Receiving secure encrypted email
How to open an encrypted email
If you are a first time user, you will need to register before you can access secure emails. See First time user of secure encrypted email.
If you are having difficulties with this service, complete the Hantsnet secure encrypted email recipient problem form.
- Receive the secure email
When you are sent a secure encrypted email you will receive the email below. Click on the link in the email and the login screen will appear.
- Log in
Type in your email address and the password that you set up when you registered. Click the Log in button.
If you forget your password, click on I have forgotten my password. You will be asked to enter your email address and password. Reset instructions will be emailed to you.
- Check your secure emails
A new window will open which lists all secure encrypted emails sent to you. Click on any email to read it.
You can reply to emails you receive but you should not forward them.
- Log out when finished
Log out of the system when you have finished with your emails.