Hampshire Coronavirus Support and Helpline – open this weekend

Hampshire County Council is reminding residents that the Hampshire Coronavirus Support and Helpline is open this weekend to offer advice, information and support to anyone in need

Nov 13 2020

Councillor Liz Fairhurst, Hampshire County Council’s Executive Member for Adult Social Care and Health said: “We are working with district councils, community and voluntary organisations to ensure that there is a safety net in place for anyone who needs it, especially during this time of heightened restrictions. If you, or anyone you know, needs support please contact us.”

Everyone must follow the national guidance from Government which includes – staying at home as much as possible, maintaining social distancing, wearing face coverings in certain situations, and hand washing frequently. Around 52,000 residents in Hampshire are also classed by the NHS as clinically extremely vulnerable to the adverse impacts of Covid-19 meaning they must take additional precautions.

Residents can access support in the following ways:

• Anyone who needs help in the coming weeks can call the Hampshire Coronavirus Support and Helpline on 0333 370 4000 (calls charged at local rate.) The helpline is open 9am to 5pm weekdays and to support the national restrictions, will be open throughout November from 9am to 5pm.
• Anyone can request a call from Hampshire County Council via an online request form – press the ‘Available support’ button at www.hants.gov.uk/socialcareandhealth/coronavirus for more information
• If you have received a letter from the Government advising that you are clinically extremely vulnerable, you can register your support needs online via www.gov.uk/coronavirus-shielding-support

During the current national restrictions, people classed as clinically extremely vulnerable are currently being contacted by the County Council to check whether they need a helping hand.

People in this category should look out for an automated call from this number: 01962 418111.  Please note, a call from this number will never request any financial information or a person’s National Insurance Number.