Change of details

How do I change my address and name?

Please notify us in writing of any changes to your address or name. Please quote your National Insurance number on all correspondence and send it to Pensions Services.

How do I change my bank details?

Please notify us in writing of any changes to your address, bank account or building society. We need this in writing as we need a signature. We may not be able to apply any new details we receive after the 18th of the month to the next payment, but we will apply them to the one after that.

Please quote your National Insurance number on all correspondence, or complete a Change of bank or building society details form or a WorldLink Mandate form for an overseas account and return it to Pensions Services.

How do I change my beneficiaries?

To change your nomination for any death grant payable, please complete a Death Grant expression of wish form.

To nominate a cohabiting partner to receive any partner’s pension payable, please complete a Nominated cohabiting partner form.