Book a Nationality checking appointment

Please note that we will no longer offer Nationality Checking Service (NCS) after 19 December 2018

Customers who have completed or wish to complete their naturalisation application online can attend 1 of 57 new service centres in the UK. Customers will attend an appointment at a service centre to submit their biometric information (photo and fingerprints) and supporting evidence (including proof of identity). For further information see

Find your nearest service centre

Assisted Digital Service:

UKVI have set up an Assisted Digital support service that is available to customers who do not have the appropriate access, skills or confidence to complete an online application form. The Assisted Digital Service aims to ensure that nobody is excluded from making an immigration application due to lack of digital skills or access to a computer. Eligible customers are offered telephone support, or face to face support in agreed locations across the country, to help them access and complete the online form. This service does not provide immigration advice. More information and contact details for the Assisted Digital service.

  • Phone: 03333 445 675
  • Text message: text the word “VISA” to 07537416944
  • Email: (Please include a telephone number you can be contacted on if possible).