The Great Hall is normally open every day from 10am to 4.30pm
phone 01962 846476/847782
Public Entrance Charges (from 1 July)
- Adult: £3.00
- Child (5-16 yrs): £2.00
- Family (2 adults, 2 children): £8.00
- Children under 5: Free
- Concession (Student, Senior Citizen, Disabled card holder): £2.50
- Carers: Free
- Add a souvenir guidebook: £2.00
Group Entrance Charges (from 1 July)
- Adult in group: £2.50
- Child in group (5-16 yrs): £1.50
Last entry to The Great Hall and Queen Eleanor’s Garden: 4.30pm
Castle Avenue leading to The Great Hall has some cobbled, uneven surfaces.
A low ramp is in place for access to the Great Hall and Queen Eleanor's Garden and seating is available in the Hall and garden.
A gift shop, gallery and accessible toilet, with a baby changing unit, are available on site, reached by a stone staircase.
A lift to these areas is available for wheelchair users. See a member of staff on arrival, or ring the bell on the display board near the stone steps for assistance.
Guide dogs and assistance dogs are welcome. Limited parking for Blue Badge holders along Castle Avenue can be requested by prior arrangement. Phone 01962 846476.
You can also buy items from our online shop which includes a variety of quality gifts and souvenirs for everyone - from exciting bespoke designs, to fun and educational toys.
Discover the intrigue and history surrounding this royal site.
Meet our team and enjoy a free tour.
Tours take place at 11am and 3pm every day.
Tours are also available for groups. Pre book to ensure availability of our knowledgeable and friendly guides.
To book a guided tour email firstname.lastname@example.org
The charge for adults in a group is £2.50 per adult and £1.50 per child (5 to 16 years). Groups not booked in advance cannot be guaranteed entry.
To book a group visit to the Great Hall email email@example.com.
We offer a range of curriculum based options for visiting schools to bring the history of the Great Hall and its most famous characters to life: