Member Portal

We have made improvements to the Member Portal to include new functionality and to give the user a better experience including an improved registration and log on process.

The benefits of accessing your information electronically include the ability to:

  • Add or amend an 'expression of wish' for payment of a death grant NEW
  • Change your address, name or marital status
  • Securely view payslips and P60's (for pensioners only)
  • Securely view Annual Benefit Statements
  • Update your bank details (for pensioners only) NEW
  • View tax code changes (for pensioners only) NEW
How to register
  • Go to https://upmliveportal.hants.gov.uk
  • Click on the 'Register' link
  • Accept Terms and Conditions and Cookies
  • Select the appropriate scheme in the drop-down list
  • Enter your personal details, including surname, National Insurance number, date of birth and email address which are all mandatory
  • Pick from the list of security questions
  • Enter your security answer
  • Enter a username
  • Enter a password of your choice (between 9 and 20 characters, and must also include a number)
  • Click on 'Submit'
  • Once you have submitted your details, we will send an activation code email that is valid for 30 days (if you do not activate your account before the activation code expires you will have to register again)
Activate your account

Now you have received your registration email, you can activate your account to obtain full access.

  • Go to https://upmliveportal.hants.gov.uk
  • Enter your username (not case sensitive)
  • Enter your password (case sensitive)
  • Enter your security answer (case sensitive)
  • Enter the activation code from your email into the field provided

You will now be able to access and update your account

Log in to Member Portal

Members' guides