Hampshire County Council hosts international conference showcasing pioneering digital shared services

Hampshire County Council has been showcasing its ground-breaking shared services partnership, delivering back office functions such as finance, payroll and HR to a selection of public sector organisations, at the Deloitte Public Sector Shared Services Forum, last month

Jul 8 2019

Over 120 delegates from across the globe, including representatives from United Arab Emirates (Abu Dhabi), the Danish Government, The Norwegian Government Agency for Financial Management, the Cabinet Office and the National Grid were welcomed to the County Council’s headquarters in Winchester on 12 June 2019, to join in discussion forums and sessions on using digital technologies to improve and simplify processes in the workplace, specifically across support services in the public sector.

Leader of Hampshire County Council, Councillor Keith Mans, said: “Hampshire County Council is currently home to the largest public sector shared services partnership in the UK. This conference has given us a global platform on which to share our successes in developing and delivering automated back office functions - not only for our Authority but also for our other public sector partners including Hampshire Constabulary, Hampshire Fire and Rescue and four other councils.

“At a time of ongoing pressure on public sector budgets, this pioneering approach has been hugely significant. As well as building resilience and capacity for the future, most importantly, it enables partners to collectively reduce duplication and make savings, which can then be invested back into frontline services to directly support local residents - making best use of available funding to deliver continued value for money for the taxpayer.”

At the conference, the County Council’s Shared Services Partnership highlighted how in December 2018, three new London borough councils were welcomed on board – the Royal Borough of Kensington and Chelsea, London Borough of Hammersmith and Fulham, and Westminster City Council. This now sees the partnership offering of HR, payroll, training, recruitment, and finance to around 100,000 public sector employees, together with the creation of nearly 100 new jobs.

Councillor Mans continued: “We are constantly working with our partners to improve the services we offer, and this event has been a unique and valuable opportunity to share in our collective best practice and learn from other public sector organisations across the world. Our vision is to be market leaders in delivering support services in the public sector - setting standards for the public sector and for that matter, the private sector.” 

Find out more about the conference.