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Hampshire County Council

Goods and services

    Cars and motorcycles

    • Controlling motorcycle noise
    • Mileage of used vehicles
    • Motor vehicle servicing and repairs
    • Used car sales

    Sale of goods

    • Antiques and antiquities
    • Counterfeit goods
    • Digital content
    • Mobile phone fascias
    • One-day and occasional sales
    • Payment surcharges
    • Price marking of goods for retail sale
    • Replacement glass and glazing
    • Car boot sales
    • The sale and supply of goods

    Supply of services

    • The supply of services
    • Letting agents - display of fees
`

    Labelling and descriptions

    • Accurately describing products
    • Estate agents - property descriptions
    • Labelling of footwear
    • Labelling of textiles
    • Organic products - descriptions and labelling
    • Energy rating information

    Distance sales

    • Consumer contracts - distance sales
    • Internet auction sites and marketplaces

    Holidays and leisure

    • Package tours and holidays
    • The sale and resale of tickets
    • Displaying prices in hotels etc
    • Recreational craft
`

    Resolving problems

    • Dealing with customer complaints
    • Returns policies
    • Consumer protection from unfair trading
    • Alternative dispute resolution

    Business information

    • Membership logos and claims of approval
    • Company and business names
    • Single-use carrier bags
    • Energy performance certificates
    • Unfair contract terms
    • Business-to-business marketing
    • Online reviews and endorsements
    • Mixed contracts
    • Intellectual Property

    Guidance and legislation

    • Consumer contracts - Off-premises sales
    • Consumer contracts - on-premises sales
`

Contact Information

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Hampshire County Council

The Castle, Winchester SO23 8UJ

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