Great Hall volunteer

About the opportunity

This public-facing role plays an important part in caring for Hampshire’s heritage and making this accessible through The Great Hall. You will welcome visitors to the site and assist with providing customer service, care and security for the benefit of our visitors and the local community.

The Great Hall is managed by Hampshire County Council. The Great Hall is open all year round to visitors. The Great Hall, one of the finest surviving aisled halls of the 13th century, contains the greatest symbol of medieval mythology, King Arthur's Round Table, and is all that now remains of Winchester Castle. Great Hall Volunteers help the Great Hall Officers with the opening and upkeep of the site.

Tasks and duties

  • Welcoming and interacting with the public to ensure all visitors have the best possible experience
  • Assist with retail, this would include cash handling and record keeping
  • Assisting visitors, whilst helping to maintain security for the Great Hall
  • Help with enquiries from visitors
  • Assist staff with the setting up and the maintenance of events, exhibitions and activities
  • Help to run activities and events for visitors and families
  • Support the implementation of evacuation procedures and follow guidance to help maintain safety and security on site
  • Assist with cleaning, preparation and the presentation of the Great Hall


Volunteers will receive training in

  • Welcome Host Gold
  • First Aid


You will be required to volunteer at least 1 day every fortnight

Who we are looking for

 You will

  • be interested in history
  • have a friendly and approachable manner
  • be available at least 1 day every fortnight
  • have good communication and interpersonal skills
  • have customer service skills and confidence to interact with visitors with enthusiasm
  • be familiar with cash handling and sales
  • be willing and able to help maintain a safe environment
  • be able to work within a small team

How to apply