New service launched to support Hampshire’s carers and people living with dementia

A new Hampshire-wide service to support people aged 18 and over who care for another adult, as well as people living with dementia, launched across the county on 1 September 2019

Sep 3 2019

Jointly commissioned by Hampshire County Council, NHS West Hampshire Clinical Commissioning Group and the Hampshire and Isle of Wight Partnership of Clinical Commissioning Groups (CCGs), the new Carers’ Support and Dementia Advisor Service is provided by Andover Mind and offers a range of support, including: 
 
For carers

• one-to-one assistance, either over the phone Monday-Friday 9am-5pm, online or face-to-face with a trained carer support worker at a time that is convenient for the individual;

• general information and advice on carer-related topics online and over the phone;

• local carer support groups held across Hampshire. 

For those living with a dementia diagnosis or suspected dementia and their loved ones

• one-to-one assistance, either over the phone Monday-Friday 9am-5pm, online or face-to-face with a trained dementia advisor at a time that is convenient for the person needing assistance;

• general information and advice on dementia-related topics online and over the phone.

Councillor Liz Fairhurst, Hampshire County Council’s Executive Member for Adult Social Care and Health, said: “It is vital that we support the county’s carers and those living with dementia in the best way possible. People need to be able to access help quickly and easily, so we have brought together the various support services that were previously provided separately by the County Council and our Health partners. By doing this, we are using our collective resources in a much more effective way to support Hampshire’s more than 133,000 adult carers and the approximately 12,400 residents known to be diagnosed with dementia.”

Maggie MacIsaac, Chief Executive for Hampshire and Isle of Wight Partnership of CCGs and Accountable Officer for West Hampshire CCG, said: “Carers often are unpaid family members or friends, looking after those with long-term physical and mental health conditions while juggling their career, family life and their own health. By working with our partners at Hampshire County Council and Andover Mind, we are able to offer people crucial support, guidance and information to help them with their caring commitments.”
 
For more information about the Carers’ Support and Dementia Advisor Service, visit www.hants.gov.uk/socialcareandhealth/adultsocialcare/dementia or phone the service support line on 01264 332297.
 
The Carers’ Emergency Planning Service, commissioned by Hampshire County Council, which helps carers develop their own emergency plan so that they can arrange care at short notice, will continue to be provided by The Princess Royal Trust for Carers in Hampshire.
 
Further information and advice that can help carers, those they care for, and people living with dementia can be found at www.connecttosupporthampshire.org.uk.