Stepping forward, stepping back induction programme
Developing the skills, attitudes and behaviour to provide the best service possible
Your induction programme will give you the confidence to know when to step in and support the people you care for, and when to step back and empower individuals to make decisions for themselves and promote opportunities for independence. This method places emphasis on the way you make people feel, rather than on the tasks you perform. You will be supported through training sessions and workplace learning.
You will be expected to:
- commit to your induction programme
- take responsibility for your learning
- make your learning experience the best foundation for your future career
Depending on your role there are two different induction pathways:
The care certificate induction programme
This programme is for staff who actively provide care and support to individuals in all areas of their care.
This programme will cover all the taught elements within the Care Certificate, which is mandatory for you to be able to practice in Adults' Health and Care.
The provider services induction
This programme is for staff who work within Adults' Health and Care but do not provide direct care and support.
This programme will cover the legal and safe elements for you to be able to carry out your role within Adults' Health and Care. You will not be required to complete all of the Steps as listed below due to a reduction in your training elements. Please refer to your welcome email for the correct Steps and dates of your training.
- In step
In step provides you with the information and resources you need to undertake the induction programme.
You will be introduced to the Director of Adult Services and the aims and objectives of the department as well as individuals who use services in the community of Hampshire. Day 1 sets out the expectations and the core health and social care values required to work in Adult Services.
- The requirement to complete my induction
- The individuals in Hampshire that we support
- The health and social care values I will need to do my job
- How experiencing positive relationships, having some control over your life and having a sense of purpose promotes wellbeing
- I understand the steps I will take to complete my induction
- I know who the key partners are in adult social care
- I am committed to the adult social care induction 'I' statements
- Right steps
Right steps will provide you with the knowledge and skills to practice safely to protect yourself, the organisation and the individuals you support.
- Understanding the importance of how gathering information contributes to building a complete picture of an individual
- Being aware that changes affects wellbeing
- I understand the health and safety responsibilities I have to the individuals I support and my organisation
- I recognise that infection control is essential to protect both me and the individuals I support
- I have the courage to challenge poor practice that may put the individuals I support at risk
- Step by step
Step by step provides you with the opportunity to practice moving and positioning techniques that keep you and the individual safe.
- Every person has the right to increased safety
- Every person has the right to autonomy and the freedom to make choices
- Every person has the option for rehabilitation and enablement
- Every person has the right to improved care whilst maintaining dignity and respect
- Every person's wellbeing is considered
- I can demonstrate how to move and position an individual
- I am able to problem solve using the tools of risk assessment
- I am confident to challenge poor practice and know where to go to report concerns
- I am able to demonstrate how wellbeing is linked to current best practice
- I can follow agreed ways of working when moving and positioning, and work within the legislative requirements
- Step up
Step up provides you with emergency first aid skills, enabling you to respond to sudden illnesses and accidents that may occur in your work environment.
- Demonstrate the procedures to be followed in an emergency situation
- Identify signs and symptoms, and treat a range of accidents and sudden illnesses that may occur in your workplace
- Be able to prevent the risk of cross infection
- Explain the key principles of good incident reporting
- Understand what to do if an individual falls, following the Falls Protocol
- Preserve life
- Prevent further harm
- Promote recovery
- Step inside
Step inside explores how you support a person in a way they would like to be supported:
- taking into account what’s important to them
- promoting their rights to make choices about their life
- maximising the control they have over their support
- The importance of effective communication and meeting the language needs, wishes and choices of all individuals
- The importance of being person centred in all aspects of your role
- The importance of the values and skills required to work in a person centred way
- Recognising that active participation promotes the spiritual and emotional wellbeing of the people you support
- I can demonstrate that I work in a person centred way
- I am committed to communicating effectively with the individuals I support
- Taking steps to keep safe and sound
Taking steps provides you with a basic awareness of safeguarding and the Mental Capacity Act. You will understand that safeguarding is integral to everything you do in your work. We will explore attitudes and behaviours which help to prevent abuse and poor practice.
- Every person has the right to live a life free from abuse and neglect
- Every person has the right to be treated with respect, be listened to and asked what their wishes are
- Every person has the right to make their own decisions, feel empowered and be given time
- Abuse can happen anywhere, any time, to anyone
- If I have a concern about poor practice or abuse, I must report it
- I am legally required to follow the MCA code of practice
- Safeguarding is everybody's business
- I can demonstrate that I am clear about what abuse is
- I understand my responsibility to report it and who to go to when I have a concern
- I am prepared to challenge poor practice
- I show commitment to upholding people's rights and dignity by the way I treat them
- Step into someone's shoes
The purpose of this day is to enable you to apply core personal care and support in a person centred way. We will explore some practical elements of care, the basic principles that guide personal record keeping, and how you can improve the well being of the individuals, enhancing their experience of receiving care and support.
- Putting the person at the centre is the foundation of the good care and support I provide
- The practical support I provide values every individual and promotes their choice, independence and wellbeing
- Understanding how gathering information is important to building a complete picture of an individual
- Recording the continuous story of the individual and monitoring their journey
- Would I be happy receiving this care and support?
- I value the uniqueness of every individual
- I recognise and respect how an individual's dignity is affected when supported with their personal care
- I have the courage to challenge care that may reduce the dignity and respect of the individual
- I understand and appreciate that recording all of an individual’s activities are part of person-centred care
- I recognise that an individual's surroundings and environments are important to their sense of dignity
- I treat people with compassion, respect and dignity
- I act with professionalism and integrity
- Step into nutrition and hydration
The purpose of this virtual workshop is to explore the importance of good nutrition and hydration in maintaining health and wellbeing. We will consider how to support someone with maintaining good oral health and to have access to food and fluids in a person-centred way as well as how to identify those at risk of malnutrition.
- Understand the principles of nutrition and hydration
- Recognising the importance of good hydration and a healthy balanced diet to the individuals you support
- The importance of supporting individuals to have access to food and fluids in accordance with their plan of care.
- I will support individuals in achieving a healthy balanced diet
- I will understand the importance with supporting individuals to have access to food and fluids in accordance with their care plan
- Stepping forward, stepping back
Stepping forward stepping back virtual workshop provides you with the opportunity to apply the knowledge and experience you have gained over the programme and your workplace shadowing. It gives you the opportunity to explore the vision and values of the department, identifying risk in different forms and applying them to a situation you may come across within your workplace and recognise the importance of being person centred in all aspects of your role, including how experiencing positive relationships and having some control over life promotes wellbeing.
- Understanding the vision and values of the department and are equipped with the right knowledge and tools to be able to deliver high quality care.
- Experiencing positive relationships, having some control over your life and having a sense of purpose promotes wellbeing.
- The importance of being person centred in all aspects of your role so that the individual being supported feels empowered and given opportunities to live the life they want to.