Support related to housing and housing costs - IOW

Households which receive local Council Tax support

The Isle of Wight Council will provide direct support to eligible residents in receipt of Local Council Tax Support, with a food voucher.

The voucher will be accepted in most supermarkets on the Island, as well as with our Community Pantries. Purchases for alcohol or cigarettes are not allowed. The voucher must be spent by 30 September 2022. It is not valid after that date.

What is on offer

A one-off food voucher can be applied for by eligible households in receipt of Local Council Tax Support.

Who is eligible

Households in receipt of Local Council Tax Support, and Pension Credit Guarantee Credit will be able to apply for a food voucher to the value of £125.

Households in receipt of Local Council Tax Support and benefits-related Free School Meals or Early Years Pupil Premium will be able to apply for a food voucher to the value of £50.

Households in receipt of Local Council Tax Support with no children or pensioners will be able to apply for a food voucher to the value of £25.

Where can the voucher used

You can choose to use your voucher at one of eight major supermarkets based on the Island, or in one of the community pantries 

When will the voucher be available

You will be able to apply for your voucher between 20 June and 30 September 2022. The voucher will be valid until 30 September 2022. Vouchers issued in the last week of September will be valid for use in October 2022.

Where will the application form be available from

You can collect a blank application form from one of the following sites, or complete it online.

Application forms can be collected from:

  • Help Centre, County Hall, High Street, Newport, PO30 1UD
  • Council Library in: Cowes, Freshwater, Newport, Ryde, Sandown or Ventnor
  • Primary Schools in Bembridge, Brighstone, Broadlea (parents of children at the school only), Chillerton & Rookley, Gatten and Lake, Godshill, Oakfield, Shalfleet, St. Helens, Wootton, Wroxall or Yarmouth.
  • St. Catherines Special School, Grove Road, Ventnor, PO38 1TT
  • Cowes Town Council, Northwood House, Ward Avenue, Cowes, PO31 8AZ (9.30am – noon)
  • Free Food Sandown, 29 Sandown Road, Lake, PO36 9JL
  • Community Spirited, Parkside Paviliion, Vectis Road, East Cowes, PO32 6HN
  • Pan Together, Downside Community Centre, Furrlongs, Newport, PO30 2AX
  • Aspire, Dover Street, Ryde, PO33 2BN
  • Medina College, Fairlee Road, Newport, PO30 2DX
  • Carisbrooke College, Mountbatten Drive, Newport, PO30 5QU
  • Island VI Form Centre, Upper St. James Street, Newport, PO30 1LJ

Where can I take my completed form

Please either post your completed form to:

connect4communities Voucher Scheme
PO Box 238
Newport
Isle of Wight
PO30 9FP

Or drop it to one of the following venues during the organisations’ usual business hours:

  • Help Centre, County Hall, High Street, Newport, PO30 1UD
  • Council Library in: Cowes, Freshwater, Newport, Ryde, Sandown or Ventnor
  • Primary Schools in Bembridge, Brighstone, Broadlea (parents of children at the school only), Chillerton & Rookley, Gatten and Lake, Godshill, Oakfield, Shalfleet, St. Helens, Wootton, Wroxall or Yarmouth.
  • St. Catherines Special School, Grove Road, Ventnor, PO38 1TT
  • Community Spirited, Parkside Paviliion, Vectis Road, East Cowes, PO32 6HN
  • Pan Together, Downside Community Centre, Furrlongs, Newport, PO30 2AX
  • Aspire, Dover Street, Ryde, PO33 2BN

Contact us

For queries around the form please call 01983 823950 or email: c4cvouchers@iow.gov.uk

For queries around the wider scheme please email: connect4communities@iow.gov.uk

Help with exceptional housing costs for vulnerable households

The IOW Council's Housing Department will support vulnerable households with exceptional housing costs, where existing housing support schemes do not meet need, or for cases of genuine emergency.

The fund cannot be used for support with ongoing rent or mortgage payments. Eligibility for Discretional Housing Payments (DHPs) must be considered first, and consideration given to whether there is a statutory risk of homelessness and therefore a duty of support is owed through the Homelessness Prevention Grant (HPG).

What is on offer

Direct financial support exceptional housing costs, potentially including rent arrears but excluding any mortgage payments. The value of any individual funding award will be dependent upon individual circumstances.

Who is eligible

The following households are eligible:

  • Families on benefits or low incomes
  • Single households on fixed incomes
  • Care leavers with a tenancy
  • Households where fuel bills account for a significant portion of income

When this support is available

1 May 2022 to 30 September 2022.

Where to get support

Isle of Wight Council Housing Department

Contact us

Email: connect4communities@iow.gov.uk