Signpost to support for Hampshire’s unpaid carers

Hampshire County Council is reaching out to the army of informal and unpaid carers – both adult and young carers – who look after vulnerable loved ones this Carers’ Week (7 to 13 June) to ensure they know where to go for advice and support

Jun 6 2021

carer and woman

Hampshire County Council’s Executive Lead Member for Adult Services and Public Health, Councillor Liz Fairhurst, said: “Carers across Hampshire do an amazing job, day in and day out. During the COVID-19 pandemic many people have taken on more caring responsibilities for their relatives and friends who are disabled, ill or older and who need support.

“We want to use the opportunity of Carers’ Week to not only thank all carers for the hugely important job that they have done and continue to do, but to remind them to prioritise their wellbeing too – and to ensure they know where to go for advice and support, should they need it.”

In addition to the support available to adult carers, assistance is also there for young people who care.

Councillor Roz Chadd, Hampshire County Council’s Lead Executive Lead Member for Children’s Services, added: “While schools and Children’s Services do a great job of identifying young carers under 18 and helping them find the right support, caring for a parent or relative can be a hidden burden.

“The County Council helps fund local groups which offer emotional support, practical help and social and leisure opportunities to young carers, so if you know of a young person in this situation, please signpost them to the ‘Young Carers’ section of the County Council’s website for more information about how they can access support.”

Adult and young carers: county-wide support

The range of support available to carers in Hampshire includes:

  • A wealth of support and resources for carers is also available on the Connect to Support Hampshire website at, including information about local services and how carers can arrange a carer’s assessment with their local authority. Details for the various Carers Week events taking place across Hampshire from 7-13 June can be found under ‘News and Events’.
  • The County Council commissioned ‘Hampshire Carers’ Support and Dementia Advisor Service’ provided by Andover Mind, which assists any carer aged 18 or over, regardless of the needs of the person they care for. Some face-to-face assistance is now available, and people can still contact the service online at or call 01264 332297 and request a call-back.
  • The County Council commissioned ‘Emergency Planning Service’ provided by Princess Royal Trust for Carers in Hampshire, which provides information and templates to carers to help them create an emergency plan, outlining how the person they support can be cared for if the carer needs to self-isolate or is taken into hospital. Carers can learn more at, or call Emergency Planning for Carers on 0800 169 1577 – available 24 hours a day.
  • The Carers Active Listening Line provided by Carers Together gives carers a listening ear to discuss any caring issues they may be experiencing. The line is available on 01794 519495 Monday to Friday from 10am to 8pm, and at weekends and holidays from 10am to 4.30pm. Find out more at
  • Younger carers aged under 18 can access support from the Hampshire Young Carers Alliance at, or by calling 02380 902465. Friends and neighbours can help by referring any young carers under 18 to Young Carers for information about the support available, and how to access it. Young carers can find out more about the supportive projects in their area on the Hampshire Young Carers Alliance website. They can also get in touch with Children’s Services by phoning 0300 555 1384 or emailing Children's Services.