Business advice

Ensuring that your business complies with trading standards laws is important, but can sometimes be confusing. We are here to help.

Our business advice is delivered by the Business Advice and Support Partnership which is a partnership of local authority regulatory services (Trading Standards, Environmental Health, Licensing and Fire & Rescue) across the South East that shares knowledge, resources and expertise to provide the best support and advice for local businesses.

Our Officers, have a wealth of knowledge and are happy to help any business, large or small, with practical advice and guidance.

Free advice for Hampshire start ups

To help Hampshire businesses get up and running we offer one hour of free business support & for all start-up businesses based in Hampshire for their first 12 months of trading, thereafter advice is chargeable.

There is also lots of information available in our business advice pages.

Tailored business advice

Business advice is an important part of what we do. We can provide tailored advice to ensure that your business complies with consumer protection legislation.  Let us help you get it right first time and save you time and money.

Fees are charged on a cost recovery basis:

  • hourly rate of £70 per hour + VAT
  • minimum charge for advice is half an hour, regardless of whether the full half hour is used, thereafter the charge is in quarter hour units
  • standard turnaround time for enquiries - 10 working days
  • All fees are charged in quarter hour units

Please note: The hourly rate is reviewed annually and any changes will take effect from 1st April each year. Please check the current hourly rate before requesting advice.

Primary Authority Partnerships

Any business can set up a Primary Authority Partnership (PAP) with us.

Each partnership is bespoke and tailored to the needs your individual business. The cost of the service varies dependent upon the level of support required, however, our minimum package  costs £700 and includes all aspects of PAP set up i.e.

  • Contract preparation
  • Application process via the OPSS register
  • On-going communication and support for the application process
  • A ‘familiarisation and needs analysis’ meeting with your nominated contact officer(s)

Any time left over is used to provide advice and support activity

Business Advice and Support Partnership

Buy With Confidence

Buy with Confidence is our trader approval scheme. The largest local authority-run business approval scheme in the UK. The scheme is run by Trading Standards: experts in protecting consumers and supporting legitimate businesses and approved business can display the logo, and show they are ‘Trading Standards Approved’

To join a business must commit to the scheme's code of conduct and complete a thorough vetting process.

Buy With Confidence – How to apply

Terms and conditions

Charging for business advice terms and conditions.

Register

Register to receive business advice from Hampshire County Council Trading Standards Service. A charge may be made for this service.