Leadership and management
Developing our future leaders and managers will support with recruitment, retention and being able to develop their own staff so they can achieve their service goals and targets. It ensures services are better placed to successfully meet the needs of the people who receive care and support.
Our Skills for Care endorsed leadership programmes and short courses have been developed to build on your experience, capacity, capability, and integrity, taking your skills to the next level.
We have a selection of courses for you to choose from.
Medication management for new managers
Understanding medication errors, their causes, and prevention. Managing and investigating errors, improving culture, and promoting safer care.
Safeguarding managing safely
Learn to manage services safely, prioritising person-centred safeguarding. Understand legal duties and roles in addressing safeguarding concerns.
Best practice in supervision
This course provides tools to support you to help staff reach their full potential, with a focus on the importance of staff wellbeing.
Understanding self management skills
Develop self-management, emotional intelligence, and time management skills. Enhance well-being, resilience, and positive influence on others.
Understanding performance management
Explore the performance management cycle and strategies for improving performance. Develop skills in feedback, coaching, and mentoring for a high-performing workforce.
Customer service skills
Enhance customer service skills: Identify customers, learn components of excellence, set expectations, handle challenging interactions effectively.
Values based recruitment
Learn values-based recruitment, apply to your context. Gain practical interviewing skills for higher quality candidate interviews.
Understanding workplace culture
Understand the relationship between culture, values, and vision. Develop strategies to assess and shape organisational culture effectively.
Lead to succeed
Develop leadership potential: Successful behaviours, positive culture, effective supervision, change management, inspection process.
