Hampshire Fire & Rescue Service Workshops Staff Survey 2004

Management.

1. In which areas do you think Management could improve work flow & times, if so how?

2. In which areas do you feel the Management Team could improve Communications both "internally & externally"?

3. List any ways you think the workshops Management Team could improve Best Value (Cost vs Quality)?

Staff.

1. In which areas do you think your department could improve work flow & times, If so how?

2. In which areas do you think your department could improve communications both "internally & externally"?

3. In what ways do you think your department could achieve better Value For Money (Cost vs. Quality)?

Work.

1. How could vehicle down times be reduced?

2. What areas of work within workshops do you believe to be the most inefficient? And why

3. What areas of work within workshops do you believe to be the most efficient? And why

4. What improvements do you think the brigade could implement to help workshop staff provide a more efficient service?

5. What work within your job description do you find most rewarding?

6. What work within your job description do you find most un-rewarding?

Facilities.

1. Are there adequate Facilities at Workshop's for Washing (hygiene), Catering, Meetings, Training etc? please tick appropriate box

Please give details of `POOR' answers?

2. If you were given the opportunity to redesign the workshop's what changes would you want to make, and why?

Vehicles.

1. What condition are the vehicles and their equipment usually in when they arrive at workshops for Servicing / Maintenance etc?

Comments

2. What regular vehicle & equipment defect types do you believe to be avoidable?

Health & Safety.

1. Do you think the Management Team & the Safety Representatives are providing an adequate Health & Safety conscious environment? Please explain.

2. In which areas do you think Health & Safety at Workshop's could be improved?

3. In what areas could you do more to help improve Health & Safety at workshop's?

4. Is the PPE (personal protective equipment) provided adequate for your job?

Please explain any items marked poor

General.

1. Any other comments