What we can offer you as a support member of staff

As well as admin and classroom support roles, there are many other roles that are key to the successful running of a school. Take a look below at the sorts of roles available.

Site staff

Site staff in a school might include Site Managers or Supervisors, Site Assistants, Caretakers and cleaning staff. These roles provide practical support to the school, keeping it clean and safe to ensure the best environment for children to learn.

Hampshire’s award-winning Property Services offers school-specific support, including its own Caretaking Support Service team. The team's aim is to visit schools to help and advice on all aspects of site management, caretaking, cleaning and grounds maintenance. They also provide access to fantastic online advice. In addition, many relevant training courses are available.

See what a Site Manager says about working in Hampshire

Site team
I am the Site Manager at Kings’ School in Winchester. Kings’ is an outstanding and happy school and I am proud to be part of the team. I have been the Site Manager for 16 years and manage a team of 4 Site Assistants looking after many buildings, playing fields and our indoor swimming pool. Kings’ is a large school with over 1650 pupils and 200 members of staff with lots of classrooms spread between different buildings of varying age. Making sure that the building fabric is maintained together with the heating, lighting, plumbing and electrics is a key part of my job; as well as managing the site team in grass cutting, sports field maintenance and keeping the hedges trimmed. My site team have to be ‘jacks of all trades’, able to deal with a whole range of building, security and landscaping issues. We receive excellent support from Hampshire Local Authority who help us maintain the buildings and also provide much of the specialist training that the team need in looking after a busy school site. If you are after a job with lots of variety and different challenges each day then managing a school site is definitely for you.
Steve Russell, Site Manager, Kings’ School

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Specialist and technical support

Schools are complex organisations and have increasing need for specialist and technical staff. There roles include library staff, IT technicians and managers, sports coaches, technicians or instructors and other specialist subject based technicians such as design and technology technicians, science technicians or food technology technicians.

Library staff

Librarians and library staff play a central role in promoting literacy in schools and helping schools to achieve their learning targets. Library roles require organised individuals with good IT, communication and customer service skills. Qualified librarian roles, often also called Learning Resource Centre Managers, will require appropriate qualifications.

IT staff

IT technicians (also referred to as ICT technicians), have a range of responsibilities including looking after school networks, ordering, installing and maintaining software and hardware and providing technical support to teachers, administrative staff and pupils. As ICT as become integral to the school curriculum, the number of ICT opportunities has grown. ICT technicians need to have sound knowledge of hardware and common software applications and have good problem solving and communication skills.

Sports Technicians, Coaches and Instructors

Sports technicians, coaches and instructors include a variety or roles from simply setting up and maintaining sports equipment to assisting teachers with delivery of PE lessons and coaching pupils in particular sports. Organisational skills are essential and each role will have its own particular qualification and experience requirement.

Other specialist technicians

Other specialist technicians include Science Technicians and Design and Technology technicians specialising in electronics, communication technology, food technology, materials technology and textiles technology.

Like other technicians, these roles focus on working with teachers, supporting pupil learning. Activities may include preparing and maintaining equipment, ensuring a safe environment and assisting in practical exercises and activities. Qualifications and experience needed are dependent upon the nature of the specialism and the school requirement.

Lunchtime and catering

Lunchtime roles are crucial to the effective functioning of a school.

Supervisory Assistants

Supervisory Assistants supervise pupils over the break period, dealing with behaviour and welfare issues as they arise in the dinner hall or playground. Supervisory Assistants are generally managed by Senior Supervisory Assistants, who in addition to staff management, also ensure that any specific concerns that have arisen over lunch regarding particular pupils are shared with class teachers.

Lunchtime supervisors need to be able to communicate with adults and children and enjoy working in a school environment. There are not normally any formal qualification and experience requirements. Supervisory Assistants seeking career development, often move into classroom support roles.

Catering staff

Cooks and catering staff help prepare food and plan the menu for school meals according to a fixed budget. These roles include a variety of activities from preparing meals, ordering food to managing budgets, staff and health and safety issues.

For these roles, good communication and organisational skills are needed along with good standards of hygiene.

The majority of Hampshire schools engage the County Council’s catering service. If you are interested in roles with Education Catering, please visit Jobs & Working. Some schools may provide their own catering services so please also look at current support vacancies.


Apprenticeships combine practical training in a job with formal study. Apprentices develop the skills they need on the job whilst studying part time, usually a day a week or block release.

Traditionally apprenticeships were vocational routes into skilled trades and these still exist. However, more recently the levels of apprenticeship available have expanded and it is now possible, in some sectors, to undertake apprenticeships to degree level.

Examples of the types of roles available in schools include:

  • Administrative or Finance Assistant
  • Early Years Assistant
  • IT Technician
  • Learning Support Assistant
  • Reprographics Technician

As an Apprentice, you would be employed on a training contract with the school, which usually lasts between 1 and 2 years, depending on the type and level of the Apprenticeship.

See what an apprentice says about working in a Hampshire school

As a Reprographics Technician, a lot of the work I do revolves around helping other members of staff around the college with printing; this way, they have resources for the students to use, or sometimes resources for themselves for planning. I enjoy helping others and knowing that they are satisfied with what we reproduce is what makes the role so gratifying. Being a young apprentice, the step up from secondary school to now working in a familiar environment, was quite intimidating at first, but being a part of the college community has really built my confidence and competence whilst I am learning. PETA Apprenticeships provides me with the training towards the qualification at the end of my apprenticeship and their guidance helps me reach this goal.
Frankie Sillett, Reprographics Apprentice, Horndean Technology College

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