Stepping forward, stepping back induction programme

Developing the skills, attitudes and behaviour to provide the best service possible

Your induction programme will give you the confidence to know when to step in and support the people you care for, and when to step back and empower individuals to make decisions for themselves. This method places emphasis on the way you make people feel, rather than on the tasks you perform. You will be supported through training sessions and workplace learning.

You will be expected to:

  • commit to the programme
  • take responsibility for your learning
  • make your learning experience the best foundation for your future career
In step

In step provides you with the information and resources you need to undertake the induction programme.

You will be introduced to the Director of Adult Services and the aims and objectives of the department as well as individuals who use services in the community of Hampshire. Day 1 sets out the expectations and the core health and social care values required to work in Adult Services.

Key messages

  • The requirement to complete my induction
  • The individuals in Hampshire that we support
  • The health and social care values I will need to do my job
  • How experiencing positive relationships, having some control over your life and having a sense of purpose promotes wellbeing

Key successes

  • I understand the steps I will take to complete my induction
  • I know who the key partners are in adult social care
  • I am committed to learning the adult social care induction 'I' statements
Right steps

Right steps will provide you with the knowledge and skills to practice safely to protect yourself, the organisation and the individuals you support.

Key messages

  • Understanding the importance of how gathering information contributes to building a complete picture of an individual
  • Being aware that changes affects wellbeing
  • Everyone has a responsibility to recognise and maintain a person's wellbeing

Key successes

  • I understand the health and safety responsibilities I have to the individuals I support and my organisation
  • I recognise that infection control is essential to protect both me and the individuals I support
  • I have the courage to challenge poor practice that may put the individuals I support at risk
Step by step

Step by step provides you with the opportunity to practice moving and positioning techniques that keep you and the individual safe.

Key messages

  • Every person has the right to increased safety
  • Every person has the right to autonomy and the freedom to make choices
  • Every person has the option for rehabilitation and enablement
  • Every person has the right to improved care whilst maintaining dignity and respect
  • Every person's wellbeing is considered

Key successes

  • I can demonstrate how to move and position an individual
  • I am able to problem solve using the tools of risk assessment
  • I am confident to challenge poor practice and know where to go to report concerns
  • I am able to demonstrate how wellbeing is linked to current best practice
  • I can follow agreed ways of working when moving and positioning, and work within the legislative requirements
Step up

Step up provides you with emergency first aid skills, enabling you to respond to sudden illnesses and accidents that may occur in your work environment.

Key messages

  • Demonstrate the procedures to be followed in an emergency situation and know what you can and cannot do
  • Identify signs and symptoms, and treat a range of accidents and sudden illnesses that may occur in your workplace
  • Be able to prevent the risk of cross infection
  • Explain the key principles of good incident reporting

Key successes

  • Preserve life
  • Prevent further harm
  • Promote recovery
Step inside

Step inside explores how you support a person in a way they would like to be supported:

  • taking into account what’s important to them
  • promoting their rights to make choices about their life
  • maximising the control they have over their support

Key messages

  • The importance of effective communication and meeting the language needs, wishes and choices of all individuals
  • The importance of being person centred in all aspects of your role
  • The importance of the values and skills required to work in a person centred way
  • Recognising that active participation promotes the spiritual and emotional wellbeing of the people you support

Key successes

  • I can demonstrate that I work in a person centred way
  • I am committed to communicating effectively with the individuals I support
Taking steps to keep safe and sound

Taking steps provides you with a basic awareness of safeguarding and the Mental Capacity Act. You will understand that safeguarding is integral to everything you do in your work. We will explore attitudes and behaviours which help to prevent abuse and poor practice.

Key messages

  • Every person has the right to live a life free from abuse and neglect
  • Every person has the right to be treated with respect, be listened to and asked what their wishes are
  • Every person has the right to make their own decisions, feel empowered and be given time
  • Abuse can happen anywhere, any time, to anyone
  • If I have a concern about poor practice or abuse, I must report it
  • I am legally required to follow the MCA code of practice
  • Safeguarding is everybody's business

Key successes

  • I can demonstrate that I am clear about what abuse is
  • I understand my responsibility to report it and who to go to when I have a concern
  • I am prepared to challenge poor practice
  • I show commitment to upholding people's rights and dignity by the way I treat them
Step into someone's shoes

The purpose of this day is to enable you to apply core personal care and support in a person centred way. We will explore some practical elements of care, how you can improve the wellbeing of individuals, and enhance their experience of receiving care and support.

Key messages

  • Putting the person at the centre is the foundation of the good care and support I provide
  • The practical support I provide values every individual and promotes their choice, independence and wellbeing
  • Would I be happy receiving this care and support?

Key successes

  • I value the uniqueness of every individual
  • I recognise and respect how an individual's dignity is affected when supported with their personal care
  • I have the courage to challenge care that may reduce the dignity and respect of the individual
  • I recognise that an individual's surroundings and environments are important to their sense of dignity
  • I treat people with compassion, respect and dignity
  • I act with professionalism and integrity
Stepping forward, stepping back

Stepping forward, stepping back provides you with the basic principles that guide personal record keeping, the benefits of personal records in understanding the individuals you are caring for and how they can improve health and emotional wellbeing. The day looks at identifying risk in many different forms and managing risk in a way that promotes an individual's rights.

Key messages

  • Understanding the importance of how gathering information contributes to building a complete picture of an individual
  • Being aware that changes affects wellbeing
  • Everyone has a responsibility to recognise and maintain a person's wellbeing

Key successes

  • I understand my responsibility to the individual and myself as a professional
  • I know what information I should share with others and why this is important
  • I appreciate that care tasks, activities and quality of life are not priorities or 'nice-to-haves' but can be one and the same
  • I will support individuals in achieving a healthy balanced diet
  • I will commit to upholding the 'I' statements