Contact: Alison Quant, ext 5099 email: [email protected]

1. The attached report details the review undertaken to examine how the Highways and Transport functions in the Environment Department should be distributed between headquarters and area offices, to best deliver integrated services at a local level, taking account of efficiency and effectiveness considerations.

2. The review objectives were to:

(i) improve customer focus;

(ii) improve the integration of services; and

(iii) reduce overheads (management, administration and offices).

Recommendation

That the Committee be asked to:

(i) comment on the conclusions of the review and the process for reaching those conclusions;

(ii) consider the case for a three or four area structure; and

(iii) consider the boundaries for a three or four area structure.

9362/WA