APPENDIX
Best Value Review of the Education Other Than At School (EOTAS) Service
Service Improvement Plan September 2004 - July 2006 (n.b. some urgent actions have already started)
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Outcome: Establish a comprehensive electronic data/information management system to enable pupils at risk of exclusion, permanently excluded and unwell pupils to be identified and tracked and resources appropriately focused, monitored and evaluated. |
Performance indicator Data for Best Value Performance Indicators is accurate and easily available. Extent to which pupil data can be accessed across the EOTAS service |
Current Performance BVPI 159 is currently reserved by District Audit Data is held by individual centres/ areas only |
Target Performance No reservation by District Audit. Data is fully networked across the EOTAS service. |
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Action |
Lead person(s) |
Target date |
Cost |
Service Improvement Plan Ref: |
1.1 |
Establish a representative working group from EOTAS to work with IT services to review data/information requirements and identify short -term (to provide BVPI and Executive Member report data) and long-term (to provide more complex EOTAS provision and exclusions data) systems and providers. |
Education Officer (EOTAS) |
May 2004 |
Officer time |
2.4 a) |
1.2 |
Providers commissioned to establish short and long-term data/information management systems |
Education Officer (EOTAS) |
June 2004 for short-term provision. January 2005 for long-term system |
Officer time. Cost of new database systems (to be confirmed once systems are identified) |
2.4 b) |
1.3 |
Provide training for all staff involved in data input, report production and management data/information analysis |
Education Officer (EOTAS) |
September 2004 and ongoing |
Officer time. Cost of training (to be confirmed once systems are identified) |
2.4 c) |
1.4 |
Transfer existing data to new database(s) |
Exclusions Officers and Education Centre staff |
September 2004 and ongoing |
EOTAS staff time |
2.4 d) |
1.5 |
Establish better links with employers, post-16 providers, Connexions and Social Services' Care Leavers Service to track pupil destinations and progress |
Education Centre Managers |
September 2004 and ongoing |
EOTAS staff time |
2.4 e) |
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Outcome: Provide permanently excluded and unwell pupils with the necessary skills and motivation to re-integrate to mainstream schools and to work in partnership with schools to ensure that re-integration is successful: Improved rates of re-integration. |
Performance indicator Use reintegration rates for 2003/04 academic year as a base. |
Current Performance To be confirmed once 2003/04 rates are known. |
Target Performance Improve re-integration rates by 5% p.a. in 2004/05 and 2005/06 academic years. |
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Action |
Lead person(s) |
Target date |
Cost |
Service Improvement Plan Ref: |
2.1 |
Disseminate the EOTAS strategic document to EOTAS staff, schools, and other key stakeholders identifying clearly that the LEA and its schools actively support re-integration as the proper treatment route for permanently excluded pupils. |
Education Officer (EOTAS) |
July 2004 |
Officer time |
1.1 a)-d) |
2.2 |
Develop EOTAS curriculum packages that do not simply seek to replicate the national curriculum but focus on core skills, self esteem, emotional literacy and personal responsibility |
HOS(P)s and ECMs, HIAS, HEPS and staff from mainstream schools. |
January 2005 |
EOTAS Officer and staff time. HIAS time (via SLA), HEPS time (via SLA) |
3.2 a)-c) |
2.3 |
Develop a virtual learning environment (VLE) which provides access to high quality learning and curriculum resources. |
Education Officer (EOTAS) |
April 2005 |
Officer time. Cost of VLE co-ordinator, staff and resources (to be confirmed once systems have been identified). |
3.3 a)-d) |
2.4 |
Working with headteacher conferences, establish headteacher-led re-integration panels (with common terms of reference) across the LEA. |
HOS(P)s |
December 2004 |
Officer time |
1.6 a)-c) |
3) Earlier involvement to tackle behavioural problems:
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Outcome: Working in partnership with schools and other stakeholders to ensure that all young people have an entitlement to a high quality education and to minimise the risk of exclusion. Fewer pupils permanently and fixed-term excluded. |
Performance indicator Use the 2003/04 academic year permanent and fixed-term exclusion levels as a base: |
Current Performance To be calculated once the 2003/04 figures are known |
Target Performance I. reduce the number of permanent exclusions by 10% per annum for 2004/05 and 2005/06 II. to reduce the number of days lost to fixed term exclusions by 5% per annum in 2004/05 and 2005/06. |
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Action |
Lead person(s) |
Target date |
Cost |
Service Improvement Plan Ref: |
3.1 1.1a-e |
Agree with schools a whole authority statement of intent that clearly identifies the shared responsibility of schools and the LEA for minimising the risk of exclusion and the actions that will be taken to achieve this. |
Education Officer (EOTAS); ACEO (Inclusion), Headteacher conferences |
December 2004 |
Officer time |
1.1 a)-e) |
3.2 1.3 a-d |
Define and share with schools and other stakeholders the roles and responsibilities of all staff working in EOTAS (through a local directory of EOTAS services). |
EOTAS Management Team |
January 2005 |
Officer time |
1.3 a)-e) |
3.3 A. a-e B. a-d C. a-e |
Reduce the number of permanent exclusions by brokering; - Outreach by behaviour support staff - A rapid response system to address the needs of pupils who are at the point of exclusion. - Inreach to Education Centres - LEA facilitated managed moves |
HOS(P)s, ECMs and Exclusions Officers |
September 2004 and ongoing |
Officer and EOTAS staff time |
D. a)-e) E. a)-d) F. a)-e) |
3.4 1.5 a-c |
Develop a coherent and transparent set of triggers for differential levels of intervention by EOTAS staff. |
EOTAS Management Team |
January 2005 |
Officer time |
1.5 a)-c) |
3.5 2.4 a-e |
Establish a comprehensive, electronic information management system to enable pupils at risk of exclusion to be identified early and resources appropriately targeted. |
See section 1 |
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2.4 a)-e) |
3.6 3.11 |
Focus preventative work on the needs of Looked after Children and pupils with identified Special Educational Needs (especially those with Behaviour, Social and Emotional Development needs) |
HOS(P)s, CBSTC, ECMs: Corporate LAC Team |
September 2004 and ongoing. |
Officer and staff time |
3.11 |
3.7 4.2 a-b |
Develop an LEA-wide strategy for engaging with the LSC, FE colleges and Connexions so that opportunities for accessing college placements at Key Stage 4 are available |
Education Officer (EOTAS); ACEO (Inclusion) |
December 2004 |
Officer time |
4.2 a)-b) |
3.8 4.3 a-b |
Develop partnerships and closer working with the business community and other cultural and sporting agencies in order to provide a wider and richer curriculum for children out of school. |
Education Officer (EOTAS) |
September 2004 and on-going |
Officer time |
4.3 a)-b) |
3.9 3.5 a-e |
Integrate the work of BESD and MLD special schools into the system of behaviour support. |
HOS(P)s, CBSTC, Senior Inspector, SEN, ACEO (inclusion) |
April 2005 |
Officer time and HIAS SLA |
3.5 a)-e) |
4) Minimize the gap between exclusion, or the ability to attend school due to illness, and the provision of an appropriate EOTAS programme:
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Outcome: Children and families are contacted within 5 school days of a referral to EOTAS and that provision is made available at the earliest opportunity and within statutory timescales. |
Performance indicator 1. Children and families are contacted within 5 school days of a referral to EOTAS 2. Using the 2003/04 academic year as a base, ensure that all pupils receive provision within 16 school days and that some pupils receive provision within 10 days.
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Current Performance 1. New performance indicator 2. to be confirmed once 2003/04 figures are known.
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Target Performance 1. 100% of children and families contacted within 5 school days of referral. 2. 100% of pupils have provision within 16 school days of referral. 10% of pupils have provision with 11 school days of referral. |
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Action |
Lead person(s) |
Target date |
Cost |
Service Improvement Plan Ref: |
4.1 2.4 a-c |
Establish a comprehensive, electronic information management system to identify and track pupils referred to the EOTAS service so that EOTAS provision is made available at the earliest opportunity |
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See section 1 |
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2.4 a)-c) |
4.2 3.12 |
Establish systems in Education Centres for children and families to be contacted within 5 school days of the receipt of a headteacher's letter of exclusion or a medical (including emotionally vulnerable) referral. |
HSO(P)s, Exclusions Officer and ECMs |
December 2004 and ongoing |
Officer and EOTAS staff costs |
3.12 |
4.3 3.13 |
Further evaluate the establishment of a `rapid response' system to speed up the availability of provision. |
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See section 3.3 |
3.13 |
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Outcome: Provision for every child is clearly set out and related to identified individual needs. |
Performance indicator IEP and/or PSP in place for all pupils in EOTAS provision |
Current Performance Most pupils have an IEP and/or PSP |
Target Performance By August 2006, 100% of pupils have an IEP and/or PSP prior to the start of their EOTAS provision and these are regularly reviewed and updated. |
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Action |
Lead person(s) |
Target date |
Cost |
Service Improvement Plan Ref: |
5.1 3.14 a |
Review and re-publish policy and strategy documentation re: EOTAS assessment and provision. |
EOTAS Management Team |
December 2004 |
Officer time |
3.14 a) |
5.2 3.14 b |
Share revised documentation with parents, schools and other stakeholders. |
EOTAS Management Team |
February 2005 |
Officer time |
3.14 b) |
5.3 |
Establish protocols for improved inter-agency working, particularly with LAC Corporate Team, YOT, Social Services, Health, Youth Service and Connexions. (ref: 1.5, 3.6, 3.7) |
EOTAS Management Team |
March 2005 |
Officer time |
3.8 a)-c) 3.11 4.1 a)-c) |
5.4 3.2 a-c |
Develop and improve the curriculum on offer in Education Centres to ensure flexibility to meet individual needs. (ref: 2.2) |
HOS(P)s, ECMs |
January 2005 and ongoing |
Officer and EOTAS staff time |
3.2 a)-c) |
6) Seek the views of children and parents and listen to them:
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Outcome: The views of children and parents involved with EOTAS are actively sought and are used to enhance and improve provision leading to improved engagement in education. |
Performance indicator 1. Children (and parents) are more engaged in learning, as evidence by improved levels of attendance, re-integration and educational outcomes. Use 2003/04 academic year figures as base. |
Current Performance 1. to be calculated once 2003/04 figures are known 2. to be calculated once 2003/04 figures are known 3. new performance indicator |
Target Performance 1. overall attendance figures by 5% over the period 2004-06 2. improve re-integration rates by 5% per year for 2004/05 and 2005/06 3. all pupil IEPs or PSPs are agreed and signed by parents/carers. |
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Action |
Lead person(s) |
Target date |
Cost |
Service Improvement Plan Ref: |
6.1 |
Listen to the views of children and parents through regular sampling (e.g. exit questionnaires) and incorporate them into future planning. |
HOS(P)s and ECMs |
April 2005 and ongoing |
Officer and EOTAS staff time |
4.5 a) |
6.2 |
Review and re-publish EOTAS documentation to ensure that parents with communication and/or literacy difficulties are not excluded. |
EOTAS Management Team |
December 2004 |
Officer Time |
4.5 b) |
6.3 |
Develop new EOTAS documentation in partnership with parents. |
EOTAS Management Team |
January 2005 and ongoing |
Officer Time |
4.5 c) |
6.4 |
Develop ways of consulting with young people in EOTAS in order to gain their views |
EOTAS Management Team |
January 2005 and ongoing |
Officer Time |
4.5 d) |
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Outcome: Improved frequently of visits, advice and support to home educating families leading to improved engagement in education. |
Performance indicator Frequency of LEA monitoring visits during the home education of the child. |
Current Performance children/families are visited approximately every 24 months. |
Target Performance By August 2006, children/families are visited approximately every 12 months. |
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Action |
Lead person(s) |
Target date |
Cost |
Service Improvement Plan Ref: |
7.1 4.6 a |
Review and republish LEA advice and guidance to home educators. |
EOTAS Management Team |
December 2004 |
Officer Time |
4.6 a) |
7.2 4.6 b |
Research ways of reducing inspection visit costs in order to increase the number and frequency of visits. |
Education Officer (EOTAS) |
March 2005 |
Officer Time |
4.6 b) |
8) Over-arching Service Issues:
Outcome: Improvements in the effectiveness and quality of service provision. |
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Action |
Lead person(s) |
Target date |
Cost |
Service Improvement Plan Ref: |
8.1 1.7 a-d |
Formulate recommendations on the rôle of Education Centre Management Committees to include an extended brief to oversee all behaviour support activities and to include increased headteacher membership |
Education Officer (EOTAS) |
December 2004 |
Officer time |
1.7 a)-d) |
8.2 3.7 c |
Review the Performance Management Review procedures for EOTAS staff and use these to develop strategies to address: 1. improving recruitment and retention 2. induction procedures 3. improving training and development opportunities. 4. establishing better communications re: service priorities 5. addressing morale issues |
EOTAS Management Team |
March 2005 |
Officer time |
3.7 c) |