14 days or more in advance
A 10% admin surcharge (Minimum of £5) will be deducted from the refundable amount (deposit or full payment) if the booking is not rescheduled.
Less than 14 days notice
Deposits are non-refundable when less than 14 days notice of cancellation is given.
If payment has been made in full, no refunds are available when less than 14 days notice of cancellation is given (regardless of weather).
If we cancel your booking
If we are unable to honour your booking a full refund will be provided.
How to cancel
You must notify us in writing or via our cancellation form.