Archived decisions

REVIEW OBJECTIVE

CHALLENGE

CONSULT

COMPARE

COMPETITIVENESS

Evaluate the appropriateness of the existing transport arrangements.

List alternative options for service provision and detail the preferred option/s.

Identify areas for continuous improvement.

Seek quote from alternative service providers and provide an independent challenge.

Consult with all internal and external customers who receive Workshops services.

Compare the cost of HFRS Workshops service provision with other Fire and Rescue Services.

Evaluate the competitiveness of in-house service provision with external contractors.

Identify the options for alternative service provision

Areas for continuous improvement

Subject to a successful outcome to the review, periodically reassess the suitability of internal/ external service provision.

Seek to expand and improve the consultation process to evaluate levels of customer satisfaction.

Continue to refine the benchmarking criteria, including development of performance indicators, to permit more reliable inter-Brigade comparisons.

Seek to continue cost reduction without degradation of the service provided.