Coronavirus (COVID-19) updates for care providers

Information for local care providers, to help them deliver quality care to vulnerable residents

Receiving alerts and your questions

If you would like to be alerted to new updates via email, contact to request to be added to our mailing list.

If you have any further queries that are not addressed in the updates listed above, email

Reporting confirmed or suspected COVID-19 cases

Please note that it is not necessary for confirmed or suspected COVID-19 cases to be reported to Adults’ Health and Care.

Depending on the case, you may be required to make a report under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013) (RIDDOR). Further information is available on the Health and Safety Executive (HSE) website.

It is advised that providers follow normal infection reporting processes if multiple confirmed cases occur.

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