Archived decisions
Performance Indicator |
Performance Target |
Current Performance |
Barrier to achieving performance target |
Action |
Officer Responsible |
Target Date |
Cost (+/-) / Resource Implications |
Ref. |
|
6 - 8% October 2003 |
12 - 15% |
Recruiting, inducting and supporting care brokers |
Care Brokers in post |
Yvonne Le Brun |
July 2003 |
Within existing resources |
|
Reduction in waiting times for assessment |
July 2003 - 25% of assessments will take more than 6 weeks to complete July 2004 - 17% of assessments will take more than 6 weeks to complete |
32% of assessments take more than |
July 2003 July 2004 |
Within existing resources |
||||
Number of Care Broker in post and available to support the care management process |
7 full time equivalent (f.t.e.). 20 f.t.e |
1 f.t.e. |
Recruiting to post within available financial resources Winning the support of operational practitioners to use this facility effectively |
Development of implementation plan Convening a steering group to oversee the implementation of this proposal Agreement of operational standards Training plan Roll out action plan Implementation |
Yvonne Le Brun |
April 2003 April 2004 |
Within existing resources |
|
% of clients receiving written copies of care plan |
75% July 2003 100% July 2004 |
52% |
Fund - v - vacancies Hearts and minds |
Care brokers in post, inducted and made operational |
Yvonne Le Brun |
July 2003 July 2004 |
Within existing resources |
Performance Indicator |
Performance Target |
Current Performance |
Barrier to achieving performance target |
Action |
Officer Responsible |
Target Date |
Cost (+/-) / Resource Implications |
Ref. |
Care manager's job satisfaction rating |
35% |
4% |
External factors impacting on job satisfaction e.g. organisational change |
Introduction . of Options 1 and 2 Developing career progression Development of a framework linked to formal training that will recognise qualification. & reward. |
Yvonne Le Brun and Peter Knight |
April 2003 |
Within existing resources |
|
Length of time in post |
8.0 years |
7.6 years |
External economic environment |
Refinement of the analysis of the staffing profile Understand & address the extremes of the distribution curve. |
Yvonne Le Brun and Peter Knight |
October 2002 |
Within existing resources |
|
New senior practitioners in post |
Additional 13 senior practitioners in post |
check |
Identifying and making available sufficient financial resources |
Supporting the recruitment of additional senior practitioners |
April 2003 |
£52k |
||
Number of unqualified. care managers receiving 2 additional pay increments on completion of certificate of competence in care management practice |
50% of unqualified care management workforce |
0 |
Identifying and making available sufficient financial resources |
July 2003 |
£75k |
|||
Number of care brokers in post. |
7 full time equivalent (f.t.e.). 20 f.t.e |
1 |
April 2003 April 2004 |
Within existing resources |
||||
% of vacancies |
2% reduction |
To be established |
External economic environment and labour market |
Annual update of the care management staffing profile |
Yvonne Le Brun |
June 2002 June 2003 |
2% increase in the staffing costs |
|
Reduction in use of agency staff. |
£75k |
£111k. |
Analyse data. |
Yvonne Le Brun |
April 2003 |
£36k saving |
||
Financial reward (honorarium) for singleton practice teachers supporting students |
That all eligible practice teachers are financial rewarded for this service |
0 |
Identifying and releasing funds in support of this proposal |
Agree protocols and criteria for payment |
Yvonne Le Brun |
June 2003 |
£36k expenditure |
Performance Indicator |
Performance Target |
Current Performance |
Barrier to achieving performance target |
Action |
Officer Responsible |
Target Date |
Cost (+/-) / Resource Implications |
Ref. |
Number of care managers linked / attached prim. health care |
20% |
7% |
Winning the active support of colleagues in Primary Health. Staff apprehension of further organisational change |
Proactively work with colleagues in Primary Health |
Yvonne Le Brun, |
April 2003 |
Within existing resources |
|
Introduction of single assessment for older people |
100% for O.P. |
0 |
Number of different health organisations with whom protocols must be agreed |
Development of policy |
Andrew Brooker |
April 2003 |
Within existing resources |
|
Protocol for sharing client and records |
Agreement and implementation of protocol |
In development. |
Data protection Caldicott issues Suspicion of other organisation's culture |
Development of information sharing protocols |
Ken Howard / Steve Mason |
April 2004 |
Within existing resources |
Performance Indicator |
Performance Target |
Current Performance |
Barrier to achieving performance target |
Action |
Officer Responsible |
Target Date |
Cost (+/-) / Resource Implications |
Ref. |
Number of clients offered a specialist service |
75% of the population of Hampshire to be offered a specialist financial assessment service |
13% of the population of Hampshire are covered by this scheme |
Creation of specialist financial assessment teams to cover: Alton / Aldershot Basingstoke Eastleigh / Romsey Fareham / Gosport Havant / Petersfield New Forest |
Yvonne Le Brun Deputy County Treasurer. |
July 2003 |
Financial projections indicate that the running costs of the service will be met through increases in revenue from client charging |
||
Amount of additional revenue generated for the Department |
1.5 % increase in the amount of revenue to the Department through charging |
98% of potential revenue from charging clients is recouped |
Recruitment to posts |
Recruiting, inducting and supporting specialist financial assessors Updating of protocols and processes in the care management system |
Yvonne Le Brun Deputy County Treasurer |
July 2003 |
Nil effect - increased revenue used to offset cost of operating this service |
|
Proportion of available care management time spent on charging issues |
3% of available care management time (427 hours per week) |
8% of available care management time (1140 hours per week) |
Deployment of specialist finance assessors across the County |
Recruiting, inducting and supporting specialist financial assessors Updating of protocols and processes in the care management system |
Yvonne Le Brun Deputy County Treasurer |
Gain of 713 hours per week of available care management |