Report missing or damaged bollards, posts or verge markers

To report a damaged or missing bollard, post or verge marker, please complete the form below. Tell us as much as possible about the issue including the type of bollard, post or marker and the location. Where possible, please provide photos as this will help us to locate and assess the issue.

Progress updates after your report

After submitting your report, you will not receive further updates. If you wish to track the progress of your enquiry or provide additional comments, you can do so using our Status Checker. Please do not report the same issue more than once or contact us for general updates, as this will add further pressure to our services.

How to report your issue

To report a highways emergency that poses an immediate risk to the public, call either:

Phone 0300 555 1388 (8:30am to 5pm, Monday to Friday)
Outside of office hours 101

If you are reporting an issue that is very likely to present an imminent threat to life, serious injury or serious damage to property, please report this emergency by calling 999.

For all other issues, please use this form:

Report a damaged or missing bollard post or verge marker