Client Affairs Service

Privacy Notice

Where an individual lacks capacity to manage their property and financial affairs and has no suitable, willing or able person to do this for them, the Court of Protection may appoint Hampshire County Council as a Local Authority Deputy of last resort. Hampshire County Council’s Client Affairs Service collects and uses information regarding the individual in order to provide them with a property and financial management service.

We will use the personal information in order to manage the individual’s property and financial affairs. The legal basis for our use of this information is GDPR Article 6-e in the exercise of official authority under the Mental Capacity Act 2005 and Article 9-h provision of health or social care.

We may share the personal information with:

  • Court of Protection
  • Office of the Public Guardian
  • Department for Work and Pensions
  • Financial Institutions and services
  • Local Councils, to access benefits
  • Care providers and services the individual needs to access
  • Legal services for advice

We may share the information with third party processors in order to provide a service to the individual, including CasparGOV.

We will retain the personal information for seven years after Hampshire County Council’s involvement with the individual ceases.

We are data processors for data relating to individuals where Southampton City Council,  NHS Hampshire, Southampton and Isle of Wight Clinical Commissioning Group, and Island of Guernsey have requested Hampshire County Council to be appointed Local Authority Deputy.

The above information is the specific privacy notice for this service. For more information about your rights in relation to your personal data, see the County Council’s general privacy notice.

You have some legal rights in respect of the personal information we collect from you. See our Data Protection page for further details.

You can contact the County Council’s Data Protection Officer by email [email protected].

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioner’s Office.