Hampshire County Council urges vulnerable residents to take extra care under national restrictions

Hampshire County Council has issued a checklist for vulnerable residents to help them stay safe during this upcoming period of enhanced national restrictions, and is reassuring people that help is on hand for anyone who is adversely impacted by COVID-19

Nov 6 2020

Councillor Liz Fairhurst, Hampshire County Council’s Executive Member for Adult Social Care and Health said: “We know that many people at greater risk from the harms caused by COVID-19 may be particularly worried at this time.  The most vulnerable of our residents – anyone who is deemed by the NHS to be ‘clinically extremely vulnerable’ - will shortly receive a letter from the Government setting out updated guidance for staying safe. We have produced an easy checklist to help people understand this advice and also to reassure them that locally help is on hand, should they need it. Anyone who is over 60 or has a long term health condition may also find this information useful.”
Everyone must follow the national government guidance which includes – staying at home as much as possible, maintaining social distancing, wearing face coverings in certain situations, and hand washing frequently.
Additionally, the checklist for clinically extremely vulnerable individuals is:
Social contact – stay at home as much as possible and try to stay 2 metres away from other people including within your household or support bubble
Shopping – ask your family and friends to collect items for you or order online
Travel – avoid all non-essential journeys by private or public transport
Work – work from home, but if this is not possible, seek further advice from your employer
Staying active - you can continue to take regular exercise outdoors, taking care to stay safe
Accessing care and support – continue to access any care, medical services and essential or urgent care when you need to 
Mental health - take steps to look after your mental health and seek help from a health professional if needed
Councillor Fairhurst added: “I’d like to thank everyone in our communities who continue to provide much needed support to their loved ones, friends and neighbours. But for anyone who needs additional help, we continue to work closely with our district council partners and Hampshire’s community and voluntary sector to offer the advice and assistance needed.”
Individuals who are classed as clinically extremely vulnerable can access support in the following ways:
• Register online via www.gov.uk/coronavirus-shielding-support as detailed in the letter from Government
• Request a call from Hampshire County Council via an online request form.
Anyone unable to register online, will receive either a text message, email or letter from the County Council and be asked to confirm their support needs. Look out for an automated call from this number 01962 418111.  Please note, a call from this number will never request any financial information or a person’s National Insurance Number.
Anyone who needs help in the coming weeks can also call the Hampshire Coronavirus Support and Helpline on 0333 370 4000 (calls charged at local rate.) The helpline is open 9am to 5pm weekdays and to support the national restrictions, will also be open on Saturday 7 – Sunday 8 November and Saturday 14 - Sunday 15 November from 9am to 5pm.