Household Waste Recycling Centres are now open
All sites are now open between the hours of 10am to 6pm. Social distancing measures are in place as set out below.
A new pre-booking system for residents to access Household Waste Recycling Centres (HWRCs) to manage demand and reduce queuing traffic will be introduced at all Hampshire HWRCs from mid-June. Please check back here for further information when it is available.
Please note Paulsgrove HWRC will admit cars based on the last number present on their car's number plate. Please visit the Portsmouth City Council website for more information.
Please remember, government guidelines state the public should stay at home as much as possible to stop coronavirus spreading. Please consider whether it is essential that your waste is disposed of at this time. We thank all Hampshire residents for your continued patience and co-operation.
Please note that site staff will implement a practical system that closes the queue at an appropriate point. This could mean that if there is a large number of vehicles in the queue before closing time, they may be advised that they should return another day. In some circumstances this could be an hour or more prior to closing.
Whilst a restricted service is available we request that residents limit themselves to one visit a week. You may be turned away if you make a second visit within this period.
The following measures will be in place at all sites:
- Use of sites is only for essential disposal of waste whereby storing such waste causes a risk of injury or to health
- As per government guidelines, residents in the specified vulnerable category (those who are clinically extremely vulnerable, people over 70 and pregnant women) are strongly advised not to visit a site
- Restricted numbers of vehicles will be permitted to access the site at any one time and site staff will enforce this at the site entrance
- We ask that one person per household visit the HWRC. Only the driver will be permitted to leave the vehicle to handle and dispose of waste. Blue Badge holders are exempt from this rule.
- Commercial vehicles are permitted as we recognise this might be the only mode of transport for some households. Vans should be bringing no more waste than that which would fit in an average saloon car boot. Site staff may decline access to any vehicles carrying large volumes of waste due to current high demand.
- Trailers are not permitted. Enforcement of social distancing on site means severely reduced capacity for manoeuvring trailers.
- To ensure the safety of residents and site staff, no walking in of waste is permitted.
- Due to social distancing measures, unfortunately site staff will be unable to provide any assistance with unloading material or carrying material. Please ensure you only bring the amount of waste you can comfortably carry and empty into containers.
- All site users must keep a 2-metre distance from others at all times.
- For your own safety, please wear gloves.
- Most waste materials will be accepted. Materials not accepted at this time include textiles and chargeable waste streams (soil, rubble, plasterboard and asbestos). Please do not bring these items to site.
- CCTV is in operation and body cams will be utilised by site staff.
- Reuse sales areas will remain closed. Where possible, please continue to store items of furniture or donate to local furniture charities / use online platforms. Please see the Smart Living website for more information on furniture reuse.
Please note there is likely to be queuing at the sites, please be patient or consider visiting at a less busy time. There will be zero tolerance of abuse of site staff and staff will be wearing body cameras.
The start date for the HWRC vehicle registration scheme has been postponed in light of the ongoing Coronavirus pandemic. The online vehicle registration system remains open and we encourage residents to take the opportunity to register their vehicles ahead of the scheme opening..
Vans can access HWRCs but not trailers
From Monday 11 May residents are asked to display their van permit clearly in the window of their vehicle. Permits will not be handed over for signing.
Vans should be bringing no more waste than that which would fit in an average saloon car boot. Site staff may decline access to any vehicles carrying large volumes of waste due to current high demand.
Due to restricted space on site trailers are not be permitted.
If you have applied for a permit but have not yet received it, please be patient as printing and postage is taking longer than normal at present.