Unsolicited Doorstep Calls

Hampshire County Council’s Trading Standards Service is reminding residents to be alert to cold callers at the door.  Recent reports involve a cold caller purporting to be an agent from the Office of Fair Trading investigating a company that previously did work at the resident’s address. The resident may be told they are due some compensation and may be asked for a contribution towards court costs.

It is thought that the cold callers are using information gained from rogue traders who are sharing information of past victims.

Claims that the agent works for the Office of Fair Trading are untrue and no contribution towards court costs will ever be requested by regulatory bodies.

Residents are advised not to rely on identity cards as a way of telling if the caller is genuine.  If the caller is claiming to be from a local authority, government body or the Police, it is always best to make independent enquiries with that authority using a telephone number sourced by the resident.  Information provided by the caller, such as telephone numbers, should not be relied upon when making checks.