Archived decisions

Timetable for Dealing with Part-time Pensions Claims - Letters Applicants

(approximately 180 active claims plus 150 non-HCC claims)

Letters Claims (as at 13 September 2004)

Target Date

Action

Duration

By whom?

Performance Indicator

20 November 2003

Filter `out of time' cases from Letters claims

1 week

ER Team/Pensions Services

Ascertain strike outs.

Completed

May/June 2004

Notify Applicants whose claims fail on grounds of being out of time.

1 week

Pensions Services

Letters sent.

Completed

25 June 2004

Send questionnaires out

1 week

Pensions Services

Completed

23 July 2004

Target return date for questionnaires.

4 weeks

Applicants

Majority of completed questionnaires returned.

Completed

3 August 2004

Chaser letter sent to non-returner Applicants.

1 day

Pensions Services

Letters sent out

Completed

31 August 2004

Predicted date for final questionnaire returns

4 weeks

Applicants

All questionnaires returned or notified that Applicants do not wish to pursue claim.

Completed

3 December 2004

Notify relevant Applicants/Organisation of non-HCC claims.

1 month

Pensions Services

Non-HCC claims disposed of.

7 January 2005

Preliminary evaluation of data returns.

5 months

Pensions Services

Data verified as far as possible to ensure that Pensions can proceed with settlement calculations.

In progress

7 January 2005

Supplemental queries

Ongoing

ER Team

Clarify queries in respect of data.

In progress

Awaiting confirmation from the LGPC that non-ET claims can be settled. Therefore, date TBC

Numerical evaluations undertaken in line with Public Sector Settlement Model.

6 months

Pensions Services

Basis for settlement of claims achieved.

As above

Offers of settlement generated.

4 weeks

Pensions Services

Letters sent to successful applicants.

As above

Write to unsuccessful applicants whose claims fail.

4 weeks

Pensions Services

Letters to unsuccessful applicants.

As above

Applicants to accept/reject offers of settlement.

4 weeks

Pensions Services

As above

Agreed claims settled.

4 weeks

Pensions Services

Settlement of outstanding claims.

As above

Contentious claims solved.

3 months

Pensions Services

Contentious claims resolved.

To be confirmed

Estimated completion date