Carer Support and Dementia Advice Service and Emergency Planning

The Hampshire Carer Support and Dementia Advice Service is provided by Andover Mind. Carers Emergency Planning is run by the Princess Royal Trust for Carers.

Who can use the service

The service is available to:

  • anyone with a diagnosis of dementia
  • people with suspected dementia to help support them through the diagnostic process
  • carers over the age of 18.

NB: Carer support is for all carers, not just those caring for someone with dementia.

What the service does

The service:

  • provides one-to-one support over the phone, online or face-to-face with a trained carer support worker or dementia adviser
  • focuses on wellbeing rather than illness
  • supports people to think about how they can come to terms with and live well with dementia
  • assists with the health and social care support available to people with a diagnosed dementia and their carers
  • offers advice on state benefits and planning for the future
  • facilitates local carer support groups across Hampshire.

Please note: The Carers’ Emergency Planning service is provided by the Princess Royal Trust for Carers.

Contact the service

Andover Mind can be contacted on 01264 332297. Press option 3 for the Carer Support and Dementia Adviser Service.

Email: enquiries@andovermind.org.uk

Web: www.andovermind.org.uk

The Carers Emergency Planning Service

Who can use the service

This service is available to anyone over the age of 18, who is caring for an adult.

What the service does

This service is run by The Princess Royal Trust for Carers, separately from the Andover Mind Carer Support Service. It:

  • will support you to develop a personal emergency plan which can be put into place in the event that you are unable to provide care
  • will provide you with a detailed document outlining your emergency plan
  • provides a 24-hour telephone line so you can activate your plan in the event of an emergency.

Please note that the plan does not cover planned events or appointments, pre-planned operations or hospital admission.

Contact the service

The Princess Royal Trust for Carers can be contacted by:

Phone: 0800 169 1577

Email: info@carercentre.com

Web: https://carercentre.com/index.php/how-we-can-help/emergency-planning

Further information

Visit Connect to Support Hampshire for to find more information for carers.

Further information

Visit Connect to Support Hampshire for information and advice about dementia and to find local and national support services for dementia. You will also find information for carers on this site.