhaps  jointly operated  between train  operating
                companies.
 
        (iv)    Services through  from  the  Bristol-Southampton  corridor  to
                Winchester  would  also   attract  support,  particularly   if
                including through trains or portions to Exeter or Bristol.
 
 
9.      Interchange Facilities at Westbury
 
        Despite  the  new   Portsmouth-Penzance  services,  Westbury   remains
        important as an interchange.  There is a need for improved waiting and
        interchange facilities, particularly heated waiting rooms and adequate
        toilets and buffet  facilities for the  substantial numbers of  people
        interchanging.   Also  there  need  to  be  lifts  or  other  improved
        arrangements  for  getting  to  and  between  platforms,  as  this  is
        currently  difficult  for  mobility   impaired  passengers  or   those
        encumbered with luggage.
 
 
10.     Personal Security
 
        CCTV:  Closed  Circuit  Television   linked  to  monitoring   centres,
        particularly when stations are unstaffed, can play a part in  reducing
        vandalism, violent crime and the fear of crime, and in addressing  the
        run-down state  of  rail stations.    Hampshire County  Council  would
        therefore wish to see CCTV provided at all stations and for this to be
        monitored remotely, particularly when stations are not staffed.
 
        'Help Points': Help Points at South  West Trains stations have made  a
        useful contribution  to improving  perceptions of  personal security.
        It would like to see these on all platforms at Wales & West  stations,
        linked to the CCTV monitoring centres.
 
        Lighting: Good station lighting assists CCTV and enhances the  station
        environment  and  personal  security.    It  would  wish  to  see  the
        franchisee commit to maintaining standards of lighting and  responding
        quickly to  malfunctions.   Emergency  lighting  in subways  would  be
        particularly welcome.
 
11.     Regular Hourly Frequency on the Reading-Brighton Service
 
        The Reading-Brighton  service  has  been a  useful  addition  to  rail
        services across southern England,  providing the majority of  services
        between central Hampshire and Brighton.  Its drawback is that it  does
        not offer a regular frequency, particularly in the peaks.  It would be
        expected that a  Wessex franchise  would recognise  its importance  by
                                11
 
        providing a regular hourly Reading-Brighton service across the day and
        avoiding the current practice  of terminating at  Basingstoke.     The
        small number of services which call at Hedge End and Botley  should at
        very least continue and preferably be substantially increased, to meet
        the growing  demand on  this  route which  is leading  to  substantial
        overcrowding at peak times.
 
 
12.     Improved  Frequency  to   Dunbridge,  Dean,   Grateley,  Overton   and
        Whitchurch
 
        Dunbridge, Dean and Grateley stations  serve rural communities in  the
        Test  Valley,  half  of  whose  population  reside  in  rural  areas.
        Hampshire County Council is aiming to provide a reasonable alternative
        to the  car  for  people living  in  this  area and  is  investing  in
        additional  'Information  Points',  secure   cycle  parking  and   bus
        information at these stations  (the work at  Dean funded jointly  with
        Wiltshire  County  Council).    To  complement  this  investment   the
        Hampshire County Council considers that Dunbridge and Dean should have
        train services  at a  minimum  interval of  every  two hours  in  each
        direction between 7.00 am and 11.00 pm Monday to Saturday and  between
        10.00 am and  11.00 pm on  Sunday.  Grateley,  Overton and  Whitchurch
        have an adequate service in the peaks but only a two-hourly  frequency
        in the off-peak.  To provide  a realistic alternative to the car  they
        need at least an hourly frequency in the off-peak.
 
 
13.     Evening and Weekend Services
 
        If rail is to provide a  realistic alternative to the car and  reflect
        changing travel patterns and public expectations, there is a need  for
        services to run later  in the evening and  to start earlier on  Sunday
        than the current patterns.
 
        Specifically there is  a need  for services  from Southampton  towards
        Salisbury after  11 pm  on Saturday,  and  between 8  am-10 am  and  9
        pm-11 pm on Sunday.
 
 
14.     Bicycles
 
        On Trains: Hampshire County Council welcomes the sSRA's statement that
        new rolling stock must include space for bicycles, and would hope that
        the franchise  would specify  a minimum  quota of  bicycle spaces  per
        available seat.   While  it is  accepted that  space for  bicycles  is
        likely to  remain limited  on  peak journeys  into large  cities,  new
        rolling stock  should have  flexible space  for cycles,  which can  be
        expanded for off-peak, leisure or rural journeys.
 
        At Stations:  More people  accessing stations  on bicycles  will  mean
        greater use of rail and/or less pressure on station car parking.   The
        majority will  want  to  park  them  at  the  station  and  will  need
        confidence that they can  be left securely.   The County and  District
        Councils have  funded  secure cycle  parking  at a  number  of  future
        'Wessex' stations and would wish to see the new franchisee add to this
        and commit to  work with  the local authorities  in encouraging  cycle
        access.
 
 
                                12
 
15.     Car Parking
 
        The limited  amount  of  car  parking at  future  Wessex  stations  in
        Hampshire is at or near capacity.  However, merely increasing the size
        of these car parks  is likely to increase  traffic on local roads,  in
        conflict with  the  objectives  of  planning  and  transport  planning
        authorities. Instead  the franchisee  should  commit to  working  with
        local authorities to develop alternative means of access to  stations,
        such as cycling, walking and  bus links, thereby reducing pressure  on
        station car parks  and local roads.  District Councils have  suggested
        that a way forward would be for the franchisee to commit to publishing
        its strategy for car parking at an early stage in the franchise.  This
        would provide an opportunity  for local authorities  to work with  the
        franchisee to try  to identify  acceptable ways to  improve access  to
        stations.
 
16.     South Hampshire Rapid Transit
 
        South Hampshire Rapid Transit (SHRT) is a major element in the  County
        Council's transport strategy for southern Hampshire, integrating light
        rail, guided bus and bus priority schemes with heavy rail services. To
        assist  this  objective   the  Wessex  franchise   needs  to   include
        commitments to work with the local authorities in developing the  SHRT
        proposals, particularly by taking part in joint ticketing, information
        and branding initiatives.
 
        A major component of SHRT is the Eastleigh Chord proposal, which would
        enable  Cardiff-Portsmouth/Brighton  services  to  access  Southampton
        Airport, continuing to  Fareham and  Portsmouth via  the Botley  line,
        with minimal effect on  end-to-end journey times.   A commitment  from
        the new franchisee to  diverting its trains to  serve the airport  via
        the Chord would further a project which would provide direct  rail-air
        access for a significant population across the south-west of England.
 
 
17.     Serving New Stations
 
        New  stations  serving  new  or  expanded  developments  are  a  major
        component of local authority transport and land-use policies.  In some
        circumstances local authorities are prepared  to fund and promote  new
        stations,  but  cannot  proceed  unless  train  operators  commit   to
        operating and serving them.  However, the train operator's decision is
        usually based entirely on commercial considerations.
 
 
        (a)     It would greatly assist the Government's sustainable transport
                policy objectives if the  franchise included an obligation  to
                make  reasonable  endeavours  to  serve  new  stations,  where
                technical and operational feasibility can be demonstrated, and
                it can be reliably forecast  (by consultant's studies or  rail
                industry modelling) that operating costs will be covered  with
                a reasonable margin.   There needs to be a similar  obligation
                for cooperation with local  authorities to examine  re-opening
                disused rail routes to passenger services.
 
 
        (b)     As a  component of  SHRT (see  16 above)  the County  Council,
                working  with  South  West  Trains,  Railtrack  and  Eastleigh
                Borough Council,  is  progressing  a scheme  to  build  a  new
                                13
 
                station at Chandlers  Ford, near Southampton,  and linking  it
                to the  passenger network.   The  County Council  has  secured
                funding for  the  station  and  funded  Railtrack  studies  to
                establish the feasibility of the  station, and a rail  service
                between Chandlers Ford and Southampton.   The proposal is  now
                at an advanced state of readiness.  A service operated by  the
                Wessex franchisee linking Chandlers  Ford (plus Eastleigh  and
                Southampton Airport)  to  Romsey, Salisbury,  and  Bristol  or
                other West Country destinations would be welcomed.
 
                South West Trains plans to  serve Chandlers Ford by  extending
                the existing Southampton-Eastleigh  'local' service using  new
                diesel units; which presumably will not be available now  that
                the 'West of England' line is removed from the SWT franchise.
                In that eventuality, if provision is not made through the  SWT
                franchise for that service  to be operated,  it is hoped  that
                provision would be made through the 'Wessex' franchise.
 
 
18.     South Coast Trans European Network
 
        A strategic plan to address infrastructure capacity needs for the next
        20 years throughout the Wessex network would be particularly  welcomed
        by local Planning and Transport Planning authorities.  It should  take
        account of the significance of, and the need to accommodate  strategic
        proposals arising from, the South  Coast Trans European Network  (TEN)
        initiative.
 
 
                          ___________________________
                                14

Up: Top of this page       Home: Hantsweb Homepage