Cold callers attempting to carry out roofing repairs

Hampshire Trading Standards has been made aware of door step cold callers attempting to carry out roofing repairs.   Reports have come from the Havant area, but the warning applies county wide.

Prices are inflated, and work of poor quality.

Trading Standards advise residents not to agree to work instigated from a cold call, or via a leaflet drop.  Residents should obtain at least 3 written quotes from reputable businesses or traders who are either members of the Hampshire County Council Trading Standards Buy With Confidence Scheme or a recognised trade association.

Members of the Buy With Confidence scheme are fully audited to ensure their trading practices are legal, honest and fair.  All members have been checked for trustworthiness and compliance with consumer protection laws. Details can be obtained by telephoning 01962 833620, emailing buy.with.confidence@hants.gov.uk or via the Buy With Confidence website.

To inform Trading Standards about companies offering insulation surveys where false claims are suspected, contact our partners at the Citizens Advice Consumer Helpline on 03454 04 05 06.  Please try to obtain a name and address for the company.

If the matter is urgent, or where there are personal safety concerns,  contact Hampshire Police on their non-urgent number 101 or dial 999 if you feel threatened or intimidated.