Check progress on a problem, enquiry or application

If you see a highway issue which needs urgent attention:

  • Phone 0300 555 1388 (8:30am to 5pm, Monday to Friday)
  • Outside of office hours, phone 101 (emergencies only)
If you or someone else is in imminent danger, phone the police on 999

Alternatively, please add a comment to your existing enquiry

Your reference number can be found in any email or letter we have sent you or would have been given to you by our Contact Centre staff.