County Council calls on residents to take part in independent national survey on highways and transport

Hampshire residents are being asked for their views on Hampshire County Council’s range of highways and transport services – from the condition of roads, provision for cyclists and how residents feel the County Council manages utilities’ works on the road network

Aug 7 2020

Answers provided will be compared with the views of other members of the public across England and Scotland – through the National Highways and Transport Public Satisfaction survey.

Councillor Rob Humby, Deputy Leader and Executive Member for Economy, Transport and Environment at Hampshire County Council, said: “Good and effective transport infrastructure, which is managed well, is vital for the future economic prospects of Hampshire and the quality of life of those who live and work here. 
“It is ever more important for our recovery from the Coronavirus pandemic, and essential if we are to take this opportunity to build back better and innovate to meet our ambitious targets to reduce carbon emissions. 
“Hampshire has scored highly in this survey in previous years, and I would urge people to again let us know what they think as feedback provides us with a sound benchmark as to how we’re doing, the priorities of Hampshire’s residents, and areas on which we need to focus improvement.”

Hampshire County Council has taken part in the national survey since it began in 2008, one of only 26 highways authorities to do so.  In past years, the survey has been carried out by paper surveys sent to a number of randomly selected addresses.  This is the first year the survey is also being made available online to ensure that all Hampshire residents have the opportunity to provide their views. 

The online survey runs until 30 September 2020.

Councils across the country are taking part, and the results will help inform areas of improvement as well as measure and benchmark the County Council’s performance.

People can take part in the online survey by visiting:  

Further information about the survey and past results is available at: