Member Portal

Our primary method of communication with members is electronic so we encourage all members to use our Member Portal to stay up to date. This online Portal gives members the ability to securely access information on their pension at any time of day.

The benefits of accessing your information through our Member Portal include the ability to:

  • Add or amend an 'expression of wish' for payment of a death grant
  • Change your address, name or marital status
  • Securely view Annual Benefit Statements
  • Request a retirement estimate
  • Complete a Membership Option Form
  • Complete a Retirement Declaration Form
  • Contact us securely with your enquiry

And for pensioners to:

  • Securely view payslips and P60's
  • Update your bank details
  • View tax code changes
How to register
  • Go to https://upmliveportal.hants.gov.uk
  • Click on 'Register'
  • Accept Terms and Conditions and Cookies
  • Select the appropriate scheme in the drop-down list
  • Enter your details, as prompted
  • Once you have submitted your details, we will send an One Time Passcode email that is valid for 30 days (if you do not activate your account before the passcode expires you will have to register again)
Activate your account

Now you have received your One Time Passcode, you can activate your account to obtain full access.

  • Go to https://upmliveportal.hants.gov.uk
  • Enter your username (not case sensitive)
  • Enter your password (case sensitive)
  • Enter the One Time Passcode from your email into the field provided

You will now be able to access and update your account

Log in to Member Portal

Members' guides