Learn more about the cookies that Hampshire County Council put on your device
When we provide services we want to make them easy, useful and reliable. Where services are delivered on the internet, we sometimes place small files on your device to help us achieve these goals. These files are commonly known as cookies.
Cookies help to improve your experience on the site but can't be used to identify you personally.
- enable a service to recognise your device so you don’t have to give the same information several times during one task
- recognise that you may already have given a username and password so you don’t need to do it for every web page requested
- measure how many people are using our services so they can be improved
We have split our cookies into three groups.
- Essential cookies
Essential cookies are required to make our website work. They enable core functionality such as navigating our pages, accessing secure areas and protecting us from attack, robots and spam. We can’t offer an opt-out as without them the site won’t work. These cookies can only be disabled by changing your browser preferences.
Server and Content Management System cookies
Cookie Purpose Expires ASP.NET_SessionId ASP.NET_SessionId End of session website<time/date>T000000Z Cookie generated by the CMS on hants.gov.uk 5 years
Citrix Application Firewall cookies
Cookie Purpose Expires citrix_ns_id Citrix NetScaler load-balancing cookie End of session citrixns_id.hants.gov.uk_/_wlf Citrix NetScaler persistent cookie Persistent citrixns_id.hants.gov.uk_/_wat Citrix NetScaler Transient cookie End of session
When you sign in to your account on our website, these cookies are set to let us know you are signed in.
Cookie Purpose Expires amlbcookie ForgeRock OpenAm load-balancing cookie (after sign in) End of session HccIdentity ForgeRock OpenAm session cookie (after sign in) End of session .ASPXAUTH ASP.NET authentication cookie - local Sitecore ID End of session HantswebReturnUrl URL to redirect to after successful sign in End of session
- Performance cookies
Performance cookies help us to improve our website by collecting and reporting information on its usage. If you opt-out of performance cookies on our website, then videos will not play.
We use Google Analytics software (Universal Analytics) to collect anonymised information about how you use hants.gov.uk. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.
We do not allow Google to use or share the data about how you use this site.
Google Analytics stores information about:
- how you got to the site
- the pages you visit on hants.gov.uk and how long you spend on them
- what you click on while you’re visiting the site
You can opt-out of Google Analytics tracking across the whole web by downloading the Google Analytics opt-out browser extension.
Cookie Purpose Expires _ga Used to distinguish users 2 years _gid Used to distinguish users 24 hours _dc_gtm_<property-id> Used to throttle GTM request rate 1 minute AMP_TOKEN Contains a token that can be used to retrieve a Client ID from AMP Client ID service 30 seconds to 1 year _gac_<property-id> Contains campaign related information for the user 90 days SID Used for session state management 2 years
Sitecore Analytics and Sitecore Experience Platform
We use Sitecore Analytics and the Sitecore Experience Platform to track user behaviour on the site. This lets us assess the performance of web pages, show personalised content and test different versions of pages (multivariate testing).
Cookie Purpose Expires SC_ANALYTICS_GLOBAL_COOKIE Sitecore analytics and personalization 10 years
YouTube may set their own cookies on pages that contain video content. Cookies from services like this are known as third-party cookies. YouTube will set up to four cookies in your browser when you first load a page containing embedded YouTube content.
Cookie Purpose Expires VISITOR_INFO1_LIVE Tries to estimate the users' bandwidth on pages with integrated YouTube videos 179 days YSC Registers a unique ID to keep statistics of what videos from YouTube the user has seen End of session PREF Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites 8 months GPS Registers a unique ID on mobile devices to enable tracking based on geographical GPS location 1 day
If you share a link to a hants.gov.uk page, the service you share it on (for example, Facebook) may set cookies. We have no control over cookies set on other websites. You can turn them off, but not through us.
- Marketing cookies
We use third party cookies on our site to serve you with advertisements we believe are relevant to you and your interests.
We use Facebook Pixel to create custom audiences for our Facebook advertising campaigns. Facebook Pixel lets Facebook connect your activity on this site to your Facebook account for advertising purposes, but it does not give Facebook access to any personal data you submit to us via hants.gov.uk.
Cookie Purpose Expires fr Encrypted Facebook ID and Browser ID used to deliver advertising products 3 months _fbp Used by Facebook to deliver advertising products including remarketing and custom audiences 3 months
Hampshire County Council use Google Ads to promote choose-to-use services and deliver public information campaigns.
Cookie Purpose Expires HSID Set by DoubleClick to aid in ad serving 10 years IDE Set by DoubleClick. Contains information about advertising you may have seen before arriving on this website 2 years SSID Set by Google. Stores information about how you use our website and advertising that you may have seen before arriving. 2 years
- How to change your cookie settings
You can change your cookie preferences on our website at any time. Press the Cookie control icon at the bottom of your screen. This will open the Cookie preferences panel, and you can use the toggles to change your preferences. When you press Save and close, your choice will apply instantly.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer's website.
- Where to find further information and guidance
Visit the Information Commissioners Office website to find out more about cookies and the rules organisations must follow when handling your personal data.