Archived decisions
SECTION 4 - PERFORMANCE MEASURES
LOCAL PERFORMANCE INDICATORS
NATIONAL PERFORMANCE INDICATORS
Corporate Health
Education
Social Services
Environmental Services
Transport
Planning
Trading Standards
Cultural and Related Services
Crime and Community Safety
LOCAL PERFORMANCE INDICATORS
The 01/02 Best Value Performance Plan included a report on local performance indicators which were linked to the County Council's corporate strategy. Over the last year we have found that these indicators were not successful as they were difficult to collect or interpret at the strategic level or that they have been included in other key corporate documents such as the Corporate Sustainable Development Strategy. For this reason we are not reporting an up to date position on these indicators. The County Council's corporate strategy is currently being revised and this will concentrate on indicators which are included within our PSA and which better measure our strategic performance.
The County Council has been involved in a pilot project to collect information based on a suite of indicators identified by the Audit Commission and which aim to measure the quality of life in the county. These indicators cover issues such as economic, environmental and social factors in the county and we hope to be able to report on these in the next Best Value Performance Plan.
NATIONAL PERFORMANCE INDICATORS
This performance plan contains a lot of detailed information that is used to measure how successful the County Council is at achieving its aims and delivering services. This section provides performance information on national performance indicators which compare the performance of all local authorities on specific measures, which have been required by the Department for Transport, Local Government and the Regions (DTLR) and other government agencies.
Glossary
BV Best Value
_ Top quartile - top 25% of County Councils. Figures for 00/01 marked _ indicate that Hampshire County Council's performance is within the top 25% of all local authorities. For some of the Best Value indicators the County Council is required to set at a target for future years equivalent to a standard of the top 25%.
_ Middle 50% of County Councils. Figures for 00/01 marked _ indicate that Hampshire County Council's performance was ranked better than the bottom 25% of County Councils' - but not as good as the top 25% of County Councils'.
_ Bottom quartile - bottom 25%
Figures for 00//01 marked _ indicate that Hampshire County Council's performance is within the bottom 25% of all County Councils'.
FTE Full time equivalent. Relates to the number of staff employed, expressed as if they were employed on a full time basis.
PI Performance Indicator
(AC) Previously an Audit Commission Indicator
Indicator Deleted Performance Information no longer required to be collected
New Indicator The requirement to collect performance information has been introduced since 2000/01 - so a full range of performance information is not available.
To be collected The government intends to undertake user satisfaction surveys within a three year cycle. The next full round of surveys
2003/04 will take place in 2003/04.
2000/01 Average Audited figures taken from `Local Authority Performance Indicators 00 - 01: Council Services Compendium for England.
of all County Volume 1. Published by the Audit Commission - February 2002.
Councils
2000/01 Quartile Hampshire County Council's performance in relation to the 75th and 25th percentile figures published in `Local Authority
Performance against Performance Indicators 00 - 01: Council Services Compendium for England Volume 1. (Audit Commission - Feb 2002)
other County Councils
2001/01 Actual Actual audited performance figures for 2000/01 taken from `Local Authority Performance Indicators 00 - 01: Council Services Compendium for England,Volume 1. (Audit Commission - February 2002).
2000/01Forecast Performance figures for 2000/01 published in the Best Value Performance Plan 2001/02, based on the latest information
given last year available at the time.
2001/02 Actual/ Performance figures for 2001/02, based on the latest information available.
Forecast
2001/02 Target The target for 2001/02 published in the Best Value Performance Plan 2001/02
given last year
2002/03 Target The target for 2002/03
Year definitions:
Unless otherwise stated:
2000/2001 = 1 April 2000 to 31 March 2001
2001/2002 = 1 April 2001 to 31 March 2002
2002/2003 = 1 April 2002 to 31 March 2003
PI No |
Indicator text |
2000/01 Average of all County Councils |
2000/01 Quartile perform. against other County Councils |
2000/01 Actual |
2000/01 Forecast given last year |
Reason for difference |
2001/02 Actual / forecast |
2001/02 Target Given last year |
Reason for difference |
2002/03 target |
CORPORATE HEALTH |
||||||||||
BV1 |
Has the authority established a timetable for preparing a Community Strategy? (2000/01 an LA 21 strategy?) (2002/03 see BV1a-d below) |
N/A |
N/A |
Yes |
Yes |
Yes |
Yes |
Indicator replaced by BV1a - BV1d | ||
BV1a |
Does the authority have a Community Strategy |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
No | ||
BV1b |
By when will the authority review its Community Strategy |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
|||
BV1c |
When is the authority planning to report progress towards implementation of the community strategy to the wider community |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
|||
BV1d |
By when does the authority plan to have a strategy in place |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
April 2003 | ||
BV2 |
The level of the Commission for Racial Equality's "Standard for Local Government" to which the authority conforms (2002/03 changes to: `Equality Standard for Local Government') |
Level 1 |
_ |
Level 1 |
Level 1 |
Level 2 as at 01.12.01 |
Level 2 by 31.03.02 |
Level 1 of the new `Equality Standard'. | ||
BV3 |
Percentage of citizens satisfied with the overall service provided by the authority |
61% |
_ |
73% |
73% |
To be collected 2003/04 |
To be collected 2003/04 |
To be collected 2003/04 | ||
BV4 |
The percentage of those making complaints satisfied with the handling of those complaints |
37% |
_ |
40% |
40% |
To be collected 2003/04 |
To be collected 2003/04 |
To be collected 2003/04 | ||
BV5a |
Number of complaints to Local Government Ombudsman classified as mal-administration |
1 |
1 |
1 |
0 |
Indicator deleted | ||||
BV5b |
Number of complaints to Local Government Ombudsman classified as local settlement |
3 |
1 |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||||
BV6 |
Percentage turnout at local elections (target based on local election coinciding with a general election) |
71% |
_ |
73% -1997 election result. No election held). |
62.4% |
70% |
Reflection of national trend. |
Indicator deleted | ||
BV8 |
Percentage of undisputed invoices paid in 30 days |
84% |
_ |
92% |
95% |
92% |
97.5% |
Invoices processed by schools not previously included |
100% | |
BV11 |
Percentage of senior management posts filled by women (Now 3rd tier and above, previously over £30,000 pa) (2002/03 changes to: see BV11a and BV11b) |
23% |
_ |
32% |
29.5% |
32% |
31.5% |
Replaced by BV11a and BV11b | ||
BV11a |
Percentage of top (5%) of earners that are women |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
33% | |||
BV11b |
Percentage of top (5%) of earners from black and minority ethnic communities |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
1% | |||
BV12 |
Number of working days / shifts lost to sickness absence. (Before 2001/02 was proportion of days) |
9.25% |
_ |
17.9% |
18.1% |
9.3 |
17 |
Improved data collection. |
9.2 | |
BV13 |
Voluntary leavers as a percentage of staff in post |
12.08% |
_ |
10.55% |
12.89% |
12.0% |
13.5% |
Indicator deleted | ||
BV14 |
Early retirements (excluding ill-health retirements) as a percentage of the total workforce |
0.33% |
_ |
0.12% |
0.33% |
Less people applying for early retirement |
0.12% |
0.35% |
0.12% | |
BV15 |
Ill health retirements as a percentage of the total workforce |
0.4% |
_ |
0.1% |
0.22% |
Greater use of the OHU service in assessing for ill Health Retirement |
0.1% |
0.30% |
0.1% | |
BV16 |
Percentage of staff declaring that they meet the Disability Discrimination Act disability definition in comparison with percentage of economically active disabled people in the local authority area. (Before 2001/02 was Number of staff declaring that they meet the Disability Discrimination Act disability definition as percentage of the total workforce) |
1.62% |
_ |
2.3% |
2.2% |
2.3% |
Not yet targeted. Data to be collected for total workforce by end 2001 |
Workplace survey agreed but not yet carried out. |
2.3% | |
BV17 |
The percentage of local authority employees from minority ethnic communities compared with the percentage of the economically active minority ethnic community population in the authority area (Before 2001/02 was Minority ethnic community staff as percentage of the total workforce) |
1.84% |
_ |
1.3% |
1.45% |
1.3 |
Not yet targeted. Data to be collected for total workforce by end 2001 |
Workforce survey agreed - but not yet carried out. |
1.5 | |
BV156 (AC A1b) |
Percentage of authority's buildings open to the public in which all public areas are suitable for and accessible to disabled people. (Before 2001/02 was number of such buildings) |
24.76 |
_ |
71 60.7% |
82 70.1% |
Changes to existing buildings to improve access |
69% |
70% |
Some new buildings acquired in estate plus additional data on existing properties lead to difference. |
70% |
BV157 |
The percentage of interactions with the public by type which are capable of electronic service delivery |
New indicator |
New indicator |
New indicator |
New indicator |
38% |
Being collected |
55% | ||
BV180a |
Energy consumption/m2 of local authority operational property (excluding schools), compared with comparable buildings in the UK as a whole. |
New indicator |
New Indicator |
New indicator |
New indicator |
New indicator |
New indicator |
Offices - 229 Libraries - 207 Soc. Services residential buildings - 325 | ||
BV180b |
Average lamp circuit wattage compared with average consumption/wattage by local authorities in the UK |
New indicator |
New indicator |
New indicator |
New indicator |
New indicator |
New indicator |
Awaiting further guidance from the DTLR. | ||
AC A1a |
Number of authority's buildings open to the public |
118.12 |
_ |
117 |
117 |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||
AC A4 |
Total net spending per head of population |
£713 |
Below 25th percentile * |
£657 |
£654.97 |
*this reflects our priority to provide high quality services at a relatively low cost to the council tax payer of Hampshire. |
Indicator deleted |
Indicator deleted |
Indicator deleted | |
EDUCATION |
||||||||||
BV30 |
The percentage of 3 year olds receiving a good quality, free early years education. |
40.53% |
_ |
21.30% |
21.30% |
67.5% |
67% |
100% | ||
BV31 |
Individual schools budget as a percentage of local schools budget |
82.86% |
_ |
85.5% |
85.5% |
86.4% |
Greater than 85% |
Indicator deleted | ||
BV32 |
Spending per head of adult population on adult education |
£3.25 |
Below 25th percentile |
£1.22 |
£1.11 |
£1.14 |
£1.14 |
Function transfers to Learning and Skills Council |
Indicator deleted | |
BV33 |
Net youth service spending per head of 13 - 19 population |
£61.06 |
Below 25th percentile |
£41.50 |
£41.38 |
£41.45 |
£41.45 |
£43.78 | ||
BV34a |
Percentage of primary schools with 25% or more of their places unfilled (and at least 30 surplus places). |
12.64% |
_ |
11.41% |
12.56% |
12.58% |
11% |
10% | ||
BV34b |
Percentage of secondary schools with 25% or more of their places unfilled (and at least 30 surplus places). |
9.11% |
_ |
7.04% |
8.45% |
7.04% |
7.5% |
10% | ||
BV35a |
The numbers of unfilled places in all primary schools identified as having surplus capacity, expressed as a percentage of total primary capacity |
10.83% |
_ |
9.77% |
10.23% |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||
BV35b |
The numbers of unfilled places in all secondary schools identified as having surplus capacity, expressed as a percentage of total secondary capacity |
7.29% |
_ |
7.04% |
6.85% |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||
BV36 |
Net spending per pupil in local education authority schools: a) Nursery and primary pupils under 5 b) Primary pupils age 5 and over c) Secondary pupils under 16 d) Secondary pupils 16 and over |
£2,765 £2,340 £2,903 £4,085 |
Above 75th percentile Above 75th percentile Above 75th percentile Above 75th percentile |
£3328 £2592 £3390 £4465 |
£2339.34 £2028.10 £2634.84 £3470.09 |
Definitions changed to include capital charges |
£3010.32 £2680.60 £3501.17 £4374.02 |
£2478.32 £2148.60 £2754.17 £3627.02 |
Definitions changed to include capital charges |
£3333.52 £2921.40 £3808.28 Indicator deleted |
BV37 |
Average GCSE / GNVQ points score per 15 year old pupil in schools maintained by the authority |
40.27 |
_ |
42 |
42 |
42 |
43 |
Indicator deleted | ||
BV38 |
Proportion of 15 year old pupils in schools maintained by the authority in the previous summer achieving 5 or more GCSEs at grades A* - C or equivalent |
52.18% |
_ |
54.9% |
54.9% |
54.9% |
59% |
Performance in line with statistical neighbours |
61% | |
BV39 |
Proportion of 15 year old pupils in schools maintained by the authority in the previous summer achieving 1 or more GCSEs at grade A* to G or equivalent (2002/03 changes to: .....achieving 5 or more GCSEs achieving grades A* --G including English and Maths or equivalent) |
95.68% |
_ |
96.4% |
96.4% |
96.7% |
98.0% |
Challenging target |
98% (Working towards revised DFES target of 93% 5 A*-G including English and Maths - for summer 2003/04.) | |
BV40 |
Proportion of pupils in schools maintained by the authority in the previous summer achieving Level 4 or above in the Key Stage 2 Mathematics Test |
73% |
_ |
75.4% |
75.4% |
73% |
79.0% |
Reflects fall in National Key Stage 2 maths results. |
82% | |
BV41 |
Proportion of pupils in schools maintained by the authority in the previous summer achieving Level 4 or above in the Key Stage 2 English Test |
76.69% |
_ |
78.2% |
78.2% |
78.7% |
84.0% |
Hampshire increase compares with static national increase. |
88% | |
BV42 |
Number of enrolments on all adult education courses provided and secured by the local authority per thousand adult population |
43.76 |
_ |
81 |
70 |
70 |
74.7 |
Target included provision now transferred to LSC funding. |
Indicator deleted | |
BV43 |
Percentage of statements of special educational need prepared within 18 weeks: a) excluding b) including those affected by exceptions to the rule under the SEN Code of Practice |
a) 82.9% b) 60.8% |
_ _ |
a) 95.8% b) 81.5% |
a) 95.8% b) 81.5% |
a) 90.9% b) 79.2% |
Not available at time of printing |
Reduction due to 19% increase in the number of statements prepared plus high staff turnover. |
a) 95% b) 83% | |
BV44 |
The number of pupils permanently excluded during the year from schools maintained by the authority per 1000 pupils on rolls of schools maintained by the authority. (Before 2001/02 split between primary, secondary and special schools) |
a) 0.26 b) 1.72 c) 3.85 |
_ _ _ |
a) 0.30 |
a) 0.30 b) 2.50 c) 2.50 |
0.83 |
0.86 |
To be at least 0.05 per thousand pupils below the national average and at the average or lower for the family of LEA statistical neighbours. | ||
BV45 |
Percentage of half days missed due to unauthorised absence in secondary schools maintained by the authority. 2002/03: changes to total absence. |
0.75% |
_ |
0.8% |
0.8% |
1% |
0.5% |
Reflects national increase. |
Total Absence: 7.5% | |
BV46 |
Percentage of half days missed due to unauthorised absence in primary schools maintained by the authority 2002/03: changes to total absence. |
0.28% |
_ |
0.32% |
0.32% |
0.4% |
0.22% |
Reflects National Increase. |
Total Absence: 4.75% | |
BV47 |
Percentage of schools maintained by the authority with serious weakness on 14 December 2000 |
2.51% |
_ |
1.29% |
1.29% |
Indicator deleted |
Indicator deleted |
Indicator deleted |
Indicator deleted | |
BV48 |
Percentage of schools maintained by the authority subject to special measures as at the end of the Autumn Term |
1.25% |
_ |
1.66% |
1.66% |
0% |
0% (1 out of 542 schools) |
0% | ||
BV158 (AC B5) |
The percentage of adult education hours for which students attended |
78.13% |
_ |
77% |
80% |
78% |
78% |
Indicator deleted | ||
BV159 (AC B1) |
Percentage of permanently excluded pupils attending alternative tuition of: i) less than 10 hours per week ii) between 10 and 24 hours per week iii) more than 25 hours per week (2002/03 changes to: provided with alternative tuition of:- i) 5 hours or less ii) 6-12 hours iii) 13-19 hours iv) 20 hours or more) |
64% 29% 7% |
Unable to collect |
No mechanism to collect. Awaiting implementation of IT solution. |
Unable to collect |
Unable to collect. | ||||
BV160 (AC B2) |
Percentage of primary school classes with more than 30 pupils in Years Reception to Year 2 inclusive Year 3 - Year 6 inclusive |
2.04% 29.16% |
_ _ |
i) 3.4% |
Data being analysed at time of printing |
i) Indicator deleted |
i) Indicator deleted |
i) Indicator deleted ii) Indicator deleted | ||
AC B3 |
Pupils with statements of special educational need as a percentage of all children |
2.13% |
_ |
1.57% |
1.57% |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||
AC B4 |
Number of statements issued during the year per 1000 children |
3.17 |
_ |
1.62 per 1000 pop 0-19 |
1.62% |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||
AC B6 |
The percentage of absences in secondary schools that are unauthorised absences |
9.36% |
_ |
11.1% |
11.1% |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||
BV181 |
Percentage of 14 year olds in schools maintained by the authority achieving Level 5 or above in the Key Stage 3 test in: a) English b) Mathematics c) Science |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
a) 75% b) 77% c) 75% | |||
SOCIAL SERVICES |
||||||||||
BV49 |
Stability of placements of children looked after on 31 March in any year with 3 or more placements during the year |
13.19% |
_ |
12.7% |
14% |
13% |
13% |
12% | ||
BV50 |
Educational qualifications of children looked after: percentage of young people leaving care aged 16 or over with at least 1 GCSE at grades A* - G or GNVQ |
44.13% |
_ |
62.6% |
75% |
2000/01 forecast incorrectly excluded Looked After Children with learning disabilities or serious/terminal illness. |
75% |
78% |
78% | |
BV51 |
Costs of services for children looked after by reference to the gross weekly expenditure per looked after child in foster care or in a children's home. (2002/03: calculation change) |
£546 |
Above 75th percentile |
£675.00 |
£400.00 |
Actual includes cost of social worker support and an apportionment of management and support costs |
£650 |
£400.00 |
£655 | |
BV52 |
Cost of intensive social care for adults and older people. (before 2001/02 adults only) (2002/03 calculation change) |
£390.00 |
Above 75th percentile |
£430.00 |
£339.00 |
Actual includes an apportionment of management and support services costs |
£450 |
£350.00 |
Care costs rising at a rate above inflation - linked to supply shortage and new registration standards |
£462 |
BV53 |
Number of households receiving intensive home care per 1000 of the 65+ population |
7.48 |
_ |
6.0 |
5.8 |
6.0 |
6.2 |
Amended definition allows for shared service provision |
6.3 | |
BV54 |
Number 65+ whom we help to live at home, per 1000 of the 65+ population |
72.38 |
_ |
37 |
43 |
RAP data used as basis for count for first time. |
43 |
43 |
Definitions checked with SSI & better data collection. |
55 |
BV55 |
Clients receiving a review as a percentage of adult clients receiving a service |
43.75% |
_ |
44.3% |
Data being collected |
46% |
Data being collected |
Review Officer posts being created |
48% | |
BV56 |
Percentage of items of equipment costing less than £1,000 provided within 3 weeks |
88.63% |
_ |
93.2% |
95% |
94% |
96% |
95% | ||
BV57 |
Users/carers who said they got help quickly (2002/03 indicator replaced by BV182) |
87.26% |
_ |
86% |
Survey date = Feb 2001 |
86% |
Survey results to be reported May 2001 |
Indicator deleted | ||
BV58 |
Percentage of people receiving a statement of their needs and how they will be met |
81.46% |
_ |
52.3% |
79% |
Change to definition means that this now covers a wider range of people. |
70% |
85% |
Roll out of system to OT and sensory users |
85% |
BV59 |
Assessments per 1000 population aged 65 or over (Before 2001/02 assessments per head of population) |
0.11 |
_ |
0.11 (108.7) |
Data being collected |
109 |
Data being collected |
Indicator deleted | ||
BV60 |
Users / carers who said that matters relating to race, culture or religion were noted (2002/03 indicator replaced by BV182) |
37.3% |
_ |
41% |
Survey date = Feb 2001 |
41% |
Survey results to be reported May 2001 |
Indicator deleted | ||
BV61 |
Relative spend on family support |
24.04% |
_ |
24.69% |
35% |
Overall spend on children's services has increased, but predominately in the looked after children category. Spend on family support has not decreased |
35% |
35% |
Indicator deleted | |
BV161 |
Percentage of those young people who are looked after on 1 April in their 17th year, who are engaged in education, training or employment at age 19 |
New indicator |
New indicator |
New indicator |
New indicator |
(To follow) |
Data being collected |
(To follow) | ||
BV162 (AC C5b) |
Percentage of child protection cases which should have been reviewed that were reviewed |
87.71% |
_ |
92.4% |
95% |
97% |
100% |
Shortage of Staff |
100% | |
BV182 |
Users who said they were satisfied with the help they received from social services |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
Awaiting further details from the Department of Health | ||
BV190 |
Users who said that if they asked for changes to services those changes were made |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
Awaiting further details from the Department of Health | ||
BV163 |
The number of Looked After Children adopted during the year as a percentage of the number of Children Looked After at 31 March, who had been looked after for 6 months or more at that date |
New Indicator |
New Indicator |
New indicator |
New indicator |
8% |
8% |
10% | ||
AC C1 |
Number of adults under 65 whom the authority help live at home, per 1000 adults under 65. (before 2001/02 split over different care groups) |
8.65 |
_ |
6.97 |
4.2 |
More complete data collection on LD/MH care group and several other community based services. |
Indicator deleted |
Indicator deleted |
Indicator deleted | |
AC C2 |
Number of nights of respite care provided or funded by the authority per 1000 adults |
87.25 |
_ |
26.68 |
28 |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||
AC C3 |
The number of people whom the local authority supports in residential care in the groups below per 1000 people in the relevant age category: a) adults 65 and over b) adults under 65 with physical or learning difficulties, mental health or other problems |
22.09 1.48 |
_ _ |
a) 20.13 b) 1.44 |
a) 20 b) 1.6 |
Indicators deleted |
Indicators deleted |
Indicator deleted | ||
AC C4a |
Number of children being looked after by the authority per 1000 children |
3.75 |
_ |
3.18 |
2.6 |
Error in estimate. Actual is in line with 1999/00 actual of 3.22 |
Indicator deleted |
Indicator deleted |
Indicator deleted | |
AC C4b |
Percentage of these children who are in: i residential accommodation ii foster care and adoption |
12.67% 73.89% |
_ _ |
i) 13.4% ii) 65.2% |
i) 14% ii) 70% |
Indicator deleted |
Indicators deleted |
Indicators deleted | ||
AC C4c |
The percentage of these children 11 and over who were permanently excluded from school in the year |
1.36% |
_ |
2.9% |
2% |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||
AC C5a |
Number of children on the Child Protection Register per 1000 children as at 31 March |
1.93 |
_ |
1.53 |
1.5 |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||
AC C5c |
Percentage of children on the register for the year who had been visited at least once every six weeks by their Social Worker |
78.47% |
Not collected |
100% |
Insufficient data available this year to enable calculation. |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||
ENVIRONMENTAL SERVICES |
||||||||||
BV82a |
Percentage of household waste recycled |
8.7% |
_ |
18.8% |
19.5% |
19.45% |
20.1% |
19.97% | ||
BV82b |
Percentage household waste composted |
4.40% |
_ |
7.4% |
8.7% |
5.65% |
9.5% |
8.74% | ||
BV82c |
Percentage of household waste incinerated with recovery of heat and power and other energy sources |
1.1% |
N/A |
Nil |
Nil |
Nil |
Nil |
Nil | ||
BV82d |
Percentage of household waste to landfill |
84.9% |
_ |
73.8% |
71.8% |
74.9% |
69.9% |
Re-cycling Over-estimated |
71.29% | |
BV84 |
Kg of household waste collected per head |
524 |
_ |
515kg |
546kg |
530kg |
542kg |
Overestimate green waste |
Indicator deleted | |
BV85 |
The cost per kilometre squared of keeping relevant land for which the authority is responsible clear of litter and refuse |
£4,664 |
N/A |
Not monitored |
Not collected |
Not collected |
No target set |
Indicator deleted | ||
BV87 |
The cost of waste disposal per tonne for municipal waste |
£31.12 |
Above 75th percentile |
£41.42 |
£40.54 |
£44.33 |
£42.24 |
Incorrect tonnage used in previous calculations |
£46.19 | |
BV89 |
Percentage of people satisfied with cleanliness standards |
67% |
_ |
74% |
74% |
To be collected 2003/04 |
To be collected 2003/04 |
To be collected 2003/04 | ||
BV90c |
Percentage of people expressing satisfaction with civic amenity sites |
74% |
_ |
87% |
87% |
To be collected 2003/04 |
To be collected 2003/04 |
To be collected 2003/04 | ||
AC E3 |
Public conveniences provided by the authority normally throughout the year (in country parks) · with access for disabled people · with baby changing facilities |
18 18 5 |
18 18 5 |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||||
TRANSPORT |
||||||||||
BV93 |
Cost of highway maintenance per 100 miles / kilometres travelled by a vehicle |
£0.38 per 100 km |
Above 75th percentile |
£0.58 per 100 km |
£0.26 per 100 km |
Definition changed to include capital charges |
£0.62 per 100km |
£0.34 per 100 km |
Definition changed to include capital charges |
Indicator deleted |
BV94 |
Cost per passenger journey of subsidised bus services |
£1.18 |
Between 25th and 75thperc -entiles |
£0.99 |
£1.01 |
£1.09 |
£1.01 |
Indicator deleted | ||
BV95 |
Average cost of a working street light. (Before 2001/02 Average cost of maintaining street lights) |
£51.72 |
Between 25th and 75thperc -entiles |
£51.46 |
£51.85 |
£49.39 |
£52.93 |
Indicator deleted | ||
BV96 |
Condition of principal roads |
11.2% |
_ |
6.59% |
7.2% |
To follow |
7.4% |
To follow l | ||
BV97 |
Condition of non-principal roads1 (2002/03 changes to: Condition of a) non-principal classified roads b) )unclassified roads also calculation change |
8.74% |
N/A |
Unable to calculate |
Unable to calculate |
To follow |
To follow | |||
BV98 |
Percentage of streetlights not working as planned |
1.0% |
_ |
1.21% |
1.80% |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||
BV99 |
The number of road accident casualties per 100,000 population broken down by nature of casualty and road user type: · Pedestrians - killed / serious injury · Pedestrians - slight · Pedal cycle - killed / serious injury · Pedal cycle - slight · Powered two wheeler - killed / serious injury · Powered two wheeler - slight · Car users - killed / serious injury · Car users - slight · Other - killed / serious injury · Other - slight · Total - killed / serious injury · Total - slight |
· 14 · 41 · 8 · 42 · 17 · 35 · 53 · 385 · 5 · 40 |
_ _ _ _ _ _ _ _ _ _ |
· 9 · 29 · 7 · 42 · 15 · 42 · 41 · 324 · 4 · 36 · 76 · 473 |
· 12 · 35 · 8 · 44 · 15 · 37 · 44 · 326 · 4 · 30 · 82 · 471 |
9 32 5 30 13 43 38 306 4 31 69 443 |
· 11 · 35 · 7 · 44 · 14 · 37 · 42 · 325 · 4 · 30 · 79 · 470 |
· 10 · 34 · 7 · 44 · 13 · 37 · 39 · 324 · 4 · 30 · 72 | ||
BV100 |
Number of days of temporary traffic controls or road closure on traffic sensitive roads caused by local authority roadworks per mile / kilometre of traffic sensitive road |
0.95 |
_ |
0.77 days per KM |
0.1 days per KM |
Error in calculation for 99/00 actual (99/00 = 0.97) |
To follow |
0.2 days per km |
To follow | |
BV101 |
Local bus services (vehicle kilometres per year)2 |
N/A |
Unable to calculate |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||||
BV102 |
Local bus services- passenger journeys per year2 |
N/A |
Unable to calculate |
Unable to calculate |
Unable to calculate |
Unable to calculate |
Unable to calculate | |||
BV103 |
Percentage of users satisfied with local provision of public transport information |
42.97% |
_ |
54% |
54% |
To be collected 2003/04 |
To be collected 2003/04 |
To be collected 2003/04 | ||
BV104 |
Percentage of users satisfied with local bus services |
44.57% |
_ |
45% |
45% |
To be collected 2003/04 |
To be collected 2003/04 |
To be collected 2003/04 | ||
BV105 |
Percentage of repairs to dangerous damage on roads and pavements which were carried out within 24 hours |
90.10% |
_ |
92% |
98% |
99% |
98% |
Indicator Deleted | ||
BV165 (AC F1) |
Percentage of pedestrian crossings with facilities for disabled people (2002/03 changes to: only includes controlled crossings) |
82.19% |
_ |
91% |
90% |
To follow |
91% |
To follow | ||
BV178 (AC F2) |
The percentage of footpaths and other rights of way which were: a) Signposted where they leave a road b) Easy to use by members of the public 2001/02 indicator a) is deleted and b) becomes BV178 |
74.25% 78.45% |
_ _ |
a) 73% b) 95% |
a) 84% b) 80% |
See note below3 |
a) indicator deleted b) 83% |
a) indicator deleted b) 81% |
a) indicator deleted b) 86% | |
BV186 |
Percentage of: a) principal roads not needing major repair by cost by km b) non-principal roads not need major repair by cost per km |
New indicator |
New indicator |
New indicator |
New indicator |
New indicator |
a) and b) To follow | |||
BV187 |
Condition of footways a) Catagories 1, 1a and 2 footways b) Catagories 3 and 4 footways. |
New indicator |
New indicator |
New indicator |
New indicator |
New indicator |
a) and b) To follow | |||
PLANNING |
||||||||||
BV107 |
Planning cost per head of population |
£2.40 |
Above 75th percentile |
£7.86 |
£5.08 |
Definition changed to include capital charges |
£5.01 |
£5.14 |
£5.38 | |
BV108 |
The number of advertised departures from the statutory plan approved by the authority as a percentage of total permissions granted |
4.42% |
_ |
2% |
2% |
2% |
2% |
Indicator deleted | ||
BV109 |
Percentage of applications determined within 8 weeks (2002/03 changes: Percentage of total planning decisions determined in 13 weeks.) |
19.34% |
_ |
37% |
20% |
Measures were taken to target simpler applications to ensure processing within 56 days and this has been relatively successful. |
10% |
40% |
Staff shortages during spring & summer - (sickness and maternity) |
55% |
BV110 |
Average time taken to determine all applications |
28 |
_ |
25 weeks |
35 weeks |
24 weeks |
30 weeks |
Indicator deleted | ||
BV111 |
Percentage of applicants and those commenting on planning applications satisfied with the service received |
83.06% |
_ |
86% |
87% |
To be collected 2003/04 |
To be collected 2003/04 |
To be collected 2003/04 | ||
BV112 |
Score against a checklist of planning best practice, excluding item 7 |
53.96% |
_ |
56% |
56% |
67% |
67% |
Indicator deleted | ||
TRADING STANDARDS |
||||||||||
BV166 |
Score against a checklist of enforcement best practice for trading standards |
New indicator |
New indicator |
88.8% |
90% |
100% | ||||
AC H2 |
The average number of consumer protection visits per high and medium risk premises |
0.30 |
_ |
0.36 |
0.33 |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||
CULTURAL AND RELATED SERVICES |
||||||||||
BV113 |
Number of pupils visiting museums and galleries in organised school groups (2002/03 changes to: BV170c) |
9809.26 |
_ |
21,980 |
20,000 |
20,500 |
20,500 |
(See BV 170c) | ||
BV114 |
Does the local authority have a local cultural strategy? 2001/02 changes to: the adoption by the authority of a local culture strategy 2002/03 changes to: Score against a checklist of the guidance in `Creating Opportunity' guidance issued in December 2000 |
N/A |
N/A |
No |
No |
No |
Yes |
Draft delayed. Awaited appointment of new Director. |
To be determined on completion of Cultural Strategy. | |
BV115 |
The cost per physical visit to public libraries |
£2.51 |
Between 25th and 75th Perc -entiles |
£2.48 |
£2.12 |
Definition changed to include capital charges |
£2.62 |
£2.17 |
Definition changed to include capital charges |
£2.69 |
BV116 |
Spend per head of population on cultural and recreational facilities and activities |
£15.41 |
Above 75th percentile |
£21.57 |
£18.38 |
Definition changed to include capital charges |
£23.36 |
£18.65 |
Definition changed to include capital charges |
Indicator deleted |
BV117 |
Number of physical visits per 1,000 of population to public libraries (before 2001/02 per head of population) |
5.74 |
_ |
6.00 |
6.00 |
5,927 |
6,000 |
5,937 | ||
BV118 |
Percentage of library users who found the book / information they wanted |
58.77% |
_ |
57.4% |
66% |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||
BV119 |
Percentage of residents by targeted group satisfied with the local authority's cultural and recreational activities: · Sports and leisure · Libraries · Museums and galleries · Theatres and concert halls · Parks and open spaces |
· 53.3% · 72.4% · 49.5% · 48.3% · 66.7% |
· _ · _ · _ · _ · _ |
Confidence interval +/- 4% · 72% · 77% · 57% · 60% · 80% |
Confidence interval +/- 4% · 72% · 77% · 57% · 60% · 80% |
To be collected 2003/04 |
To be collected 2003/04 |
To be collected 2003/04 | ||
BV169a (AC I3a) |
The number of museums operated or supported by the authority |
3.61 |
_ |
19 |
19 |
19 |
19 |
Indicator deleted | ||
BV169b (AC I3b) |
Percentage of those museums registered under the Museums and Galleries Commission Registration Scheme (Before 2001/02 number registered) |
3.26 |
_ |
19 |
19 |
100% |
100% |
Indicator deleted | ||
BV170a (AC I4a) |
The number of visits / usages to museums per 1000 population |
190.31 |
_ |
516 |
500 |
464 |
660 |
Revised method of counting internet accesses. |
470 | |
BV170b (AC I4b) |
The number of those visits that were in person |
117.54 |
_ |
259 |
255 |
304 |
415 |
Over-estimate of visitors in person due to difficulty of estimating figures for major new museum. |
250 | |
BV170c (BV 113) |
Number of pupils visiting museums and galleries in organised school groups |
9809.26 |
_ |
21,980 |
20,000 |
20,500 |
20,500 |
20,500 | ||
AC I5 |
Net cost per visit / usage |
£5.13 |
Between 25th and 75thperc -entiles |
£4.47 |
£5.10 |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||
AC I6 |
Number of books and other items issued by libraries (per head of population) |
8.28 |
_ |
9.77 |
9.7 |
Indicator deleted |
Indicator deleted |
Indicator deleted | ||
CRIME and COMMUNITY SAFETY |
||||||||||
BV126 |
Domestic burglaries per 1,000 households |
11.44 |
_ |
7.5 |
7.7 |
8.2 |
7.5 |
Reflects national trend |
7.95 | |
BV127 |
Robberies per 1,000 population (Before 2001/02 violent crimes per 1,000 population) (2002/03 changes to: BV127a-d) |
8.39 |
_ |
8.1 |
8.3 |
0.28 |
0.2 |
Low increase compared with national increase. |
Changes to: BV127a-d) | |
BV127a |
Violent offences committed by a stranger per 1000 population and % detected |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
To be set once historic and comparative data is collected | |||
BV127b |
Violent offences committed in a public place per 1000 population and % detected |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
To be set once historic and comparative data is collected | |||
BV127c |
Violent offences committed in connection with licensed premises per 1000 population and % detected |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
To be set once historic and comparative data is collected | |||
BV127d |
Violent offences committed under the influence per 1000 population and % detected |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
New Indicator |
To be set once historic and comparative data is collected | |||
BV128 |
Vehicle crimes per 1,000 population |
12.53 |
_ |
9.9 |
10.06 |
9.5 |
9.8 |
9.0 | ||
BV173 |
Has the local authority established a corporate strategy to reduce crime and disorder in the area? |
N/A |
N/A |
Yes |
Yes |
Yes |
Yes |
Indicator deleted | ||
BV174 (AC A2a) |
The number of racial incidents recorded by the authority per 100,000 population |
38.5 |
_ |
403 (401 plus 2) |
320 in schools; 4 0thers |
5% increase in schools reporting this year |
400 in schools; 2 others |
300 in schools; 10 others |
Increased awareness in schools - more reporting |
400 in schools; 2 others |
BV175 (AC A2b) |
The percentage of racial incidents that resulted in further actions |
65.52% |
_ |
100% |
100% |
100% |
100% |
100% | ||
BV176 (AC A3) |
The number of domestic violence refuge places per 10,000 population which are provided or supported by the authority4 |
0.32 |
_ |
None |
None |
None |
None |
None | ||
BV189 |
Percentage of residents who felt `fairly safe' or `very safe' whilst outside: a) after dark b) during the day |
New indicator |
New indicator |
New indicator |
New indicator |
New indicator |
Survey to be conducted 2003/04. Targets to be set once historic and comparative data is known. | |||
COMMUNITY LEGAL SERVICE |
||||||||||
BV 177 |
Is the authority part of a community legal service partnership? (2002/03 changes to: Percentage of expenditure on legal and advice services which is spent on services that have been awarded the Quality Mark and meet a priority legal need identified in the Community Legal Service Partnership strategic plan) |
N/A |
N/A |
New indicator |
New indicator |
Yes5 |
To be set when historic and comparative data is known. |