Provide Requested Information

Updating your enquiry

To provide the information we have requested, please update your enquiry by adding comments, photos or documentation.

Uploading documents

To upload documentation relating to your enquiry, please provide us with brief details of the nature of the documents in the ‘Update your enquiry’ box, e.g. 'pothole photograph', 'location plan', etc.

You can upload up to 5 files and the upload limit for each file is 20mb. It is not currently possible to upload videos. The file extensions that we are able to accept are .jpeg, .jpg, .pdf, .gif, please check the file types of your documents before you upload them.

How do I update my enquiry?

To provide the information that we have requested, enter your enquiry reference number below and select 'search'. Your enquiry number can be found on all correspondence relating to your enquiry or would have been given to you by our Contact Centre.