Priority area

Activity

Type of activity

Progress at end of 2003/04

Lead Officer

Improved educational achievement for children at risk of social exclusion

Focus on deprived areas

LPSA theme

Achievements

· Development of Community Strategy and Development plan with focus on deprivation as key priority areas.

· LPSA targets aimed at deprived areas are demonstrating some success in raising performance in deprived areas targeted. Wider issues around deprivation are recognised in discussions on developing LPSA2.

Paddy Hillary

Pupils educated other than at school

Best Value review Y3/4

Achievements

· The EOTAS BV review was completed and reported to Education PRC on 23 March 2003.

· Service Improvement Plan to be reported to Education PRC in July 2004

Issues

· The BV Service Improvement Plan has identified that significant funding will need to be made available to establish the EOTAS database and the e-learning Virtual Learning Environment.

Jack Cawthra

Supporting school attendance

Best Value review Y3

Achievements

· The Education Welfare Service (EWS) implemented the pilot scheme of basing EWOs in schools by locating the Fareham and Gosport team of Education Welfare Officers within local secondary schools. As attendance/absence figures for year 2003/04 are not yet available, it is too early to measure if this initiative has resulted in increases in levels of attendance for participating schools. The implementation of the pilot is currently being reviewed and evaluated. An interim report will be prepared by the end of July 2004.

· The EWS has embarked on a programme of researching `evidence-based practice' nationally and locally. This is aimed at adopting/recommending effective initiatives that have been proven elsewhere in order to improve attendance and reduce unauthorised absences in the most cost effective way.

· The EWS is also collating and examining statistics relating to attendance and unauthorised absence in Hampshire following intervention by the Hampshire EWS. This will enable analysis of the impact of various interventions and factors that improve performance.

· EWS resources are now allocated (to schools) according to needs based on each school's level of attendance and unauthorised absence.

· A protocol for working with local authority children's homes has been prepared by the EWS and each home has an allocated EWO attached to it. The Link EWO can ensure that issues regarding non-attendance by children `looked after' are dealt with more efficiently, leading to an overall improvement in the attendance of children in public care.

Rita Crowne

Children in the community

Best Value review - Y3/4

Achievements

· The review has had to take account of the changing national childcare agenda, in particular Lord Laming's report into the death of Victoria Climbie and the recently published Green Paper: "Every Child Matters" and the subsequent Children Bill. The review findings are therefore being used to inform Hampshire's future development of Children's Services.

Issues

· Recruitment and retention issues and targets have been identified by the review. These have been included in the workforce plan and the service plan.

Natalie Trentham

Focus on educational achievement of children looked after (CLA)

LPSA target

Achievements

· Development of benchmarking standards in education

· Focus on liaison with designated teachers and schools

· Roll out of PEP dowries

· Predicted grades from schools at KS4 suggest that 20% of CLA will achieve 5A*-C

· Publication of Corporate Parenting News in 2003

Issues

· increase in placement changes at KS3/KS4

· increasing number of young people failing to access full time provision from the LEA.

Howard Firth

Improving stability of home life through adoption and permanent placements

LPSA target

Achievements

· A new post has been created within the permanent team to "market" the concept of adoption. The reaction to this move has been positive.

Issues

· At the time of setting the targets for 2003/4 the Government had just announced national recruitment strategy to attract prospective adoptive parents. Nationwide a significant increase in adoptions was forecast as the numbers of children awaiting suitable parents was dramatically reduced.

· The national campaign did not yield any significant increase in prospective adopters so our targets were not met.

Steve Love

Improving educational attainment

LPSA target

No change

Bob Eardley

An integrated approach with NHS, Housing and Voluntary Sector to meet the needs of Older People

Supporting independence for older people

Best Value review

Agreed in December 2003 that the Best Value review would be covered by the Cabinet Priority Group

Claire Foreman

Supporting independence for older people

Cabinet Priority

Achievements

· improving and expanding the "Safe and Sound" leaflet giving advice and contact information to older people at home

· supporting the Hampshire Bobby Trust to provide additional security at home

· working with the National Probation Service to provide a source of labour for community clean up projects.

Paddy Hillary

Nursing Care Places

Joint project with health

Achievements

· Construction is underway on six sites, and is on target First beds will be open in January 2005.

· Staff recruitment and training has begun, with nurses recruited from India, in partnership with the DoH.

· Planned progress on all fronts is on target.

Andrew Brooker

Supporting people initiative

Partnership project with district councils and voluntary sector

Achievements

· making contractual arrangements more flexible so people have choice about type of accommodation

· IT system being used to increase payment and monitoring efficiency

Issues

· Government funding cuts have damaged the programme and led to a great deal of tension between commissioners and providers. Our aim is to guide the programme through this difficult period and be able to plan for the future when the funding situation has stabilised

Alan Haggar

Natural Resource Initiative

Reduction in demand for natural resources

Corporate NRI project

Achievements

· Emergence of the Material Resources Strategy as the key vehicle for translating NRI concepts into practical strategies and plans,

Bob Lisney

Waste diversion programme

LPSA target

Achievements

· Completion of the programme of demonstration projects for 2003/4

· Dissemination event to update staff `Sustainable Highways Construction and Maintenance through Partnership'. February 2004.

· Sites identified for the programme of demonstration projects 2004/5.

· Follow up workshops for staff are being organised

· Finalising the programme of demonstration projects for 2004/5.

Clare Saunders

Waste management

Best Value review of Project Integra - Y4

The review is reaching the final phase of evidence gathering and an approach for developing a preferred option will be outlined to the Management Board on 8 July 2004. The Review report will be completed by end of August 2004 and a workshop for members has been arranged for 10 September 2004 to undertake the option appraisal.

Steve Read

Reducing congestion and pollution on roads

SHRT

PFI Project

Achievement

· Two bids received from private sector consortia to construct and operate on a 30 year concession. Programme envisages contract award in mid 2005 with system opening in 2008

Issue

· Government approval awaited to continue with procurement (June 2004).

· A decision on this scheme inevitably impacts upon the development of a wider network for south Hampshire

Les Herbert

Increased bus use

LPSA target

Achievements

· a direct marketing campaign encouraging people to make more use of the bus network is showing very positive early results with passenger growth of around 6% on the 'marketed' routes.

· new investment by operators in vehicles and improved frequencies as part of Quality Bus Partnership agreements with the County Council have delivered growth of up to 20% in urban areas.

Issue

· How to influence a target that is largely dependent on market conditions in the bus industry. The outcome 2003/04 is a decline in usage of 4.05% in usage compared with 1999/00.

Keith Wilcox

Keeping traffic safely on the move

Road quality programme

LPSA target

Achievements

· achieved the required PSA target one year ahead of schedule.

· B & C roads show a significant improvement in the percentage of the network needing maintenance intervention (from 18.09% to 15.52%)

Issue

· How quickly the additional funding put into the maintenance of footways and rural unclassified roads will start to make a positive impact upon highway condition in these areas.

Alan Giles

Road safety programme

LPSA target

Achievements:

· Funding for road casualty reduction engineering programmes increased to £2.75m in 2003/04 and to £3m in 2004/05

· National target for the reduction in the number of people killed or seriously injured in 2003/04 exceeded, representing the lowest killed and seriously injured toll on Hampshire roads to date.

· Reduction in child fatal and serious injury toll ahead of national target by 2003 calendar year. Lowest serious child casualty toll to date on Hampshire roads in 2003 calendar year.

· European Road Safety Award in 2004 for excellence in casualty reduction partnership working

Issue:

· Having exceeded the national target, what additional actions are necessary to meet the more stretching LPSA targets.

Tim Cheesebrough

Increasing community engagement and access to public services

Democratic Services

Best Value review Y3

Achievements

· Marked improvement in the volume and quality of information published on Hantsnet/Hantsweb in relation to decision making, policy review and committee decisions

· Reports contain local members' views as a matter of course

· E-deputation form has extended choice and opportunity but has seldom been used

· All Executive decisions overtly linked to corporate aims

· County Council has resolved to progress the development of Scrutiny and area committees by way of pilot area committees in Havant and Test Valley and evolution of the Policy and Resources PRC into the corporate scrutiny body

Issues

· Additional resources would be needed for full roll out of area committee pilots

David Hinxman

E-government strategy

IEG Statement

Andrew Smith / Jos Creese

Development of Community Strategies to involve all key sectors

Aim of LSPs

· HSP, through HCC budgets, have part-funded various community consultations, focus groups and workshops both in districts and county-wide

· HSP established with 30 members representing public, private, voluntary and community

· HSP developed own brand, Communications Strategy and Website

· 5 community strategies published In Hampshire all adopted and endorsed by HCC, the rest are all in draft form

· Community Strategy for Hampshire and Development Plan published May 2004

Jo White

Community engagement - building on existing external communications and Corporate Assessment recommendation to capitalise on existing consultation and develop full engagement

Cross-cutting best value review Y4

Achievements:

· The report on the scope and approach of the review was approved by the P&R PRC.

· Phase 2 of the review will use the EFQM model and the 4C's. This begins at the end of June.

Keith Kerslake

Working with young people

Development of cross-cutting Youth Strategy

Best Value review - Y2/3

Achievements:

· Youth Strategy has been linked to the work of the Cabinet Priority group, which is piloting approaches in Andover aimed to achieve the strategy targets.

· Connexions personal advisors are re-engaging young people not currently in education, training or work

Issues:

· There will be some transitional disruption as Connexions contracting arrangements change

Malcolm Rittman

Focus on supporting disaffected youth

Cabinet priority

Achievements

Ongoing support to an array of diversionary activities for young people provided in partnership with Test Valley Borough Council and Testway Housing have continued to hold down lower levels of anti-social behaviour particularly juvenile nuisance:

· Holiday activities run in priority areas over February 2004 half-term

· Specification drawn up to establish Canoeing Development Programme at Calshot Activities Centre for referred young people

· Cultural Activities Programme awayday held on 25-02-04 with partners

Mike Wickenden

Connexions Strategy

Inter-agency project

Achievements

· Connexions personal advisors are re-engaging young people not currently in education, training or work

Issues:

· There will be some transitional disruption as Connexions contracting arrangements change

Malcolm Rittman

focus on areas of deprivation

LPSA theme

Achievements

· Development of Community Strategy and Development plan with focus on deprivation as key priority areas.

· LPSA targets aimed at deprived areas are demonstrating some success in raising performance in deprived areas targeted. Wider issues around deprivation are recognised in discussions on developing LPSA2.

Paddy Hillary

Chief Executive leading the group for 2 years

Hampshire and IOW strategic level YOT

Our initial targets in relation to vehicle crime and domestic burglary have proved inappropriate and the Youth Offending Team have subsequently decided it would be better to measure the levels of youth re-offending. By taking a closer and more rigorous approach to collecting and monitoring a range of performance information the Youth Justice Board has seen a marked improvement in overall results.

Peter Robertson

Priority area

Activity

Type of activity

Progress at end of 2003/04

Lead Officer

Ensuring high quality staff are in place to deliver quality services

Development of leadership skills through Leadership Project

Corporate project

Achievements

· Tier 3 complete

· 330 - Tier 4 staff invited

· Programme redesigned to best fit Tier 4

Issues

· Demand for programme is growing, therefore rollout will lengthen

Work in Progress

· Leadership and Management to be integrated into an ongoing Leadership/Management Programme for others in the organisation

Chris Locke

Pay and Benefits Strategy

Corporate project

Achievements

The project strategy was reviewed and amended in early 2004 and external pay and benefits expertise recruited to the project team. This resulted in a revised plan and indicative time line. This will be reviewed in September/October following pay modelling and the completion of the consultation process

· Roles identified, evaluated and resulting rank order reviewed with departments.

· Performance development strategy included within Pay Strategy

· Data clean up exercise initiated to facilitate modelling of options and costs

Work in progress

· Pay solutions to be modelled June- September 04

· Pay model implementation expected to begin in 2005/06

· Role of competence framework to be reviewed

· Consultation process has commenced

Pauline Lucas

Reduction of employee absence

Management activity

Achievements

· Target met as absence now 7.4 days per fte This reduction is in part due to a change in method of calculation, but also due to improved management.

· Occupational Health has been reorganised to work pro-actively in reducing risk to health

· Analysis of trends presented to Cabinet and CMT via annual workforce plans

Work in progress

· Review of Health and Safety currently being undertaken which will include the exploration of a Wellness Management Strategy

Pauline Lucas

Housing support for key workers, including the teacher recruitment and retention strategy

Corporate project

Achievements

· Short term accommodation provided for nurses employed on ENHANCE Nursing Care Project. Longer term options being evaluated.

· Swaythling Housing Society appointed as `Zone Agent' for Hampshire to provide a more co-ordinated service to key workers.

· Increased provision of key worker housing on appropriate land sales by the County Council.

Issues

· SE Regional Housing Board funding allocated to key worker schemes for 2004/05 and 2005/06. Options for employees not within Government `key worker' definition being considered.

Andrew Smith

Development of Member scrutiny role

Scrutiny development

Response to CPA recommendation

Achievements

· Council have agreed to the establish a P&R Scrutiny and Select Committee with effect from July 2004.

· A programme of reviews, Member and officer training and the appointment of dedicated officer support is underway

· External evaluation is planned via INLOGOV and Audit Commission - on a continuous basis for 12 months and then subject to report

Malcolm Cole

Member development

Response to CPA recommendation

Achievements

· Agreement reached to set up a member/officer group to look at the development of a comprehensive induction, training and development programme for Members based on their role outcomes

· Programme of briefings and skills workshops ongoing

· Website developed by Hampshire Learning Centre enabling Members to access information about training courses and book on-line

· Exploration started into how to co-ordinate local departmental training activities with corporate programme

Michelle Smith

Outcome of Democratic Services review

Best Value review - Y3

Achievements

· Marked improvement in the volume and quality of information published on Hantsnet/Hantsweb in relation to decision making, policy review and committee decisions

· Reports contain local members' views as a matter of course

· All Executive decisions overtly linked to corporate aims in the record of each decision

· Positive response by Chief Officers to members' information expectations

· County Council has resolved to progress the development of Scrutiny and area committees by way of pilot area committees in Havant and Test Valley and evolution of the Policy and Resources PRC into the corporate scrutiny body

Depending on resources, development of NHS scrutiny

Project

Achievements:

· Published report on 2003/04 progress with health scrutiny + forward programme

· Infrastructure arrangements for health scrutiny established

· Collaborative patterns of working with partners emerging

Issues:

· High, unpredictable workload for members of Health review Committee, coupled with steep learning curve about health issues and need to respond to consultation, referrals etc

· Potential difficulty of achieving separation of interest as sensitive issues arise

Denise Holden

Development of performance management

Integrated planning and performance management framework, to include improved reporting

Response to CPA and audit recommendations / management activity

Achievements:

· Consultation on and promotion of outline performance management framework has taken place with snr managers, members and performance specialists.

· Process issues have been clarified to determine approval mechanisms, accountability / responsibility for functions and linkages between related strands of activity

· Integration of key corporate documents with corporate strategy as over-arching document is taking place

Issues:

· The Policy Unit is experiencing recruiting issues which are impacting on its capacity to deliver in the short term

Jenny Heath

Service planning project

Achievements

· Service planning has taken place across the authority, though not all departments have wholly embraced the new process using the corporate givens. We have been reassured that these departments intend to do so for 2005/6 and in some cases they will go straight into integrated planning with budgeting.

Issues

· Some delays have been incurred by DMT's taking time to approve the plans

· There is some difficulty experienced in getting the plans on Hantsnet, which should be addressed by the new Contents Management System.

Katie Crabb

Integrated improvement programme

This work has now been incorporated in the following activity streams:

· Development of the scrutiny programme for the county-wide select committee

· Development of performance monitoring and reporting as part of the performance management framework

The annual revision of the Best Value review programme will continue as normal. This programme is now also incorporated within the Corporate Strategy.

Jenny Heath

Improvement of performance indicator processes and systems

Achievements

· District Auditors undertook preliminary assessments of all 2003/04 indicators deemed to be at `high risk', making recommendations as to how the data collection processes might be improved.

· Terms of Reference established for the PI Coordinators Group and roles of `PI Coordinator' and `Nominated Operational Managers' in the process clarified

· Work is presently being undertaken on integrating the collection of BVPI data with the monitoring of service plans.

· Work begun to exploit investment in SAP to develop integrated PI system

Issues

· Development of SAP PI system is falling short of expectations. There is considerable concern at the amount of manual data manipulation needed to present information on the performance plan website in time for the statutory deadline.

Implementation of Pay and Benefits strategy

Corporate project

Achievements

· Performance development strategy included within Pay Strategy

· PDR process to be redeveloped in light of revised direction of Pay Strategy. Process to be in 2 parts, first part on performance, second part on development. Implementation will be in line with Pay and Benefits rollout.

Pauline Lucas

Maintenance of IIP accreditation

Corporate project

Achievements

· Reviews undertaken

· Re-accreditation recognised and awarded

· Current "post recognition review" completed successfully

· New process used and evaluated

· Recognised Nationally as leaders in internal assessment

Work in progress

· New Corporate and Departmental Action Plans being developed

· New Profile approach to be evaluated and adopted where appropriate to individual service plans

· Stages, and rolling approach to re-accreditation over the next 3 years agreed

Chris Locke

Development of ICT infrastructure

SAP - Enterprise project

Corporate project

Achievements

· The Benefits Realisation Plan has been drafted with savings targets of £800,000 in 2004/05, rising to £2,850,000 per annum by 2007/08. Savings to accrue from investment in Finance, HR, IT and procurement functions.

· All departments are now using SAP facilities

Steve Collins

IT 2000 strategy

Corporate project

Jos Creese

Priority area

Activity

Type of activity

Progress at end of 2003/04

Lead Officer

Lifelong learning

Best Value Review

On target to deliver the Corporate Strategy for Lifelong Learning by December 2004

John Wilkinson

Social inclusion

now Equality and Diversity review

Best Value review

· Review team identified, scope agreed, project plan aims to report by Dec. `04

· Level 2 of the Equality Standard achieved April 2003

· CPSG agreed further work to ensure Impact Assessment in service plans

Jane Goodwin

Cultural strategy

Corporate project

No change

Nicola Horsey

Promoting independent living for vulnerable people

This work has now been incorporated in service planning and review

Priority area

Activity

Type of activity

Progress at end of 2003/04

Lead Officer

Realisation of new ICT systems efficiency gains:

Review of HR roles and responsibilities - post-SAP implementation

Potential Best Value review

· CPSG to consider as part of deliberations on future Best Value review programme

Review of processes and infrastructure for office / administrative / information support services

Potential Best Value review

· no priority given to this review topic at CPSG

Procurement

Corporate project (Best Value Review will probably no longer be required)

· The establishment of the CPN and the development of the CP strategy is creating an environment that is supportive of strategic procurement.

Work in progress

· The Procurement Development Team within PBRS County Supplies will be expanded during 2004/05.

· The launch of regional Centres of Procurement Excellence (CoPE) is also expected to move the procurement agenda forward and both the DPBRS and the Head of Business Services have been invited to join the Management Board of the South East CoPE by the host authority (Kent CC).

· An allocation of e-government money has been made to support the development of e-procurement within the County Council during 2004/05.

· Discussions are taking place through HIOWA with regard to collaboration between local authorities across Hampshire.

Neil Jones