Archived decisions

Best Value Review of Voluntary and Community Sector - Revised Improvement Plan

Outcome One: Improved understanding of the County Council's aims, funding criteria and the way in which decisions are made

Performance Indicators

Current performance

Target Performance

Conduct survey to establish level of Voluntary and Community Sector (VCS) understanding of grant system after Improvement Plan implemented

No current information

Set benchmark

Annual review of alignment between Corporate Strategy and Hampshire Improvement Programme with Compact

No current information

Set benchmark

Lead Section

Policy Unit, Chief Executives

VCS

Action

Cost

Target Date

Responsibility

Identify and agree clear aims, objectives and priorities for grant aid for joint working with the VCS to help deliver the County Council's Corporate Strategies and Hampshire Improvement Programme

Officer time

March 2004

Paddy Hillary

Ensure the principles and practices outlined in the Hampshire Compact `Code of Good Practice for funding' are incorporated into overarching policy framework

Officer time

On-going

Paddy Hillary

Work with Compact Development Group to strengthen and clarify, as necessary, principles, procedures and content of the Compact Code of Good Practice for Funding

Officer time

On-going

Paddy Hillary

Identify a Member `champion' for VCS

None

September 2003

Paddy Hillary

Review Councillor Membership of outside bodies and the role they play in them in relation to the VCS jointly with Democratic Services review

Officer time

March 2004

Paddy Hillary

Identify a Corporate lead officer responsible for taking actions forward and co-ordinating activities across the Council

Complete

Paddy Hillary

Continue to develop relations with Compact to examine issues of service planning and capacity building

Officer time

On-going

Paddy Hillary

Identify and clarify `in kind' support given to the VCS

Officer time

March 2004

Corporate Support Officer

Outcome Two: Improved corporate management of the support processes and overall efficiency of systems for allocating grants

Performance Indicators

Current performance

Target Performance

Number of grants responded to by date specified in funding information

No current information

Set benchmark

Number of grants paid by date specified in funding information

No current information

Set benchmark

Lead Section

Policy Unit, Chief Executives - in connection with departmental links

IT Services

Action

Cost

Target Date

Responsibility

Identify Corporate officer to oversee and manage database

Scale 6 plus on-costs

January 2004

Paddy Hillary

Identify departmental links who are accountable for entry of data and accuracy of information

Officer time

March2004

Corporate Support Officer

Review funding applications process across the Council with a view to streamlining and sharing good practice

Officer time

March 2004

Corporate Support Officer

Create a central database which is capable of:

· Storing all funding application information

· Tracking the progress of individual applications

· Recording post grant information

· Allowing extrapolation of information for the purposes of monitoring and planning

· Recording feedback on the process

£15,000 approx

March 2004

Paddy Hillary and Corporate Support Officer

Provide database training and support for departmental links

Officer time

March 2004

Corporate Support Officer

Clarify initial contact point for contacts on grants - Information Centres

Officer time

Complete

Paddy Hillary

Conduct an annual review of the system to feed into Compact Code of Practice

Officer time

March 2005

Corporate Support Officer

Outcome Three: Increased knowledge of and access to information on grants and other support available

Performance Indicators

Current performance

Target Performance

Number of `Hits' to website

No current information

Set benchmark

Number of VCS's aware of/accessing information

No current information

Set benchmark

Number of respondents finding information accessible

No current information

Set benchmark

Number of respondents finding information useful

No current information

Set benchmark

Number of queries dealt with by Information Centre staff

No current information

Set benchmark

Number of grants going to different categories of VCS

No current information

Set benchmark

Number of grants being accessed by minority ethnic, disabled and other disadvantaged groups

No current information

Set benchmark

Lead Section

Policy Unit, Chief Executives

IT Services

Corporate Communications

Action

Cost

Target Date

Responsibility

Design, set-up and maintain a `Grants to VCS website' which will provide information on funding criteria, eligibility and application procedure

· Establish links to other websites which offer alternative funding or advice on funding

· Expand website to share examples of good practice that are being funded by HCC

· Ensure a direct link to the Compact website

· All website information to be available as a paper document and alternative formats

· All information to be in plain English

· Response form available for electronic, paper and alternative formats to monitor ease of accessibility and understanding of information

To be determined

March 2004

Corporate Support Officer

Establish Information Centres as the point of contact for information relating to funding

Officer time

March 2004

Paddy Hillary and Shirley Thorne

Widely publicise and promote the funding information including to hard to reach groups

To be determined

From January 2004

Corporate Support Officer

Outcome Four: Greater understanding by the County Council and outside bodies of what is achieved by the support given to help service development and financial effectiveness and the impact on communities

Performance Indicators

Current performance

Target Performance

Number of applicants satisfied with the grant giving procedure

No current information

Set benchmark

Produce annual report based on information gathered in all outcomes

No current information

Set benchmark

PI's used when created

No current information

Set benchmark

Lead Section

Policy Unit, Chief Executives

VCS

Action

Cost

Target Date

Responsibility

Establish a joint monitoring and improvement group who will meet regularly to:

· Support the implementation of the Improvement Plan

· Link with Compact to identify `teething' problems that may arise

· Identify further potential for continuous improvement

· Share with and consider information from other local authorities

· Develop and monitor local performance indicators

· Collect information to demonstrate benefit to the County Council and value for money

· Work with Compact to promote and celebrate the relationship between HCC and the VCS

Officer time

September 2003

Paddy Hillary and Compact Development Group

Design an evaluation process that will monitor respondents responses on completion of application

Officer time

March 2004

Corporate Support Officer

Establish process to monitor and evaluate their contribution of VCS commensurate with the size and type of organisation - linked to establishment of countywide database of voluntary organisations

March 2004

Compact Development Group

Publish and promote main findings from evaluation throughout the VCS, County Council, BVPP and residents in Hampshire

Officer time. Publicity costs to be determined

On-going

Corporate Support Officer and Compact Development Group