Salary policy


Salary policy

How to guide

Salary policy How to guide

Further information

Sickness pay scheme

Special recognition payments

Governance Matrix

Discretionary payments

Salary for teachers outside of schools

Pay scales

EHCC on a page

Pay queries

For the following issues raise an HR Enquiry in ESS Lite:

  • pay enhancements
  • P45, NI and tax
  • payslip error
  • overpayments and underpayments


If you have been underpaid by a significant level and this will put you under financial hardship

If you have received less than 85% of your normal basic pay or if your overtime has been underpaid and this is of a significant level that will put you under financial hardship, telephone the CIC on 0300 555 0223 who will transfer your call to the Transactional HR and Pay team with a case titled Emergency under and over payments.

If you are a foster carer and have not been paid

Telephone the CIC immediately on 0300 555 0223. They will transfer your call through to the Care Payments team with a case titled Adults/Childrens Direct Payments.


View your payslip

If you have a query after reading the policy and guidance on this page, contact HR Operations.


Phone: 01962 813915