Archived decisions

Equality and Diversity Best Value Review: July 2004 - Mapping against vision

Target for review

What evidence will show achievement

Current approach

Policy framework and processes

Current approach -where are we now?

Vision agreed 6^th July `04

Hampshire County Council positively values diversity, respects individual rights, encourages personal responsibility and expects others to do the same.

As a result the people of Hampshire believe that the Council acts in the best interest of the whole community and these communities are more socially cohesive and self efficient'.

All areas of Corp Strat.

Reflected in key corporate strategic documents e.g.

Corp strategy

Community strategy

Service based plans

Residents survey

Staff survey

All consultation

Achievement of the Equality Standard

1. Corporate Strategy aims for action above and beyond the law with links to each corporate aim

2. Impact assessment to be evidenced in all plans

3. Corp equality plan and race scheme

4. Equality Strategic Group + dept equality groups

5. Race and equality assessment framework produces annual assessment

Policies in place but not widely known about throughout council.

Impact assessment approach agreed but limited action further training and promotion underway

ESAG works hard but action limited to areas of direct influence

Assessments limited due to officer time

Strategic outcome 1

The staff and elected members at all levels reflect the diversity of the community and the Council is seen as a role model promoting an inclusive society

Corp strat: Aim 1, 3, 4, 5, 6

1.Workforce match with census data

2.Elected member match

3.Residents survey, citizens panel monitored and questions asked

4.social inclusion issues understood by all in HCC

5. staff and members trained

6. pdrs show equality is checked

7. numbers of tribunals/court actions

8. dignity at work claims + suit of ER related data

9. research data readily available to measure progress

10. staff survey

1. Staff monitoring report

2. BVPI staff reports

3. Equality Standard and BVPI reporting

4. Regular surveys of residents and staff by Mori

5. Welfare to work plan - employment opportunities for disabled people

6. Equality training plan

7. Equality plan and race scheme

Annual staff monitoring report fed into workforce plan.

Next steps required are to identify specific projects for targeted groups now possible in HR reorg

E/D trainer appointed

CEP reviewed Apr `04

Race scheme to be reviewed Jan `05

Strategic Outcome 2

The diverse customer groups of the Council perceive that services are provided in a way that is sensitive and responsive to the different needs of the community making fair and equitable use of the available resources

Corp Strat: Aim 5

1. resident survey/citizen panel question answered positively

2. service monitoring data

3. Impact assessment in service plans, reports + Cabinet decisions

4. staff know how to respond to different needs - measure by mystery shopper survey

5. access audits + improvement plan

1. Staff and residents surveys

2. Other targeted surveys

3. monitoring target in CEPRS

BME & Older person targeted research

Strategic outcome 3

Fair and equal access to services and employment has been achieved by providing clear information in a variety of ways and engaging with individual customers to establish their particular requirement

Corp Strat: - Aim 5

1. regular monitoring of alternate formats for Council information

2. Impact assessment results

3. service monitoring

4. staff know how to respond to different customer and colleague needs

1. Access 4 All guidance

2. staff training

3. Impact assessment requirement

Reviewed and relaunched Sept `03

Impact assessment slow start

Strategic outcome 4

Communities and individuals are actively engaged with the decision making processes of the Council in a variety of flexible and responsive ways that reach out to socially excluded people

Corp Strat: Aim 1, 2, 4, 6

1. evidence of activity to engage with socially excluded people

2. LSPs + HSP reflect community diversity

3. community strategy impact assessment

4. compact agreement monitored for compliance

5. consultation policy reflects diversity: all consultation is monitored for diversity and results fed into corporate strategy and policies

1. Equality plan and race scheme

2. sustainability strategy

3. rural strategy

4. community development strategy

5. Community strategy

6. Compact agreement

7. Corporate strategy

8. Consultation strategy

9. service plans

Little or no evidence that communities are actively engaged in the decision making processes

There is very limited community input to the development of the equality plans

The DDA Member/Officer panel has begun to involve reps from disability interest groups

Access audit strategy developed in partnership with local access groups