Officers and N/U Personnel

Blue lights/two-tone And Phone Car Kits Survey.

The service is currently undertaking a Best Value Review of Workshops. A key aspect of this is improving the service delivery and we want to ensure we provide you with the best service possible.

The purpose of this questionnaire is to gauge your feelings regarding the current officers car fitments, and phone fitments and any improvements you think we could make.

Please answer all the questions as fully as possible with a few comments to support your answer. This will enable the review team to identify areas of improvement and assist in informing the review.

Please reply openly and honestly so we have an accurate picture of current levels of user satisfaction.

PLEASE INDICATE WHAT FITMENTS YOU HAVE?

If Other, please provide details below:

1. QUALITY OF FIT.

Comments:

2. POSITION OF FIT.

Comments:

3. DOES IT DO THE JOB IT WAS INTENDED FOR?

YES	NO

Comments:

4. WERE YOU CONSULTED ON THE FITMENT?

YES	NO

5. HAVE YOU ENCOUNTERED ANY PROBLEMS?

YES	NO

Comments:

6. WAS THE TIME TAKEN ACCEPTABLE?

Comments:

7. DO WORKSHOPS OFFER A GOOD SERVICE?

YES	NO

Comments:

8a. HAVE YOU EVER MADE A SUGGESTION TO WORKSHOPS?

YES	NO

8b. IF YES, DID YOU RECEIVE A RESPONSE?

YES	NO

Comments:

Please give details of any additional areas you feel could be improved below: