Paying your pension

Contact us up to three months before your pension is due. See Pension age or look at your pension statement to find out when this is.

You will need to complete a Retirement declaration form and send it to us to claim your pension. Once we receive your form, it will take around six weeks to pay your pension and any lump sum. It will take longer if you paid AVCs, if you ask for an estimate or if any information is missing.

If you decide to claim your pension early, it is important that you understand that your pension and any lump sum could be reduced. If you are not sure, write to us and ask for an estimate.

We will write to you with more information after you send us your declaration form. To find out more about when and how we will pay your pension, see Pensioners.