Hampshire print and document service

Privacy Notice

The personal data you provide to Hampshire Print & Document Services (HP&DS) will be treated in accordance with the UK Data Protection Legislation.

Customer account set up and maintenance

Should an external customer wish to work with HP&DS they will be required to complete a new customer account form at the point of placing an order, and this will remain valid for 12 months so further orders can be placed. Your data will be retained for a maximum period of one year from the date of your order being received. After 12 months you will be contacted to complete a new form or implement your right for deletion, at which point all information held will be destroyed.

Mailing Data

There is a requirement under the General Data Protection Regulations (GDPR) for explicit consent to have been obtained from recipients of information that is circulated for marketing purposes. It is the customer/provider’s responsibility to have obtained evidence of this consent from all recipients, before providing the distribution list to Hampshire Print & Document Services (HP&DS) for processing.

Your data will only be used to process your printing request and provide you with information about the progress of your order. It will not be shared with third parties. Your data will be deleted immediately upon completion of your order.

The legal basis for HP&DS to use your information is Performance of a Public Interest task.

The above information is the specific privacy notice for this service. For more information about your rights in relation to your personal data, see the County Council’s general privacy notice.

You have some legal rights in respect of the personal information we collect from you. See our Data Protection page for further details.

You can contact the County Council’s Data Protection Officer by email [email protected].

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioner’s Office.