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Hantsweb
Business, economy and consumers
Trading Standards
Trading Standards - for business

Goods and services

Cars and motorcycles

Controlling motorcycle noise
Mileage of used vehicles
Motor vehicle servicing and repairs
Used car sales

Sale of goods

Antiques and antiquities
Counterfeit goods
Digital content
Mobile phone fascias
One-day and occasional sales
Payment surcharges
Price marking of goods for retail sale
Replacement glass and glazing
Car boot sales
The sale and supply of goods

Supply of services

The supply of services
Letting agents - display of fees

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Labelling and descriptions

Accurately describing products
Estate agents - property descriptions
Labelling of footwear
Labelling of textiles
Organic products - descriptions and labelling
Energy rating information

Distance sales

Consumer contracts - distance sales
Internet auction sites and marketplaces

Holidays and leisure

Package tours and holidays
The sale and resale of tickets
Displaying prices in hotels etc
Recreational craft

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Resolving problems

Dealing with customer complaints
Returns policies
Consumer protection from unfair trading
Alternative dispute resolution

Business information

Membership logos and claims of approval
Company and business names
Single-use carrier bags
Energy performance certificates
Unfair contract terms
Business-to-business marketing
Online reviews and endorsements
Mixed contracts
Intellectual Property

Guidance and legislation

Consumer contracts - Off-premises sales
Consumer contracts - on-premises sales

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