Park Visitor Centre and Shop Volunteer

About the opportunity

This public-facing role plays an important part of visitor interaction at Royal Victoria Country Park. Our reception and shop are often the first point for visitors to find out about the site.

We are looking for warm and friendly volunteers to welcome visitors to the site and provide a good customer service.

Typical tasks and duties

• be friendly and approachable to all visitors and provide a high level of customer service
• answer visitor queries or direct them to an appropriate member of staff
• assist with retail sales, cash handling and helping to keep the shops stocked
• answer telephone enquiries
• assist in selling car pass sales, event ticket sales and BBQ bookings
• promoting events and other activities
• ensuring leaflets displayed and notice boards are up to date.

Training

No previous experience is necessary. Park staff and volunteers can show you the tasks.

Reasons to volunteer

• a welcoming and enjoyable experience
• make a difference to your local community
• giving your time can improve your health, reduce stress, build confidence and improve your skills
• recognition and appreciation for your contribution
• this role will be a valuable addition to your CV, demonstrating to potential employers how you developed and used particular skills in a real-world situation.

When

We are looking for volunteers to support the shop, Monday to Sunday 11am to 3pm.

More information

For more information about this role please contact Jo Basham, Volunteer Coordinator, RVCP email: [email protected] telephone: 07784 263618.