How the vehicle registration system works
Hampshire residents must register their vehicles online before their next visit for continued free access to HWRCs. In 2021 non Hampshire residents will be charged £5 per visit. Please visit our Out of county customers page if you live outside of Hampshire.
Automatic Number Plate Recognition (ANPR) cameras will check the registration of vehicles entering the Household Waste Recycling Centres (HWRCs) against the number plates that have been registered with the Hampshire database.
Hampshire residents who have pre-registered up to 3 cars or 4x4s will be able to freely enter the sites without any delays or further checks being required.
Vehicles that are not on the system will be flagged to HWRC site staff who can then approach the customer and discuss the situation.
The usage of the HWRC sites is also monitored using ANPR.
The online registration system is now available, please see the vehicle registration homepage to complete the web form.
Once you have registered you can visit the HWRC straight away. The system is online so you will not receive or require a paper permit to visit the HWRC in a car or 4x4.
Please note you will not receive an email confirmation. You will receive an on screen success message with a reference number only.
You can register up to three vehicles per address.
You only need to register once. It should take a maximum of two minutes.
You will need to provide the following:
- phone number
- email address
- vehicle registrations
You will not need proof of residence.
Our ANPR system is not connected to the DVLA. If your vehicle is registered at another address with the DVLA you can still register your vehicle with Hampshire’s system to visit the HWRCs.
For residents without internet access, please call 0300 555 1389 to register.
You can continue to use HWRCs in Portsmouth and Southampton free of charge if you are a Hampshire resident and have registered with Hampshire’s ANPR system.
Portsmouth and Southampton residents can use all HWRCs in Hampshire as long as they have registered with Hampshire’s ANPR system. Portsmouth residents will not need to register to use Paulsgrove HWRC. Southampton residents will not need to register to use City Depot HWRC.If you are visiting from outside Hampshire on behalf of someone else who does live in Hampshire, ensure the car you bring is registered to their address.
- Moving house or changing car
If you move house within Hampshire, or change cars and need to change the number plates you have registered, you will need to register again by completing a new web form.
If you move out of Hampshire you will be charged to visit a Hampshire HWRC.
- Hired vehicles
If you are hiring a car or 4x4 you will need to register again via a new web form. You can then register the number plate of your hire car to your Hampshire address.
- Vans and large trailers
Commercial vehicle permits are required for Hampshire residents visiting the HWRC in a van, pick-up or using a large trailer. Check if your vehicle needs a permit.
If you already hold a commercial vehicle permit you do not need to re-register that vehicle. However, if visiting the HWRC in a car or 4x4 you will need to register that car or 4x4.
If you normally use your car or 4x4 to tow your trailer, you are advised to register your number plate regardless. Although your permit will be checked when you bring your trailer, should you choose to visit without the trailer your car will still require checking.
- How we use your data - Privacy Notice
Hampshire County Council collects your name, address and vehicle registration number so that we can list your vehicle on our data base (C4C) as being owned or associated with a residence covered by the scheme. This allows us to fast track your free entry to a HWRC. We collect your email address and telephone number so that we can contact you if there are any queries, for example if another person uses your address to inappropriately or fraudulently register their vehicle to your address. Your information is only used for this purpose.
We use this data in accordance with the General Data Protection Regulation, (GDPR) Article 6, 1. (e), that is, your information is necessary for the performance of a task carried out in the public interest.
We share the registration number you provide with Veolia, who keeps this information on their ANPR data base, so that when your vehicle approaches the HWRC it is recognised as a registered vehicle and free entry is granted.
No other information, other than the registration number is shared with Veolia, and it is not used for any other purpose.
You can change the information that the County Council holds at any time (for example if you change your vehicle) or ask us to delete it (for example if you leave the area) by contacting us through our Enquiries Form or by submitting a new registration form.
We will only keep the information for as long as it is needed for you to access a HWRC, that is until you are no longer eligible for free access, you tell us to remove your details, or 3 years after your last use of a HWRC. Further details about how the County Council processes personal information, including details of our Data Protection Officer and your Information Rights, can be found in our general Privacy Notice.